A++ All round
Dont't know what certain reviewers are on about, Perfect transaction ... best price I could find, quick delivery, great communication.... as I was worried after reading reviews ..... had no issues at all A++ communication ..... even gave me biscuits in the box ( weird but they were actually pretty good) HAPPY RTX3070 owner when no body has stock
Excellent price and prompt delivery
After ordering my ViewSonic projector I received a weird email requesting confirmation of my identity. Maybe they were just being cautious but I have never had that before. So I read a few reviews and that made me very wary!
However, I am pleased to report the projector arrived within 4 days and the price was very good.
No complaints at all.
Don't use, another online seller who doesn't understand customer service!
I purchased some speakers online - it said ships within 1-3 days. A week (7 business days) later when I rang to check why my items hadn't been shipped, they stated they weren't in stock and would take 2-3 weeks. I then asked why that wasn't stated online and I got a gobful of excuses on how shipping works! I merely replied it is disingenuous NOT to display such upfront before I purchased the item, I stated I wasn't happy and I asked for a refund.
I'll pay them them respect for at least having a number to call, answering the phone and having some sort of a go at dealing with my complaint (albeit a bit pathetically) ...and they did process the refund straight away. Otherwise it would have been 1 star!
Good Price and Great Service
Easy search engine. Found the keyboard I was looking for. Compared prices. Was the best price including delivery. Bought it through PayPal On Tuesday pm. Keyboard delivered on Thursday. Great Service.
- Online store
- Verified customer
We purchased an expensive video card from Techbuy on 25th April, and read the reviews AFTER. We spent the next week worrying that we had done the wrong thing, but on 1st May we got an email advising us that it had been sent. It arrived on 6th May, and THAT with the mail delays we are experiencing at the moment. We can't understand the problems others have had, because we couldn't fault them or the product, which we have had installed and it works very well.
These guys are the BEST !!!
Interstate delivery in less than 43 hours BEAT that !! 1 x Lenovo 80VV00F0AU MIIX 720 Convertible Tablet - Core i5-7200U, 12.5" QHD Touch+Pen, 16GB RAM, 256GB SSD, W10 Pro, Black, 4 Cell - @ $1,253.35
Saved around 600+ on any other retail available
Would never use anyone else 100,000%
- Verified customer
OK not quite next day - but within the week delivered to me
Techbuy was cheapest I found on the weekend when I placed the order.
order confirmation was on the Wednesday
Delivered via Australia post arrived Friday.
I was not in a hurry as such and it was what I wanted at the cheapest price so 4stars
Good local business
I've used Techbuy a few times and haven't been disappointed in their service, I've bought a few printers and computer parts for myself and family, being a local shop in Sydney it was easy to go in and pickup. I haven't had any issues with anything I've ordered. There is a delay with some products being available, but I have been advised where there are no stock after waiting for about a week.
I think if you are patient you can get a bargain from Techbuy as they do have competitive prices, but if you aren't then go elsewhere, sometimes its good to give them a call and see if they have things in stock - never had an issue with their customer service.
Purchased a gaming monitor from them. they were concerned about the packaging having being resealed from supplier, this was due to manufacturer putting australian type plug in box. Good to see they were concerned and investigated further, very fast response via e-mail and delivery.
Long term customer
I have been a long term customer of 10 years and spent thousands through Techbuy. During this time I've had to trigger a returns process about 3-4 times at no fault to Techbuy. Each time my return was accepted.
I have had some minor problems with delivery times but that is more because of the courier (Toll).
Their prices could be better but I doubt you will find many places with this product range coupled with good service in Australia.
Absolutely trust these guys....
Reading some of the other reviews here it becomes painfully clear that people only review these types of sites when something goes wrong. "It took a day longer to arrive. Liars and cheats!!! 1 Star!!!111!!!" People are always quick to admonish a business because of some stupid unrealistic standard they have that they feel the business should adhere to. "Reasonable" expectations of service are ridiculous these days. These are still businesses, with many humans, that sometimes make honest mistakes.
I particularly like the review by the gu...y who had no problems with TechBuy for 4 years, then suddenly one mistake and boom! 1Star review for you! Forget the years of flawless service. They crossed him once and now their business must die!!!! So here I am writing a positive review. I have never had a bad experience with TechBuy and have been using them for many years. They have built enough of a reputation in my mind that even if they do stuff up at some point in the future, I will still purchase from them. They have thus far operated within my reasonable expectations of service.
