Reviewer Photos & Videos
Excellent lens and prompt delivery
This a perfect lens well built with excellent optics. Creative potential of this lens is very high. The lens came quickly faster than I expected. This shop does good job. Thank you.
- Verified customer
Great service, products & shipping!
I was unsure about making a purchase through Tecobuy at first as I knew the items were being shipped from Hong Kong but I asked alot of questions before I made the purchase about the types of phones they supplied & whether the phones had region lock codes & would the phones work in Australia or other countries, every time I asked a question I received a prompt reply & if I asked another question from that reply I got another prompt reply. So I bought 2 x Samsung Galaxy A21S phones through Tecobuy & paid via Paypal, received a confirmation email...for my order straight away, within 4 business days received an email with a shipping tracking #, 5 days later the Galaxy A21S phones arrived. The phones were exactly as I had ordered, yes they did come with an overseas charger but I knew this from the previous questions I'd asked, Tecobuy supplied an adapter plug for the overseas charger which works OK. I put our Telstra sim cards into the phones & turned them on & they've worked like a treat, I have no reservations in making another purchase or recommending Tecobuy.
I was amazed for their shipping, comes to me so fast though it comes from overseas. Packaging is really good and the item is perfect for the price. Its really a good deal, bought 2 times from them buy next time.
- Verified customer
Lost my Hard Earned more than AUD $1K
RED Alert, STAY AWAY,,,, BIG SCAM they lured hundreds offering cheap prices & after taking money out of your account there shall be a grave silence. Having a bad experience with them as there's no order tracking or shipping info after placing my online order via https://www.tecobuy.com/en_AU/ :(
Terrible experience,,,,,Pl. don't buy from them & safe guard your hard earned money
it works exactly like I intended it to. That in itself deserves 5 stars! I got a discount which I used and the price was lowered by a further $20. The packaging was very well done while it arrived as well so I can be sure my product was taken care of during transit.
First order I placed was refunded , stating maybe a Bank issue. Funny that payment was cleared and done through PAYPAL. Tried ordering similar - different product , same response. Absolute waste of time . They're full of crap
Very good experience
I ordered Redmi Phone from them. The price was one of the best in the market. The phone arrived promptly, very nice neat package. Absolutely phantastic product I really do enjoy !
Awful! charger from Indonesia and adaptor instead of proper OZ Samsung charger
I ordered a Samsung phone with tecobuy and it said original samsung phone. Well the phone seems to be legit but the charger was a very bad suprise. Instead of a regular charger I received one for Indonesia and an Adpater for OZ instead iof a regular charger. I contacted them and instead of helping me they send me somewhere else. THIS IS NOT OK. You have to put in the desciption that I receive a charger like that. Which is by the way massive due to adaptor and being huge itself.
Love My New Phone..
Love my new phone.. so happy.. fast shipping..Had my doubts at first.. but Payed via PayPal just in case.. arrived on time and was exactly what I ordered and saved $70 for the same phone on any other site!! ⭐⭐⭐⭐
Item not in stock despite their site stating it was in stock
On 10th Sept I ordered a Samsung A51 Prism white phone that their website said was in stock. As they claim quick delivery after 4 days when I hadn't received any further notification I checked my order and it was still processing so I queried on chat. They only then advised it was not in stock and they were waiting on an order coming in from other sources so it would take longer than expected but didn't say how long. I wouldn't have ordered if I had known this so I cancelled my order **this can only be done while in the processing stage. Very ...disappointed that they didn't let me know this without me having to ask and even more disappointed that I didn't get my phone. Communication responses were also mixed, first time they replied within 3 hours but their response to my cancellation request was over 20 hours and that was only after I chased them up again. I did however get a refund quickly after that via PayPal so they did that right in the end but it was a very frustrating process. As of yesterday the site claimed that the A51 Prism white is in stock! I won't use again.
Totally changed my opinion to bad.
Gave them 5 stars previously but my 2nd purchase changed everything. I place an order for Amazfit Bip S but 15 days later, the status still "processing". They don't have the stock. Still waiting for their supplier. Refunded.
great new item.
it was easy to navigate through the store to find what you wanted . I was satisfied with the rang of products available . I was satisfied with the new products available.
Never sent the item
Told me out of stock after raising the prices on their website. Their website said they have it in stock and said they do fast shipping. Feel scammed.
Communication was also bad, where they would take ages to reply or would not answer my questions and just ignore me.
Would never use them again.
Great Company to deal with!
After purchasing 5 itiems online , i was a little worried about the delivery of my order and when i would recieve it considering I live In Australia during this co-vid time. I was surprised and very impressed with the speedy delivery of my order. Great company to deal with!
Quality of the product is very good. No complaints on the product. I hope after corona period, Can improve on the international transportation by delaying the shipping period. Highly recommend the product and Tecobuy.
Much quicker delivery than expected.
Placed an order for a $300 smartwatch on 1st September. Item was sourced from Hong Kong and on the 10th September I was holding it in my hand in Melbourne. Tracking was excellent during the whole process. Given the reasonableness of the price and the difficulty of international deliveries during Coronavirus, I was extremely impressed.
Canon Lens for Jim
I orderred a canon lens on 03/09/2020 and received it on 08/09/2020 from Hong Kong Fantastic Service.
I will definitely use tecobuy again & all of the nockers of this service may need to think again.
At first I was skeptical of the website but after reading some good comments, I went through with my purchase.
They were fast at replying to my query. I ordered a vacuum (xiaomi dreame xr) and received it after 12 days during covid period Aug/Sept 2020, not bad for shipping from Hong Kong!! The vacuum was neatly packaged, I am really pleased. Because the products are sourced globally, they do not come with the standard plug used in Australia, but they supplied a travel adapter which isn't an issue to me.
Everything is all right!
Good price, slow delivery. All the delivery is well tracked via website. The only thing is that they show you when the parcel arrived your city but you can't know when they are delivering.
Great prices and reliable service. Very happy with Tecobuy.
Website easy to look for products though it'd be great if they had more choice.
Bought a smart phone, android tablet and some sd cards. All came quickly and in great condition.
Questions & Answers
hello I am worried I have read all your reviews tried your contact number, email a number of times & you don't reply. You have taken my money and I have not received my goods you even emailed to confirm it was dispatched on 7/12 BUT NOTHING. i cant afford to loose over $600.00 I trusted
you with my money. Please reply
Yup this site sucks and is unreliable... I wish I read reviews before using it. I have not heard from them after trying many times on email and calling. I ordered more than 1 month ago for a xmas gift and I have no idea if I am going to get my good or not. I have even emailed a COMPLAINT LETTER. I will be complaining to the ACCC this week if I don't hear back from them. Its either a big scam or they have no idea what they are doing...either way it's shite.
the worst online store that the UK has to offer, I bought a watch on December 2nd and they didn’t give an estimate to arrive after a few emails that told me I wanted 10 business days, they could inform the customer at minutes of purchase it would take approximately 15 days to receive the product. and I don't know where my product is today, tracking doesn't work. Any help?
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