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TAXIBOX
4.8 from 940 reviews · View Statistics
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Reviews

4.8
97 reviews
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Luca D.
Luca D.Greater Melbourne (Metropolitan), VIC
  • 2 reviews

Easy and simple

published

Customer service A+ delivery and pick up A+ smooth and simple service. Highly recommended. No complaints only praise. Couldn't have been any easier. Would definitely use your services again.

Thank you Taxibox :)

Job Satisfaction
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Mobile Self-Storage
  • Moving Interstate
  • On-Site Storage
Office LocationMelbourne North (Brunswick)
Sophie Ulcoq
Sophie Ulcoq
  • 2 reviews

Amazing experience!

published

I had the most pleasant experience with Taxibox! Not only were they reasonably priced but they also provided with a lot of information on how their service works which put my mind at ease for my move from Brisbane to Melbourne. The use of the tracker 30mins before arrival was perfect and the young man who delivered and picked my box up was great and answered all the questions I had! Highly recommend Taxibox :)

Job Satisfaction
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Moving Interstate
Office LocationBrisbane (Hendra)
brett
brett
  • 2 reviews
  • Verified

Awesome, why pay more then you have to

published

interstate move done and dusted, on a budget, our belongings were as they were when they left. in secure storage for 5 months.

would recommend to everyone instead of getting an expensive moving truck

Job Satisfaction
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Moving Interstate
  • On-Site Storage
Office LocationMelbourne South-East (Braeside)
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Taxibox

  • Verified

Beyond perfect.

published

Door to door delivery from Melbourne to Brisbane. Absolutely fantastic job, everything arrived intact. I can highly recommend a Taxi box to transit all your worldly goods interstate. Staff in Melbourne and Brisbane very polite an accomodating. A hugh kudos to you all. Thank you Taxi box - Regards Pare A

Job Satisfaction
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Moving Interstate
Office LocationMelbourne North (Brunswick)
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Sharyn Kirkby
Sharyn KirkbyGreater Melbourne (Outer), VIC
  • Verified

INCredible Service

published

From the first phone call to discuss my relocation from Sydney toMornington Peninsula every staff member (from phones and to the guys who dropped off then picked up my taxibox at the other end) was happy, informative and precise. Says that the management must treat staff well which is rare these days but so worth it gauging by the trouble free experience I enjoyed. Thanks all - oh and I love the little funny comments via messages too!

Job Satisfaction
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Moving Interstate
Office LocationSydney East (Erskineville)
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Taxibox

Guy H.
Guy H.Sydney, NSW
  • 3 reviews
  • Verified

Amazing service

published

Reliable, informative and just great! The price is reasnoble too.
Two weeks quarantine without paying for storage time is wonderful. Couldn't ask for a better way of moving interstate! Recommended completely!

Job Satisfaction
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Mobile Self-Storage
  • Moving Interstate
Office LocationSydney Central (Wentworth Point)
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Taxibox

  • Verified

Loved this service

published

I used it for a move from Melbourne to Brisbane in the middle of a pandemic. Customer service was outstanding at both ends, nothing in the box was damaged and I was kept up to date through the whole process. Can't recommend Taxibox enough!

Job Satisfaction
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Moving Interstate
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Taxibox

Excellent Customer Service

published

Taxibox service was fantastic,
Very accomodating of the changes I needed to make. The team were very helpful, quick to answer.
Shoutout to Jordan from the phone team for looking after me!

Job Satisfaction
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Moving Interstate
Luke T.
Luke T.South East Queensland, QLD

Would not hesitate to use Taxibox again

published

Moving interstate during COVID was stressful but they were a shining light. I also needed flexibility by delaying the delivery date which they did several times. They did everything they said they would, when they said they would do it and no hidden charges. They are a lot of fun too with a lot of humour embedded in their company

Customer Service
5/5
Incentivised Review No
Service Type
  • Moving Interstate
Storage Providers

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Tim
TimSouth East Queensland, QLD
  • 2 reviews

Very happy customer

published

Reliable service, kept up to date on delivery via sms and real time tracking. A trustworthy business. We moved from Melbourne to Brisbane hassle free. Would totally recommend. Well done team! Cheers!

Job Satisfaction
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Moving Interstate
Graeme
GraemeSouth East Queensland, QLD

Very positive experience

published

The process was straight forward and the staff very helpful. Drop off was very efficient and the driver extremely helpful. I would use them again if the situation ever arises.

Customer Service
5/5
Incentivised Review No
Service Type
  • Moving Interstate
Office LocationSydney Central (Wentworth Point)
jogirl
jogirl
  • 2 reviews
  • 3 likes

Excellent! So glad I chose to move interstate with Taxi Box

published

Taxi boxes were delivered and picked up on time with no fuss. The furniture removalists were outstanding! They worked incredibly hard and fit all my furniture in to the boxes.

Job Satisfaction
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Moving Interstate
Storage Providers

Find out how TAXIBOX compares to other Storage Providers

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Alyce S.
Alyce S.Sydney, NSW

Amazing!

published

One of the best customer service experiences I’ve ever had. Staff were always extremely helpful. Would highly recommend Taxi Box for a move. Very convenient and easy to use! Thank you.

