??!
1 photo
Tecobuy

Tecobuy

3.7 from 198 reviews

Reviews

1.6

9 reviews
5
(1)
4
(0)
3
(0)
2
(1)
1
(7)
  • Product Quality
    1.9 (7)
  • Return Claim MadeYes (5) · No (4)
  • Warranty Claim MadeYes (9) · No
Previous
Next

Reviewer Photos & Videos

  • More
HSJ

HSJGreater Melbourne (Inner), VIC

Awful! charger from Indonesia and adaptor instead of proper OZ Samsung charger

published

I ordered a Samsung phone with tecobuy and it said original samsung phone. Well the phone seems to be legit but the charger was a very bad suprise. Instead of a regular charger I received one for Indonesia and an Adpater for OZ instead iof a regular charger. I contacted them and instead of helping me they send me somewhere else. THIS IS NOT OK. You have to put in the desciption that I receive a charger like that. Which is by the way massive due to adaptor and being huge itself.

Product Quality
Return Claim MadeNo
Warranty Claim MadeYes
Product PurchasedSamsung Galaxy A51
Roc W.

Roc W.Perth, WA

The worst International company you could find.

published
  • +1
Product Quality
Return Claim MadeYes
Warranty Claim MadeYes
Product PurchasedJBL Pulse 4

Great customer service. Wouldn't hesitate to buy from them again!

published

Definitely a legit seller from Hong Kong.
I had purchased a pair of Sennheiser Momentum Wireless earbuds. The earbuds had a fault but after contacting customer service, they were super quick to respond and after reviewing the fault based on my explanation, they exchanged a brand new pair for me, no questions asked. There was a few back and forth communication (I had a lot of questions) and each time they were really quick to respond and were very good to deal with. I've received my exchanged pair of buds and they have been working great since.

Wouldn't hesitate to buy from them again!

Product Quality
Return Claim MadeNo
Warranty Claim MadeYes
Product PurchasedSennheiser Momentum True Wireless
Electronics & Computing Shops

Find out how Tecobuy compares to other Electronics & Computing Shops

Know better, choose better.

Compare all
Dismayed

DismayedPerth, WA

  • Verified customer

Expensive lesson with no product..au on end isnt australian

published

Sent me the flash for my Canon 5D...had rattle..had to wait ages for them to accept the return..finally when did cost me $40 aud..to return...when they sent back we were going to lockdown had to cancel all oseas travel...so didnt use ..just saw didnt rattle...2 months later put on my camera as attached the inner ring literally dissolved not allowing the flash to be removed..took my camera to camera shop and they confirmed that ring was damaged..tecobuy will not accept responsibility has cost me $350 aud..have now bought a new flash through my camera shop knowing will have a safety net..they arent Australian it's a Hong Kong company and are a scam do not believe the good reviews...it will cost you..vile company and not Australian

Product Quality
Return Claim MadeYes
Warranty Claim MadeYes
Product PurchasedCanon EOS 5D Mark II
tiffany425

tiffany425South East Queensland, QLD

  • 2 reviews
  • 1 like

Scammer fake terrible horrible

published
Product Quality
Return Claim MadeNo
Warranty Claim MadeYes

The reviewer stated that an incentive was offered for this review

Wayne

WayneSydney Surrounds, NSW

  • 2 reviews

Fraudulent Scam

published

This seller takes payment and ships defective goods. Their website says that if goods are defective then they pay courier to collect. However when it happens they refuse to send a courier or refund, but insist you pay $100 return shipping. DON'T BUY FROM THEM

Product Quality
Return Claim MadeYes
Warranty Claim MadeYes
muddle

muddleSydney, NSW

  • 7 reviews
  • 5 likes
  • Verified customer

Dodgy - Defective Product - No replacement - No Refund

published
Product Quality
Return Claim MadeYes
Warranty Claim MadeYes
Product PurchasedDyson V11
Sue

SueGreater Melbourne (Metropolitan), VIC

  • 9 reviews
  • 1 like

DO NOT BUY FROM TECOBUY.

published
Return Claim MadeYes
Warranty Claim MadeYes
Product PurchasedSamsung Galaxy S9 64GB
philhenry

philhenryMetropolitan Adelaide, SA

Poor warranty experience when purchased Seiko Automatic Watch

published
Return Claim MadeNo
Warranty Claim MadeYes
Electronics & Computing Shops

Find out how Tecobuy compares to other Electronics & Computing Shops

Know better, choose better.

Compare all
See all Tecobuy reviews

Questions & Answers

Ratchada G.

Ratchada G.asked

How long does it take to deliver the mobile phone Z flip if I live in Notting Hill(3168)?

No answers
Liz

Lizasked

Hi Guys, I would love to post a review and am really looking forward to getting my new phone. Please note that I have not yet received it yet.

Thanks, Liz

No answers
jce

jceasked

Does the Garmin 945 watch on your site come with Australian maps? https://www.tecobuy.com/en_AU/garmin-forerunner-945-gps-wrist-based-heart-rate-sport-watch-black-watch-only-010-02063-00-support-eu-languages-4.html#:~:text=The%20Forerunner%20945%20is%20engineered,customized%20heat%20and%20altitude%20settings.

No answers

Get an answer from our members and Tecobuy representatives

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.