We bought our fryer yesterday, used it last night for home made spring rolls and temp could not reach 190 degrees as stated. We used a couple of cooking thermometers and it only kept reaching 170 degrees which was not hot enough and reset the machine and the same. I will say I rang the the company and they said take it back to the retail store for a refund or replacement, so can not complain about the back up service. Probably got got a crook one.

I had mine for 8 weeks and had used it only a couple of times before the oil filter / drain system failed and it put 3 litres of used oil all over my kitchen bench and floor. I attempted to contact Tefal through several channels about the issue and they never responded to me whatsoever, but then had the cheek to send me an email asking to do a survey on how their customer service was regarding my issue.

I really liked the deep fryer for it’s wide size and the idea of the filter and storage system, but the fact Tefal’s customer service is so ut...

I bought one of these thinking of the filtering option being usefull. The first time I went to get rid of the first batch of oil I drained into bottom container and then proceeded to remove and empty the blue container, suddenly whilst pouring the oil out through top drain hole removing plug and pour what I thought was a sealed container how wrong I was it was two piece container with removable lid, well the lid came off and oil went everywhere on the kitchen bench, on the floor, one hell of a mess. It is simply bad design with no warning this ...

I agree with SuzP i cannot get my chips nice and crisp and crunchy no matter what type of oil i purchase. I have a air fryer which cooks better than this. My husband bought it for me!!!!! say no more

Works well, wish it got hotter and had a better heat up time once food went in. Oil cleaning is OK, only paid an additional $10 for the feature vs the similar breville without. Wouldn't justify much more than that. Also a big unit comparatively, may not be worth the extra storage space for some.

I haven't had a deep fryer for years now and decided to get one that labels itself as easy to clean. Now I remember why I gave my old fryer away.

For something that considers itself easy to clean, you may as well add the cost of a dishwasher or the cost of operating your dishwasher, as well as extra 4hrs waiting for the oil to be cooled down enough to be filtered.

Firstly you need to factor in approx 4hrs for the oil to cool down enough to drain down the filter. The gunk is caked onto the deep fryer as it would in most other fryers. So I ...

Bought this unit from Harvey Norman on the 23/8/2014, used it infrequently, let's say 20 times, since then to Deep fry chips or squid. Went to use it on Saturday, no luck. Did what it said and pressed the reset button, Nothing. Gotta buy something else or go back to frying in the pan.

While it worked it was excellent. I only used it once every few weeks, after having it for 18 months it has blown up. of course just after the warranty has finished. I would have thought should last longer than this. Fairly hopeless, only thing to do now is buy a new one, quite annoying.

I was very excited to buy a Tefal Oleoclean Pro FR804060 yesterday afternoon from Harvey Norman. I took it home to cook my dinner and just like recent reviewer itib76, it did not work. I waited and tried the reset button but nothing happened. I ended up using my big saucepan instead. My family and I were very disappointed.

I bought Tefal FR8040 Oleoclean Pro from Harvey Norman Loganholme on monday I got it home I set it up but the put the Oil in and turned it on I turned it on 180° waited for at least half an hour nothing happened and no light then I did the reset button and waited for another half an hour still nothing as brand-new straight from the box the only thing I did like about it drain the oil into the blue box so the part works at least all the other fryer I had worked the first time
very disappointed