Job Satisfaction
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Mobile Self-Storage
  • Moving Interstate

Stress-free relocation

published

Thanks to Taxibox's excellent customer service, my move to a new city during challenging times was made smooth and stress-free. I would definitely use Taxibox again and loved the Spotify playlist.

Incentivised Review No
Service Type
  • Moving Interstate
  • Verified

Perfect for our interstate move

published

Fantastic service. We were able to load our taxi box out of the Brisbane depot & it was very convenient for us as drop spots in our area were very limited. The guy at the Brisbane depot (I can't remember his name) deserves a mention as he was very polite, helpful & professional every time we had to access our box. Delivery & collection of our box was on the requested dates. Highly recommend this service.

Job Satisfaction
5/5
Customer Service
5/5
Service Type
  • Moving Interstate
Office LocationBrisbane (Hendra)
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Taxibox

The reviewer stated that an incentive was offered for this review

Veronlca P.
Veronlca P.
  • 2 reviews
  • Verified

Fantastic concept.

published

TaxiBoxes are a brilliant idea. It works perfectly and the pick up /drop off drivers are so quick and skilled. My only surprise was a little mouse that hitched a ride and is now on the loose in amongst the boxes in my new apartment LOL.
Fouth taxibox we’ve used. 10/10

Job Satisfaction
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Moving Interstate
Taxibox
TAXIBOX T.Taxibox
Veronlca P.
Veronlca P.

Thanks for reply. I am happy to say the little hitchhiker as moved on. Maybe he needed a TaxiBoxes too! Thanks again for a great sevice.

Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Taxibox

Jennifer Kingi
Jennifer KingiSydney, NSW
  • Verified

Couldn't highly recommend them enough!

published
Job Satisfaction
5/5
Customer Service
5/5
Service Type
  • Moving Interstate
Office LocationSydney Central (Wentworth Point)
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Taxibox

The reviewer stated that an incentive was offered for this review

Leigh Kowal
Leigh KowalSydney, NSW
  • Verified

Really amazing service

published

Great storage options. Customer service was excellent. Good communication, updates and tracking. But most impressive were the drivers- got the boxes delivered over some big hurdles! Thanks very much TAXIBOX

Customer Service
5/5
Incentivised Review No
Service Type
  • Mobile Self-Storage
  • Moving Interstate
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Taxibox

Chucky3333
Chucky3333AU
  • 2 reviews

Amazing service

published

Deliveries made on time with no fuss. Easy to access my box at the depot a few times for no extra fee. Then had it shipped interstate. Whole process was amazingly flexible and efficient. Was perfect for me.

Job Satisfaction
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Moving Interstate
  • On-Site Storage
Office LocationBrisbane (Hendra)
  • Verified

Perfect for the Pandemic

published

Customer service right through to completion of service was great. The drop off and delivery drivers were friendly and courteous over the phone. You could tell they appreciated it when you had a spot on the street prepared for them.

Job Satisfaction
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Moving Interstate
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Taxibox

Ayibogan
Ayibogansydney
  • 7 reviews
  • 4 likes
  • Verified

Amazing service!!

published

I am absolutely impressed by the service provided. Taxibox just makes your life easier. Great customer and delivery service. I will use their service again for sure and it is highly recommended.

Job Satisfaction
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Moving Interstate
Office LocationSydney East (Erskineville)
Barbara
BarbaraSouth East Queensland, QLD
  • 2 reviews

Fantastic for interstate move!!

published

Fast efficient service all round from the customer service team to the delivery drivers. Great to deal with nothing was to much trouble, highly recommend and would use again & again.

Job Satisfaction
5/5
Customer Service
5/5
Service Type
  • Moving Interstate
Office LocationMelbourne South-East (Braeside)
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

  • Verified

Painless moving and storage experience

published

The service suited us perfectly. Used the interstate moving service plus a few months of storage. Boxes delivered and re-delivered with only a weeks notice. Well made boxes. Trolley hire is super convenient. Reasonable cost for the service, worth paying a little extra for the convenience. Helpful customer service over the phone too.

Job Satisfaction
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Mobile Self-Storage
  • Moving Interstate
Office LocationSydney East (Erskineville)
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Taxibox

Jo22
Jo22South East Queensland, QLD
  • 3 reviews

Super easy and affordable way to move interstate

published

Taxibox is a simple way to move things interstate. My move was straightforward, no hassle and got my precious things from Melbourne to Brisbane with no hitches, snags or delays. Taxibox were accurate with costs and delivery times. It was so straightforward. Thank you Taxibox!

Job Satisfaction
5/5
Customer Service
5/5
Incentivised Review No
Service Type
  • Moving Interstate
Office LocationBrisbane (Hendra)
MaryJ
MaryJGreater Melbourne (Inner), VIC

Easy and flexible storage solution

published

I’ve used Taxibox for about 8 years and have loved it! Filling and emptying the storage at home couldn’t be easier.
The staff are friendly and easy to deal with too :)

Customer Service
5/5
Incentivised Review No
Service Type
  • Mobile Self-Storage
  • Moving Interstate
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