TCL S6000S Series has been discontinued. See all TCL Electronics HD TVs.
TERRIBLE AND AWFUL
Tv sound is not functioning properly. Remote doesn't work. Picture on tv is terrible, some days blurry some days dark. Unable to correct on settings. And its only 15months old.
Purchased in February 2019 at The Good Guys for $599.00.
Terrible. Software bugs, outdated hardware, poor sound quality.....
Bought two weeks ago, huge mistake, had constant issues since plugged in, mostly due to what seems like a very poor android implementation and subpar hardware such as wireless n.......ac is current for three plus years now....guess it’s to keep them cheap, 1 USB port though advertised as having two, poor software prevents you using a USB stick to extend internal 8GB memory which you only get use of 4GB, the other 4 is hidden for TCL software. Picture is washed out, to much contrast even after adjusting and speaker sound is shocking, sounds like...an 80’s tv. TCL has a 14 day faulty return policy, just contact them for approval, luckily mine was in that window so now have known brand that is way better and 4K UHD. My lesson is you get what you pay for, pay the extra for a premium brand instead. FYI FFalcon brand is also TCL.
Purchased in September 2019 for $399.00.
Worst money ever spent
Won't stay connected to internet when turned off over night. Will NOT scan for wifi correctly or accept manual connection 50% of the time. ONLY wall plug off on works
Purchased in March 2019 for $299.00.
WARNING **DO NOT BUY TCL**
We are currently on our 3rd replacement LCD TV from TCL firstly we had a large black dot and a green stripe which just arrived...2nd TV had a big white cloud in the middle of the screen and low and behold 3rd TV has now just cut the screen in half white!! TCL want to keep sending out replacements and we don't want to go through this again having no TV in between waiting for another to arrive..I believe that this will go on until the warranty is up :( they are also not going to refund for all our troubles ...
Thinking of returning. Hardly any features and sometimes will just turn off for no real reason, doesn't always read files from a USB and internet functions are very poor. It's cheap, but still, not happy with it and regret buying it. Picture is fine though, so if you're looking for something for a spare room etc, go for it.
TCL Smart TV is the dumbest TV
The so called smart tv doesn't come with a smart remote, so it can't be used to access programs through the Internet like Stan. You can type in the URL and get to the internet page but that's as far as it goes because you can't "point" to what you want once you are on the page you want and the arrow keys are useless because you can't move the cursor to where you need, to be able to make selections. You can't even get catch up TV such as SBS on Demand or ABC Iview a really simple thing on most other Smart TVS (including my old one which is abo...ut 5 year old). The so called preloaded apps are crap and don't work and it is possibly the most complicated TV to operate I have ever had, it is also the most frustrating TV because it does absolutely nothing that is even remotely smart. Unless a smart tv comes with a smart remote it is just an ordinary tv.
- 32S6000S (32")
TCL The Not So Smart Tv
I purchased a TCL 32S6000S Smart TV and a Concierge Extended Warranty from the Good Guys in Belconnen on 30th November 2017. Unfortunately, the so called “Smart TV” fell well short of the claims made by TCL and the sales assistants at the Good Guys.
Although I thoroughly researched the model prior to purchasing it, including discussing the features with two sales assistants, downloading and reading the “Operation Manual” and reading the published reviews, I ended up very disappointed with my purchase.
I had two main reasons for selecting ...this particular model but unfortunately it did not fulfill either of these. Firstly, according to the two sales assistants I spoke with, and the “Operation Manual”, I should have been able to connect the TV via Wi-Fi to my computer and gain direct access to videos and music stored on my computer. This was not the case. After purchasing the TV and spending four (4) full days trying to access this feature, I was eventually advised by TCL that direct access is only possible if the TV and computer are connected via a HDMI cable. Had I known that I would be required to run a 15 metre cumbersome HDMI cable through my house to perform this function I would not have purchased the TV. Secondly, according to the two sales assistants and the “Operations Manual”, the TV had an additional feature of a USB PVR with Timeshift. Despite four (4) calls to the TCL Electronics Customer Service Hotline and following their advice, which meant resetting once and reinstalling the TV twice, neither the Customer Service Officers nor myself could get this feature to work. Each time I tried to access the feature I was advised “Feature not available”.
- 32S6000S (32")
Don't bother. Save yourself the time.
