Non Stick is Non work after 18 months and no customer service
Own a number of other Tefal products and bought these based on my experience. Love the removal handles, stainless saucepans cannot fault, but the frypans let this set down badly, heat sensitive according to Tefal and you should not use a dishwasher as the coating is soft. When I complained that the non stick was peeling off the large frypan, rather than admit that this one pan may have had a fault they gave the above as reason plus implied that I had used metal utensils which I don't have to break the surface, the smaller pan used 10-20 times m...ore had no issues and still functions. Would I recommend absolutely not as the customer service is poor and very arrogant so if you have an issue don't believe the warranty offered and in addition when I asked if I could just buy the frypans they told me that I had to buy a complete set as the frypans where not sold individually....a lie as you can buy them on line.
Purchased in December 2018 for $349.00.
Questions & Answers
What is the best cookware for Induction as I'm building a house and where I'm building its a green suburb so cant have gas so builder is putting in a induction cook top and and Ive never had one before and the sausepan set I have is not for induction
All non stick pans will get damaged with heat, metal utensils scourers dish washing etc. The Baccarat Triton (or similar with patterned cooking surface) range whilst not fully non stick are easier to clean and maintain, have had similar I bought in Hong Kong over 3 years ago and is awesome. If after non stick (expensive tho) try the lecreust range
As the pots are non-stick are they hard to clean? Understand that sometimes you may need to soak before cleaning. Have used the Tefal Ingenio Performance non-stick induction pots in the past, unfortunately we accidentally scrapped the pots (even though we used the proper tools) and so everything then stuck to the pots when used. Pans were great. Now looking at the Tefal Ingenio Stainless Steel. Appreciate any feedback. Thank you.
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