Reviewer Photos & Videos
Tefal Ingenio pan
Purchased the Tefal Ingenio pots and pans set in September 2020 and within five months the larger pan is useless and unusable. The food sticks on the non stick pan and we cant use it anymore. We have always hand washed these products as they were expensive. We asked Tefal to replace it and they refused and said the warranty doesn't cover this . The rest of the pots and pans are great and the handle coming off is good but we can't use one of the pans so very disappointing. The customer service was terrible.
Purchased in September 2020 for $299.00.
Not suitable for Gas Hob - But advertised as compatible
The pans themselves are good and the removable handles are great for storage. However, the Tefal website advertises the set as compatible for "all hobs + induction" but if you are using a gas hob the handles start to burn, melt and spark. I thought this would obviously be a warranty issue as the set is advertised for use with gas hobs, but surprisingly Tefal specifically list "Burns caused by gas flame" as an exclusion from their warranty. So Tefal know that the pots are not suitable for gas hobs and if you use the handles on a gas hob they wil...l burn, melt and spark - but they still advertise them as suitable! This is not only dangerous but misleading advertising, I would not assume a product warranty would exclude the advertised purpose of the product.
Purchased in May 2020 at Kitchen Warehouse.
Non Stick is Non work after 18 months and no customer service
Own a number of other Tefal products and bought these based on my experience. Love the removal handles, stainless saucepans cannot fault, but the frypans let this set down badly, heat sensitive according to Tefal and you should not use a dishwasher as the coating is soft. When I complained that the non stick was peeling off the large frypan, rather than admit that this one pan may have had a fault they gave the above as reason plus implied that I had used metal utensils which I don't have to break the surface, the smaller pan used 10-20 times m...ore had no issues and still functions. Would I recommend absolutely not as the customer service is poor and very arrogant so if you have an issue don't believe the warranty offered and in addition when I asked if I could just buy the frypans they told me that I had to buy a complete set as the frypans where not sold individually....a lie as you can buy them on line.
Purchased in December 2018 for $349.00.
Makes cooking easy!
I knew Tegal to be an excellent brand with a good reputation, and I would like to endorse this. The pots and pans are the best I’ve ever used! They heat quickly, (induction), and are super easy to clean. They are not heavy to lift, and stack away easily in a drawer, saving space.
Purchased in June 2019 at Myer Retail Stores for $499.95.
Find out how Tefal Ingenio Preference Stainless Steel Induction Set compares to other Cookware & Fryware Products
Know better, choose better.
Excellent quality for cost
Looking for an excellent quality yet space saving solution for home or caravan? Look no further than Tfal Ingenia. They look great, heat evenly and save space by stacking and by their versatility-- they can be used in the oven, the BBC, as well as on stove top, induction etc.
Purchased in August 2019 at eBay for $279.00.
thought I was downgrading!
I bought this set because it was cheaper than my pan of preference, thinking "it will do for now" I have to say I am delighted, good quality, easy clean, multi function, of my new pan of preference, I have just purchased a second set. Very clever do try them
Purchased in March 2019 at TVSN (TV Shopping Network) for $329.00.
- Ambassador Review
Compact, dishwasher safe non-stick, strong and well thought through and you can even put them in the
Update with more time and use:
This set is now 8 months old.
They are our go-to set of pots and pans.
Dishwasher the whole time and the non stick is going strong.
Nothing has broken.
Build quality is excellent. Really fit into everyday life well.
Funnily enough I get annoyed at normal pots and pans now with their space consuming handles!
Highly recomended. We miss them when cooking in other people's kitchens. Weirdly we have never seen then for sale in the shops. If you do find a set, grab them....Original review TL;DR - High quality, well designed, compact pot and pan set, this is well worth considering. Full disclosure - I'm writing this review as part of the ambassador program and have used the set for about a month. With that out of the way let's begin. In fairness, we showed the set no mercy after reading that the non-stick pans can go in the dishwasher. They've been in use most days during the past month and not once washed by hand. So far they are still like new, as one would hope..I may return in a year or two to report back on durability. At first, there was a small accustomization period getting used to reaching for pots without handle. The set comes with 2 detachable handles which if you want to use more than 2 pots means shuffling handles to the pot which needs moving. It's very easy to do, however, years of conditioned habits mean a little hand/eye coordination sequence adjustment is required from time to time. After a bit of use the benefits of the handleless cooking idea really become apparent: It opens up new ways of cooking - such as being able to move partly food straight from the stove to the oven to roast, bake or grill, and put cooled food directly into the fridge still in the pan covered by the lid. The pots nest/stack brilliantly taking up noticeably less space in the cupboard than normal handled pots and pans, you can fit more into the dishwasher at the same time too. (Interesting point to note that the detachable handles shouldn't be put into the dishwasher or it will potentially void the special 10-year handle warranty) The set overall is very well thought through and it shows up in the little things such as: - like markings on the pots to measure liquid volume in the pots - Solid bases make for good thermal stability when cooking - Covers that fit the pots - Lids with little notches to accommodate the handles when attached. There are a couple of points to be aware of: The thick bases on the pans take a while to heat up and are quite weighty, bordering on dense when the whole set is carried stacked - It's pro is it's con at the same time. Just like a normal pan, a handle carelessly (user error) positioned above a hotplate or burner still gets hand burning hot The sizing of the pots is generally pretty good but I would prefer a larger large frypan for the set to be perfect. In summary, this is a great pot and pan set. Perfect for the person who appreciates high quality, long lasting, and well-designed cookware. Excellent for small kitchens. Great as a nice present for someone you like who is setting up a house.
Purchased in August 2018.
Questions & Answers
What is the best cookware for Induction as I'm building a house and where I'm building its a green suburb so cant have gas so builder is putting in a induction cook top and and Ive never had one before and the sausepan set I have is not for induction
All non stick pans will get damaged with heat, metal utensils scourers dish washing etc. The Baccarat Triton (or similar with patterned cooking surface) range whilst not fully non stick are easier to clean and maintain, have had similar I bought in Hong Kong over 3 years ago and is awesome. If after non stick (expensive tho) try the lecreust range
As the pots are non-stick are they hard to clean? Understand that sometimes you may need to soak before cleaning. Have used the Tefal Ingenio Performance non-stick induction pots in the past, unfortunately we accidentally scrapped the pots (even though we used the proper tools) and so everything then stuck to the pots when used. Pans were great. Now looking at the Tefal Ingenio Stainless Steel. Appreciate any feedback. Thank you.
Get an answer from our members and Tefal representatives
Other Cookware & Fryware Products
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.