two years old and has hard ware issues turns its self on when you turn it off starts up randomly in safe mode and Tcl Customer support over the phone really difficult to work with

If TCL got their s#*t together and build a tv that lasted 6yrs or more, they'd be the top tv brand world wide. What is disturbing is that it's major share owner is The CCP. The Chinese Communist Party. I got the 55"P20US given as a replacement for the first tv that died after only 2yrs. To whit this has also just died, 2 yrs after getting it. Good 4k uhd picture quality and features android to boot. Greatest tv at the price, only let down is its on board quality issues. Cheap for a reason.

You're not going to enter 4k gaming with HDR much cheaper than this tv. The HDR takes fidling to get right, the Android works well. It has a bit of frame stutter and image tearing in 4k games, but it's budget enough to overlook. The tv is extremely light, very good for wall mounting. I'd strongly recommend this over a cheap Aldi Bauhn tv.

Update: I'm willing to bet a LOT of these TV's are available second hand now.

The HDR is atrocious, about 6 months into owning this and gaming on an Xbox Series X.. I upgraded to an OLED TV.
The HDR will "Bloom" and never turn off, remaining too bright and colour definition with be destroyed.
Terrible Black to black transition. Terrible frame response.

I have been trying to connect tcl for 12 months for a 6 month old tv with a black dot in the centre of the screen. They will not return my emails or phone calls.

After 1 year and 2 months it died. And now I have to deal with TCL customer support, not that their seems to be any. Even when it worked it was the slowest booting tv I've ever seen. My pc boots faster!

Slow boot
Broken updates
Terrible sound
Picture is decent but not amazing

Fantastic quality picture. Very easy to setup and use. Not the worst volume but would probably recommend attaching to speakers for that crystal clear sound every tv buff desires. All in all a very good TV for its price.

This is a 2017 version TV but even 2018 models seem plagued with this 'bug' that causes TV to take 40-50 secs to boot through Android start up routine.
There is a setting to 'fast boot' so TV comes on in 2-3 secs which works for some and not for others. A very bloody annoying issue that TCL still haven't resolved after a year.
For me, the TV also failed to notify of new firmware updates which I had to ring TCL to get and manually install. Sadly the last update has created new issue of random turn ons. Hopefully a full rest will fix that?

Apart from that, TV is okay but not a brand I'd be praising for others to buy until they get 'bugs' sorted out.

great smart tv, easy to use, received this model as warranty replacement for a previous tcl tv, i can say i was extremely satisfied with the support from tcl, and the prompt service, this tv has all the usual apps, play store, stan, netflix etc, good viewing angles, and good resolution, all in all very happy.

I brought the TV 6 months back and its started lagging a lot and I reported on 16th September and today is 26 October still not resolved. they email me the details about the service provider and the phone number is not even valid. They don't even bother updating it.

don't even bother buying any TCL products. its not worth it.

Easy setup and looks great. The only issue I have, is that it doesn't have all catch up TV Channels, only one they have is 7Plus. If you're not into catch up TV, not an issue but for me would be better to have them all, phoned TCL and they advised they are working on it.

A nice TV and performs well takes a while to start up but it's a Real Android Smart TV so a little patience helps. Picture is great sounds OK too. Plenty of apps and plenty of storage for the apps and for downloading videos, games etc I would recommend this and it's great value for money.

Great picture quality, especially when watch Netflix/Stan ect. Tv setup is great, easy to navigate through and select whatever feature you want. Perfect size for our lounge room not to big and not to small.
Only down side I have found to the tv is it takes a long time for it to turn on.... goes through the loading screen for close to a minute.

Really amazed by the beautiful picture this produces. We get THE most alive colours and decent blacks. It is a huge improvement on the old Panasonic it replaces. I haven't figured out all the functions yet, the remote has a lot of options but watching movies is a beautiful experience. One this - the speakers are not that great so we have a sound bar set up. I think you really need this to get the most from it. Great TV.

We were so excited getting this but that soon turned to confusion and I spent a lot of the first afternoon trying to sort out the menus and set up. Its not the best but we have a workable situation now. The picture however is great! I have been wanting a 4K TV for ages and it is so vibrant to watch movies on - I love that. The audio - I knew this would be average so we run it through a soundbar. The TV looks excellent in the lounge too. I hope there are updates at some point because the software needs work.