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Tefal Optigrill+ GC712/22

Tefal Optigrill+ GC712/22 Questions & Answers

Optigrill+ GC712 and Optigrill+XL GC722
4.4 from 40 reviews

25 questions from our users

Judy D.

Judy D.asked

Optigrill+XL GC722

Your best price on the Tefal Opti Grill XL GC722

No answers

Donna C.

Donna C.asked

Optigrill+ GC712

what setting do you use to reheat food

No answers

Al Al

Al Alasked

Optigrill+XL GC722

Tefal OptiGrill GC722 Questions how to fix it from going straight to manual mode when turn on?

1 answer
KayJay
KayJay

I believe it's the same as the 702/712: https://www.productreview.com.au/qa/tefal-optigrill-gc702/2.html


Gaz

Gazasked

Optigrill+ GC712

I find it so hard to clean my grill because the gaps are very close together when I use seasoning on my steak or chicken it’s so tough to get off has anyone else had this problem?

1 answer
Lisa L
Lisa L

Buy an Oates grout cleaning brush to get between the grooves. Toothbrush takes too long!


Dingebloke

Dingeblokeasked

Optigrill+ GC712

I want to cook frozen finger pizza but the bake tray accessory is far to expensive to warrant buying one. Can I substitute a shallow baking tray in place of the bottom plate.

No answers

Natasha1278

Natasha1278asked

Optigrill+ GC712

Tried to cook a chicken breast. Obviously it says to do it to red well done. This was well over cooked to the point it flung of my plate when I tried to cut it. This time I left it to medium. Seems a little better. Anyone else has this problem ?

No answers

Martin V

Martin Vasked

Optigrill+ GC712

Fairly new Plus Xl Optigrill. When cooking chicken breast or Gammon steak pre heat works fine> put food on> machine bleeps and turns Green> food carries on cooking ,but light stays on green. Very dried out Gammon !! Any help?

2 answers
Bondi
Bondi

I have never had that problem. Mine works fine so far, fingers crossed.

Scott H
Scott H

Just sent mine in for repair or they are going to test it they said, mine has done this with sausages 4 times now with the same error as yours but mine stays on green and doesn't cook. But it doesn't happen all the time sometimes its ok roughly about 20 mins to cook the sausages.


Sangwoo

Sangwooasked

Optigrill+ GC712

Is there recalibration method of GC722 (not GC702)? Mine is Optigrill + XL (Optigrill plus xl, the bigger one)
In the Youtube, the recalibration method is only work for GC702 or not just GC722.
Please help Me.

It only work with manual mode. I can't select the any meal mode.

4 answers
Bondi
Bondi

Sorry, can't help. I would get in touch with the store where you bought it.

Faddy O
Faddy O

did you manage to fix it? i have the same problem

Lizzie A
Lizzie A

I also have this problem. In the midst of cooking the lights all go red. Did you find out how to recalibrate the xl? I looked on YouTube and the videos are for the smaller grill.


HA786

HA786asked

Optigrill+ GC712

Hi, I’ve had my optigrill for a while now and it worked perfectly. However now when I turn it on and try to click the different food settings it doesn’t work? Any help?

1 answer
Bondi
Bondi

Sorry, can't help. I only had the grill for a few weeks, and its worked fine. Maybe take it back to the store.


MikeF

MikeFasked

Optigrill+ GC712

When using the Optigrill I start with the preheating option. Choose burger/chicken r whatever and OK button,. hen it is ready for cooking, when I open the lid it starts beeping and all light flash. Is this just a calibration issue or have I a faulty unit and should I replace it?

1 answer
hostie42
hostie42

Mine has never done this. It sounds like a fault to me. I would ask for a replacement under warranty.


Help

Helpasked

Optigrill+ GC712

Hi I have no idea how to calibrate this it keeps going to manual help please?

2 answers
SchragMus
SchragMus

There's an excellent video that worked for me:-

https://www.youtube.com/watch?v=uiBQ1GVe0Dg&t=4s

Pauleeds
Pauleeds

Used the youtube link from SchragMus mines now working a treat


Chris H

Chris Hasked

Optigrill+ GC712

Chose automatic correctly (not on manual) and the purple flashing light correctly shows the warm up. After 5 minutes the purple turns to red, the manual thermometer comes on and there was no audible beeping.
Help will be gratefully accepted.
Chris H

1 answer
KINCHAR
KINCHAR

Hi, Chris, that sounds abnormal for sure. I guess you kept it closed, for preheat. SEB should see your plight, and if still under warranty, will replace same, I'm sure.


