This is the third Tefal Pro express I've owned, i can't recommend highly enough. Ironing is a pleasure with this iron. It's fast the setting are really good for delicates and also cotton.
Purchased in July 2019 at The Good Guys for $250.00.
Questions & Answers
Anyone knows why there is only one button for steam? If i want a steam boost?
This is my second Tefal Steam station. I had my previous one for over 10 years and would still have it if I had not dropped the iron. This is the replacement and I am EXTREMELY disappointed with it. Firstly, I returned the original purchase because I thought it was faulty. The next one was exactly the same. It runs out of puff after about 20 minutes of continuous ironing on the highest setting. I have a lot of linen so I use the linen setting. Even though the tank is not empty, I refill it to max and there is only a clicking noise when I hit the steam button. I have to turn it off and then come back half an hour later and resume. This never happened with the previous model. The steam was constant as long as there was water in it. I hate this iron. Don't get me started on Tefal customer service. It does not exist. Cannot get anyone to answer the many many phone calls I have made despite waiting on the line for over 20 minutes in some cases. One day I hit the appropriate number as a supplier and got straight through to an Australian call centre who said this was not her area and I shouldn't have any trouble getting on to the BELGIUM call centre for customer service.Well, I could not get onto anyone by phone so I resorted to email and I finally got a reply email and all they said was return to the place of purchase if it was faulty. Well I did that but the next one is absolutely no better. This iron does not compare to my original Tefal. After using one for ten years, I am fully aware of how it performed and this new one does not compare
It has a 2 year warranty and you need to produce your receipt and take it back to place of purchase.
I have had mine over 2 years and dont have any problems with it .
I am looking at my 2nd receipt from February 2019. I know I can take it back to the place of purchase, and remember this has already been replaced. This makes me feel that this is as good as it gets, which is not as good as the original Tefal I used for over 10 years. I am just so annoyed that I dial the australian telephone number on the yellow sticker which is attached to the cord of the iron and I cannot speak to anyone. This time I take it back I will be getting a refund. I could not possibly be unlucky enough to have two faulty irons. I guess Tefal have changed something and I will get replacements from the purchase point till the cows come home, but they will continue to run out of steam. Tefal should provide some form of customer support so I can discuss this
What is the weight of the iron itself? I’ve found some steam station irons to be quite heavy. Normally I would check out an item pre purchase in store. Unfortunately no one in my area stocks this model. Also what are the dimensions of the unit?
i think is less than kg.
I 'll let you know soon as i am getting one at DJ ( on sale at $400)
very good, but not phenomenal.
it's less than 2kg. ( any lighter and the " hot plate " would be to thin, i think, hence loosing temperature).
You only feel the weight when lifting the iron. Otherwise it glides effortlessly ( feather weight) on clothes.
There is plenty of very dry steam and i don't need to refill it often.
Bought at DJ ($399) few days ago.
Thank you for taking the time to reply. Information is helpful and very much appreciated.
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|Category||Irons & Steam Generators|
|Features||Anti-Drip, Auto Shut Off, Detachable Tank, Variable Steam Control and Vertical Steam|
|Steam Output||500 g/min|
|Colour / Finish||Blue|
- GTIN13: 3121040062449
- MPN: GV9080
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