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Great service and super convenient
We moved with two taxi boxes (one additional organised at a later stage
). The entire process was so convenient and simple. It has to have been one of the best service experiences I've had in terms of delivery and also when I had enquiries and needed to call. Delivery was on time and efficient. The boxes themselves really solid and had faith that things would be safe stored in them. I would definitely recommend to others and if we have to move (hope not) I'd use them again for short term. Thanks!
Very helpful at every step
The move was a single room box and over a short distance. The box arrived on time and wasn't taken on time but I was contacted to be kept up to date and in the loop, and I was given options.
Steep driveway a breeze for Taxibox
Great team. Helpful and accommodating. We needed one Taxibox delivered to a very steep driveway in an awkward location and they did it with ease. Brilliant idea to use a forklift.
Great service, a brilliant solution
We stored an entire 2 bed house for 2 years, and taxibox was a great, cost effective solution. Our delivery driver (the German guy if you're reading this, taxibox) had a very helpful can-do attitude even with our difficult access. Plenty of time to pack/unpack. Zero damage to the contents. Highly recommended
Exceeded all expectations, fantastic solution
We moved a 4 bedroom house, Taxi Box stored this for approx 3 months. We used 4 boxes.
Taxi Box made the whole process extremely stress free. Every time I called them before or during the process they were always happy to help.
Was also a great price compared to other storage options out there.
Online system was also easy to work.
Would highly recommend.
A brilliant solution to our lack of storage
The convenience, efficiency and user friendliness of TAXIBOX was outstanding. For 10 years, all our precious items that we didn't have room to store in house have been safe and cared for. Pick and delivery on time, access so easy to arrange. Thanks to all at Taxibox - especially Steve.
Delivery service was excellent!
Needed this service to increase storage for my business. Was worried about fitting onsite storage at this tight space but professionally fitted. Took only 5 minutes to set up! Wonderful teamwork and great service.
The reviewer stated that an incentive was offered for this review
1 Taxi Box was delivered on time and the tracking made it easier for me to prepare for the arrival of the box. The size of the box perfectly fit on my front yard
Great for interstate move!
We used Taxibox to move our 2 bedroom apartment from Sydney to Melbourne. Everything went smoothly. Our things arrived safely and on time. Definitely would use again for future moves!
Every part of the journey with Taxi box has been fantastic so helpful and service was very prompt and efficient I would highly recommend TAXIBOX to anybody who is moving and needs short term storage
Seamless move thanks to Taxibox
We had a 2 week gap between sale of our old house and settlement on our new property and a friend suggested Taxibox. From the moment of my first enquiry, to the delivery of the 3 taxi boxes and finally the redelivery 2 weeks later at our new home we had a smooth run with Taxibox. Communication was clear and efficient, the advice about how many boxes we needed was spot on, delivery drivers were friendly and helpful and were able to manoeuvre the taxi boxes with amazing dexterity. Highly recommend this Taxibox for anyone needing moving and storage as we did.
1 taxi box perfect for large studio apartment. Alex from taxi box was super helpful, polite and funny. Dropped off first thing in the morning and picked up 11am, finished nice and easy.
One of the best customer service experiences of my life
I've been a Taxibox customer for three years now, and the service has been great. I stored all my "worldly possessions" with them when I spent a year in South America, and now I use them to store all the things that don't fit in my garage.
But recently, there was a small mistake with my Taxibox. The company immediately admitted their mistake, offered me multiple options to rectify it, and then went over the top with their response going further than I ever would have expected to make sure I understood that this small deal was a big deal to th...em. Everyone I've met from Taxibox, from customer service to warehouse to the delivery and pickup drivers are great. You can tell a lot about a company from how they handle mistakes - everyone is going to make one sometime, but you can react to it well. It's definitely one of the best customer service experiences of my life.
Moved a 2 bedroom apartment with lots of garage tools. The move from Sydney to Brisbane. Used 3 Taxibox's The staff were very accommodating to any needs & changes made. As it was a large move we needed access to the box and an extra box. It was very easy to arrange.
Review collected in partnership with Taxibox
The reviewer stated that an incentive was offered for this review
Just awesome - will use again and always recommend!
Just used for storage while we sold our house .
2 storage boxes were dropped off filled and collected- then returned a month later - unpacked and taken away .Highly recommend this company.
Would definitely use TaxiBox again
Benny was amazing! He was so helpful and professional. He went above and beyond to get our things to us safely. All the updates plus able to track the truck in real time was also fantastic.
Great service at excellent prices.
Cannot complain, Grant & Andrew very professional and made sure I was happy with positioning of the TB’s, polite, courteous and good sense of humour! I don’t reckon there’s better value if you’re into self packing / unpacking.
Amazing how much you can fit in, especially if you’re good at Tetris!
Lockdown 4.0 caused a messy end to my relationship. Everyone at Taxibox were incredibly helpful and supportive, especially Lauren. My belongings are now safe while I find a new home.
Great initiative to store things without having to hire a storage locker and travel to it, the box just arrives at your door. Amazing customer service, prompt, friendly and efficient. I love that you get a text and a tracking link so you know exactly when they are arriving. Highly recommended.
Great service - storage boxes in as new condition - reasonable pricing
Moved 3 bedroom house into 3 x boxes located on site. Boxes were delivered in an as new condition.
Boxes remained on site for 6 months during major renovation.
Had to update the final date a few times due to delays in building.
Each time service was professional and efficient.
Boxes were dropped off on time and in the right location. Similarly picked up on time without incident.
This is a great storage solution at an affordable price. Highly recommend and have already
I needed to store my stuff for about 6 weeks between homes and Taxibox proved the perfect solution. I used the removalists for both packing and unpacking the taxibox and both times they were very quick and efficient. Highly recommend.
So simple &, efficient!
We stored our garden furniture and equipment whilst backyard was being re-done. Taxibox was perfect for this. I LOVE the forklift truck design and ease of plonking box on street.
Excellent & affordable service
I moved my studio apartment into storage for a few months (while I headed back to the parentals to help out) and I am so happy with the service provided by Taxi Box. The delivery/pickup was easy and the delivery driver was lovely and patient. I utilized the moving service and I have never seen 3 guys work so hard! Highly recommend Taxi Box.
The answer to cancel out double handeling.
Part of a big move from interstate. Great help in making our old home presentable for sale.
Goods held over until we sold and our new home was ready to accept the extra goods.
- On-Site Storage
The delivery was very smooth and done with expertise. The driver suggested a better place for leaving the Taxibox. The move was finally made to the corner of the property driveway.
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