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TAXIBOX
4.8 from 940 reviews · View Statistics
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Reviews

4.9
194 reviews
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Incredible service

published

Super fast and reliable. Needed two Taxi boxes next day urgently and wasn't a problem for them.
Delivery by Frank who was fantastic. So helpful and nothing was too much trouble.

Alexander B.
Alexander B.South East Queensland, QLD

Convenient and Stree Free

published

Taxibox was very easy to organise, the staff were always polite and helpful, and ultimately made our whole move a more manageable experience. Definitely would use again in the future.

Kings
KingsSydney, NSW
  • 4 reviews
  • Verified

Easy and efficient

published

I thought it will be expensive and hassle to put away our stuff during reno. Not until i found TAXIBOX. The customer service are excellent, the driver on time for dropping and pick up. Keep the good work

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Review collected in partnership with Taxibox

Matt B
Matt BSouth East Queensland, QLD
  • 6 reviews
  • 2 likes

The good old days of service

published

It's my pleasure to review the service. Could not have been more friendly, cooperative, and flexible. Exemplary! Well done. Customer service as it should be. Too many businesses rely on rules without understanding what the customer wants as an outcome. Not this lot. I'll be using again soon.

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Brittany A.
Brittany A.Greater Melbourne (Metropolitan), VIC
  • Verified

Such a great company!

published

My move with taxi box could not have gone smoother! It was so easy to organise, the box was delivered on time, the driver was lovely, and it was super affordable! Would 100% recommend to anyone!

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Review collected in partnership with Taxibox

LeeAnn
LeeAnnSydney, NSW
  • 4 reviews
  • 1 like
  • Verified

Excellent Experience

published

I had sold my house before lockdown & bought during lockdown. Using Taxiboxes enabled me to pack and store as I went to make it a stress free process. When I discovered I needed more Taxiboxes, Jordan T was more than accomodating. I had to change collection dates a couple of times - again Jordan T was able to help me without a problem. Initially I was going to use a POD but discovered that my local council wouldn't allow it. Taxiboxes were the best option in the end. I wouldn't hesitate to recommend this service!

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I love taxibox

published

So easy to pack, visit and use. All the people were super helpful and friendly :) highly recommend getting yo self a yellow taxibox for all the things you don't need but want to keep ;)

Erin Myers
Erin MyersSouth East Queensland, QLD
  • Verified

Great service

published

Very prompt and reliable service. Can't fault taxibox at all. Our items were stored over 6mths. Nothing in the boxes broken or moved around, so boxes were stored with care.

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Review collected in partnership with Taxibox

Highly Recommended

published

We were one of Taxiboxes first customers in Melbourne and stayed with them for the next 6 years. Only left as we no longer required storage.
Accessing taxibox when we needed it was so easy and their customer service team are amazingly helpful.

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Jessica L
Jessica LSydney
  • 3 reviews
  • 3 likes

A rare excellent company

published

Can’t recommend Taxibox highly enough. Super simple to use, very well priced, and every single interaction I had with them was pleasant and helpful. Rare that I’m so genuinely impressed by a company. Thanks!

Tina
TinaGreater Melbourne (Outer), VIC
  • 2 reviews
  • Verified

Storage

published

Pretty reliable and was easy to contact them every time I needed access. Plus they drop and deliver. Friendly staff as well. Cost was reasonable also which was a bonus.

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Review collected in partnership with Taxibox

  • Verified

Steve was the absolute bomb diggity

published

This is not a storage business, Taxi box is a lifestyle. Taxi box changed my life and rocked my world. Thank you for existing taxi box. The only bad part about the experience is writing 30 words other than that the experience was easy as hell.

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Jade Mulcahy
Jade MulcahySydney, NSW
  • Verified

Wonderful service!

published

Used Taxibox to declutter when selling our house. Every interaction with staff was pleasant - online, phone and in person! Boxes we delivered on time, easy to arrange drop off and pick up and reasonably priced storage and redelivery fee. High recommend Taxibox for your storage needs.

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  • Verified

Brilliant service

published

Been using Taxi box for a long time. The service has always been top notch. From the crew in the office on the phones to the the crew on the forklifts. Always treated well and looked after.

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  • Verified

Really really highly recommended!

published

Punctual, on time, friendly and absolutely no dramas. Fabio was amazing and so was the staff in dealt with in Sydney. It was all seamless. You were always kepts in the loop.

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Great customer service

published

Easy and convenient, friendly staff always happy to help and provide solutions. Taxiboxes were delivered on time and things arrived in perfect conditions. I’m a happy costumer, and will use again!

Corinne
CorinneGreater Melbourne (Metropolitan), VIC
  • 4 reviews

Perfect Solution whilst renovating

published

Whilst we lived through our second story extension, the taxi box which stayed in our driveway was the perfect solution to declutter and clear space to allow us to live a little less crazy life during a crazy renovation. Everything was well protected and safe and I loved that I could access it easily and add / remove stuff as required. Would definitely recommend!

Lynne
LynneSydney, NSW
  • 4 reviews
  • Verified

Interstate moving made super easy!

published

First of all I adopted 1 Taxibox whilst I was selling my apartment in Sydney, and then after I successfully sold the property I adopted another 2 Taxiboxes and from all accounts they were all well behaved in the Erskinville depot for several weeks/months. They were sent on their merry way to the Gold Coast and not a single thing was damaged

Gourmet Hummus Co.
Gourmet Hummus Co.Greater Melbourne (Outer), VIC

Gr8 service

published

Thx for the service. Nice communication. Driver was nice, helpful. Coolroom was working as expected. Would recommend it to everyone needs the same service. Try this service, won't be disappointed.

Taxibox

published

Very happy with the price and the process to access my storage unit was easy. Staff were always friendly and it was a convenient location. The storage was small but that suited our needs.

Geri M
Geri MGreater Melbourne (Inner), VIC
  • 2 reviews
  • Verified

So good at every step of the way ....

published

Taxibox was the perfect solution for me.
I had to access some things at one point.
Each contact I made whether it was by phone or in person was so professional and so helpful. Each person was 'can do' and friendly.
It was a really good experience and I will definitely use them again. It was my 3rd time and each time has been a positive interaction for me.

Polly
PollySydney, NSW

Would recommend!

published

Our experience with Taxibox was nothing short of amazing. Deliveries were punctual and the customer service was outstanding with very short wait times when calling! Our circumstances changed and the team was accomodating and we received a refund on the months we didn’t use. I’d highly recommend these guys. Thank you for making our move easier during such trying corona times.

Lauren Parker
Lauren ParkerNorth Queensland, QLD

Fantastic!!!!

published

Thank you for making my experience fantastic. All staff were absolutely respectful, returned phone calls, understanding and well manners on the phone. Would defiantly look to recommend for the future.

Positive experience, easy process, all staff extremely helpful

published

Great service, good website, smooth processes, all interactions with staff were positive and everyone was very friendly and helpful! Perfect solution when moving between places, I definitely recommend this service.

Made the process of moving so easy

published

Had to use taxi box as I was between places. Couldn’t be more helpful on the phone. Spoke to loads of different people but each one was standout. 100% would use again.

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