I bought this TCL 32S6000S Smart TV to replace a TCL L32D2700 (a non-Smart TV which was still in perfect working and reliable order but I needed the Smart TV connectivity). The price was extremely good from The Good Guys in Melbourne and my great experience with the previous model was so good and fuss-free that I thought I could not go wrong.
I was wrong. While unboxing and initial setup was easy and drama-free, once set up I noticed that the links on the HOME menu page, when clicked, brought up a black screen. I waited. And waited. Nothing.... The only way to fix was to turn the TV off and on. I tried again. Same issue. I called TCL (a total of 7 calls over 2 days). Eventually, they said I needed to upgrade the software to the latest version. OK, no worries I thought but why should a brand-new product out of the box require a software update immediately to work reliably? They emailed me a file to copy to a USB and instructions to install the update and also to do a hard reset. Note: TCL does not currently offer automatic download via wi-fi for software updates – unlike other companies. Unfortunately, the newly installed software would not give me the location option of Australia - and therefore the TV could not search and install Melbourne TV channels. Although the TV would switch on, the TV was unusable for watching regular free-to-air TV.
It worked the first time we turned it on but the second time it had no sound. The sound then worked every 3 or so times it was turned on. We were told it will work with any hard drive to record and it would format the hard drive when it was first plugged in which didn't happen and we weren't able to record. We were also told you could set it to record programs at times in the future which was also incorrect. It is more like an olden day VCR where you have to manually start and stop recording, not really all that "smart". We only bought it as i...t was on sale, we have never had any issue with cheap tvs from places such as Dick Smith and Big W. So I thought spending more than I ever had on a brand new item it should at least work when you first bring it home??!! We took it back, hoping it was a did but they had none of this size in stock so we fork out an extra $90 for the next size up... It was already a stretch to pay what we had so we reluctantly paid more, but at least we were getting a 5" bigger TV. Surprise, this TV only worked the first time it was started as well. Later that night, first it wouldn't turn on. When it eventually turned on, no sound. The next day we called the store, who acted very surprised there were issues with this TV also. They told us to bring it back in, before taking it back the 30km plus re packaging etc, we thought we would ring TCL thinking we must be doing something wrong for the same thing to happen twice. TCL talked us through trouble shooting and thankfully it worked, they also told us we needed to format our hard drive and how to do it. However, next time we turned on the TV, doesn't want to turn on, so we do the trouble shooting and then, no sound. We called them back and they told us to take it back to the store. So we make the trek back in and looks for the sakes consultant we had been dealing with and are stopped by another guy. He tells us TCL are crap, asks us why we bought it and tells us to buy Hisense which are of course more expensive again. Shows us the 50" hisense which at full price is still more expensive than the 55" TCL ... They then kindly offer to swap the TCL for the hisense for the same price.... But it doesn't seem to concern them that it was a stretch to fork out that much in the first place which we reluctantly agreed to do because the TV was bigger! So now I am leaving with a smaller, more expensive TV and not happy about it. Then this new guy informs us he is the manager! So.... Why??? Is the manager selling a product he knows is crap and doesn't work??? I can't help but think it was all a ploy to get people to spend more, bait them in with a crappy product that can only be replaced with something more expensive that is probably owned by the store??!! So, after all that I am very disappointed in this TV and The Good Guys.
Questions & Answers
I have a black screen (no picture) with sound and I'm hoping to use the "pinhole" reset button on the back of my TV, but I'm unable to find it.
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|Category||HD TVs||HD TVs||HD TVs||HD TVs|
|Type of TV||Smart TV||Smart TV||Smart TV||Smart TV|
|Number of HDMI Ports||3||3||3||3|
|Number of USB Ports||2||2||2||2|
|Weight||4.4 kg||6.6 kg||7.5 kg||11.3 kg|
|Dimensions (without stand)||432 x 737 x 81.6 mm||536.6 x 921.8 x 73 mm||565 x 975 x 73.9 mm||643.9 x 1112.1 x 76 mm|
|Dimensions (with stand)||486 x 737 x 183 mm||593.3 x 921.8 x 195.5 mm||609 x 975 x 195 mm||710.5 x 1112.1 x 221.3 mm|
|Manufacturer Warranty||3 year(s)||3 year(s)||3 year(s)||3 year(s)|
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