Jim

Jimasked

Optigrill+ GC712

The steel plates used to cook are they harmful? I know some steel grill plates can be

2 answers
KINCHAR
KINCHAR

The plates are cast aluminium, coated with non stick material. I'm not a chemist, so cannot say. If you contact SEB or Google non stick coatings for clues. Also Wikipedia is a good source on this subject.

hostie42
hostie42

Not sure what you mean by 'harmful'. Perhaps a non-reputable company might put any old thing in their device, but I can't imagine in this day and age a reputable company like Tefal putting something harmful in their device. I know that this is not a definitive answer, just speculation, but I'm no expert in this field, just a happy user of the product.


Elvis

Elvisasked

Optigrill+ GC712

When i Turn on the grill the whit light and steak ligbt flashes and makes beeping noises and when i do a resest it still does the same thing. What do i do?

3 answers
hostie42
hostie42

I have never experienced the phenomenon that you described. It sounds like a fault. I would take it back to the retailer and ask for a replacement or a refund.

KINCHAR
KINCHAR

I presume the grill is closed, before turning on. If not this will confuse the programming. If under 12 months old and you have receipt, SEB will see this to help, if faulty, to replace.

Elvis
Elvis

So Am i suppose tmto turn it on when its open?


OlgaB

OlgaBasked

Optigrill+ GC712

Hi there, can you please advise the best type of beef to produce perfect medium rare steak? Tried scotch steak and Rump steak from Coles and didn't like the result.

1 answer
Jason G
Jason G

i use hanger steak and bavette the only thing is the lack of crust but the steak is cooked well


Lori H

Lori Hasked

Optigrill+ GC712

I don't have a bacon button like on the you tube video. I have a panini button in areas why? How do I cook bacon?

3 answers
hostie42
hostie42

Other people have reported that some models have a sandwich (or panini) button, and others have in the same position a bacon button. So one could assume that those were interchangeable. So I would try it with that setting.

KINCHAR
KINCHAR

That's right, no bacon button. For BACON, select the SAUSAGE button, as in the manual. Cook to MED/WELL-DONE.

Branislav L.
Branislav L.

I don't have sandwich button, what I have to press when I'm making sandwiches?


Rachel

Rachelasked

Optigrill+ GC712

Hi I was using my optigrill for probably the 3rd time so it's pretty much brand new. After pre heating I had it open while I was getting my stake ready. It automatically turned off and now it won't switch back on. I've let it cool down and I retried. Still nothing! Any help?

1 answer
hostie42
hostie42

Sounds like it's broken. Return it to your retailer for a replacement or a refund.


Mildred

Mildredasked

Optigrill+ GC712

when i switch on my grill the M thermometer and ok light up the manual selections wont light and therefore only the 4 temp settings are available How can i rectify this?

2 answers
KINCHAR
KINCHAR

Make sure the grill is closed when power at the wall is turned on. Select power button, then it will scan, or just select, item. Again, make sure grill is closed first.

hostie42
hostie42

If the grill is closed when you first turn on power and the problem persists, then I am assuming it is a fault and if the grill is still under warranty, it should be returned to the retailer from whom you bought it for repair or replacement.


Olga

Olgaasked

Optigrill+ GC712

Hi, my optigrill went into manual only. I recalibrate it. Looked like working, but went to manual mode when I put my steak and close the lid. Wha
How can be solved this problem?

3 answers
Rach
Rach

Its broke. Return it for a refund or replacement. I had this issue also afte ronly using it a few times. Its a hugely common issue.

hostie42
hostie42

If it was in the correct mode when you were preheating, but it changed mode when you opened the grill and placed your steak on it, then it sounds like a fault. Return it to the store you purchased it from to have it repaired or replaced under warranty.

KINCHAR
KINCHAR

I presume you do have the GC712, and not the GC702, old version. When you say it went to MANUAL mode. Was that the letter M or the 4 temp. settings? This would indicate which model you have. Turn off, and at wall, to cool down, then start again. If this doesn't help, your unit is faulty. You didn't say how old it is, to do with warranty, if within 1 year.


Keith Henderson

Keith Hendersonasked

Optigrill+ GC712

My optigrill doesn't have a sandwich button. Instead is has one for bacon. What should I use for doing sandwiches?

3 answers
KINCHAR
KINCHAR

Very strange, in the group, it is THIRD from left. 2 half cut sandwiches. Bacon, I haven't tried, maybe SAUSAGE button. CHECK YOU MANUAL.

Keith Henderson
Keith Henderson

It might be just the UK version that has bacon instead of sandwiches. I have since seen another site that says the bacon button is the same as sandwiches.

hostie42
hostie42

I've never seen the model code GC712 on my Optigrill or documentation. Mine just says Tefal Optigrill+
The buttons on my Optigrill+ are, in order, Power, Frozen Food, then the automatic program buttons: Burger patties, poultry, sandwiches, Pork/Sausages/Lamb, steak/red meat, fish, and then the manual temperature control, and lastly the OK button.
If your Optigrill+ is different to that, then your guess is as good as mine.


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