- Verified customer
Fast and Reliable - Surge Protector
Ordered a Belkin Surge Protector ($23.40) through their online store which I couldn't get anywhere else. I used bank transfer and the order was processed the same day, it must be because we share the same bank. Received an email to confirm my order, plus another email notifying me my order has been dispatched and how to track it. Even though I'm outside Sydney I received the protector a couple days later, it was well packed with a detailed invoice. Five stars as there is nothing I can fault them on, not even something small.
+ Website easy to use, good payment options, fast processing and shipping, email notifications, well packed & invoice
I ordered an unusually spec'd computer form them and in three days, configured and delivered. Great service and great product
At first, I was too hesitant to make a deal because of the poor reviews but they are the ones who sell the cheapest samsung galaxy s edge 128gb. Good thing I tried it. My item was shipped within 3 days :)
No product, but very rapid cancellation
Well, I ordered what I thought was a fairly uncommon Otterbox product from these guys, and though the website said it was in stock, it turned out that it wasn't. There was gong to be a minimum 10 day wait. Fortunately, they refunded my money through Paypal within 20 minutes of my email. Excellent service, from that point of view! Go team.
Great price and Great Service
Ordered 4 Samsung M5 Speakers at the best price, significant saving (I almost bought them at Harvey Norman which will cost 40% more) and received the items in 2 days.
Great price and service. I have bought a few things in the past from Techbuy.
Very happy and keep up the great works.
Fast shipping to perth
Surprisingly fast shipping on my new Lifeproof case to Perth. Ordered Monday on my desk on Tuesday. Interestingly the "express" shipping was cheaper than regular? No complaints!
- Verified customer
Good product and timely delivery
TechBuy had the product I wanted at a good price and delivered quickly. I can't comment on their customer service, as I had no issues, so didn't need to call them
Overall good, prefer to order '1-3 days' and 'in stock' items
Have ordered a large number of computer parts from these guys over the years (since 2006 or so). In general service is good, pricing is reasonable and delivery of goods or updates on processing of the orders are very reliable. Have only once had a breakage and this was clearly the courier's fault and resolved quickly and without incident. Always ships using Australia Post including to PO BOX's providing the shipment amount is below the Australia Post limits which definitely helps with reliable delivery. If you want something quickly, or som...ething specific, prefer '1-3 days' or 'in stock' items as these are more likely to arrive. Otherwise there is the possibility that the item won't be available anymore and you will need to substitute it.
Great service and support
I've bought quite a few components from Techbuy over the last 10 years and have never had an issue with them. I have had a couple of warranty returns and all have gone smoothly and were swapped straight over. They have always been quick to respond to any emails and kept me up to date when items have been on backorder.
Most recently I purchased a rackmout homer server build from Techbuy. Normally I would buy the components separately, and then put together the build myself. However, this time I wasn’t sure whether everything would fit inside ...the short depth case due to limited information available anywhere on the net and I didn’t want to take the risk on getting stuck with a bunch of parts that wouldn’t fit together. The service from TechBuy was great, from the initial enquiries through to the after-sales support. The rep I dealt with helped to confirm that the components should be compatible prior to ordering, and did his best to price match. While not matching pricing from other sources he was able to offer discounts of between $5-$10 off most items, so in the end the build cost wasn’t much more than if I’d had the parts shipped from several sources and put it together myself. The build was shipped within 7 days of placing an order, despite some parts having to be obtained from their distributors, and was received overnight. The server was double boxed and well packed. The overall build quality and cable management was very neat and of a high standard. A small folder was included in the shipment containing all of the spares, manuals and driver discs. The build team omitted a couple of case screws and the spare full-height bracket for the LAN card, however they were posted straight away at no cost, and without question when I contacted them. Techbuy carry a broad range of parts and components, many of which are not available from any other retailer in Australia. While their pricing on some of these parts may not match those of some Ebay vendors, I generally know I’ll be getting something that will work, and can easily return if there are issues. Postage charges are quite competitive. Good diverse range, great communication, great service, great after sales support I wish they had a Brisbane store so I could avoid postage charges
Questions & Answers
Hi Im looking for MSI GF75 Thin 9SC 17.3" 120Hz Gaming Laptop i7-9750H 16GB 256GB+1TB GTX1650 W10H is that available at silver water branch ?
be careful they were offering the msi leopard i7 at a ridicules cheap price $500 below retail price i added to cart but then decided to check reviews and saw this forum. so then decided to call and see if they had in stock thinking i would pickup instead of delivery, they were arrogant and they also told me not in stock on back order purchase or something waiting for stock from warehouse.. full of crap dont buy you will get screwed
Yes I got screwed also still waiting for my money back after sending the product back over a month ago, + I had to pay to ship it back
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