Stopped working in less than five years. Excellent after-sales support.
This is an amended review to account for the after-sales support I have received. I will leave my original one-star review at the bottom.
After-sales support is excellent. Both the person I emailed and the person on the phone (Sarah and Jessica respectively) were knowledgeable about the dryer, gave suggestions of what was broken, and were happy to send me the service manual and parts schematic.
Sarah also offered to send me the part that she suspected was broken gratis. This arrived two days later, and was the solution needed to get my dryer going again.
Residentia group provided excellent support for my dryer even though it was out of warranty.
My original surly review below....The dryer stopped working in less that five years. The dryer does not start instantly when the buttons are pressed, it just beeps multiple times. If I unplug it for a long time it will occasionally work. Sometimes if I press several of the front panel buttons it will start, but this has no pattern to it. Whitegoods should last longer than five years.
Purchased in April 2016 at Masters .
With a large family it is hard to keep up with all the washing and drying! Our Teka heat pump dryer is amazing and we are very happy with it! It is cheap to run and does an amazing job at drying when our washing line is just full and of course during the wet weather! Our machine runs several times a week and does not skip a beat!
Great for the Family and Wallet
I use my TEKA heat pump dryer multiple times a day. It has a great energy rating and performs amazingly. It has various settings for me to choose from and a great display showing me how long there is to go on the cycle. I would highly recommend.
Purchased in December 2017.
Easy to use. I haven't had any problems with any types of clothing. Surprised at how good the quality is for the price. I would definitely this brand again A
Purchased in March 2018 at Bargains Online for $1,000.00.
Was a bit worried as we were looking at the bosch series 8, but could not justify the extra cost and this one does the job just fine. Have used it a few times now and its perfect. Will see how it stands up over a few years. But this is one of the few with a 3+2 year warranty.
Purchased in June 2020 at Bunnings Warehouse.
Still going strong
We got the Midea branded version of this. We've had it for 3 years now and haven't had any problems.
The condenser works well. It does not create any humidity.
Just have to remember to clear the secondary lint filter in the bottom hatch every once in a while.
And put the dryer onto high intensity setting so it dries completely.
Been a really solid purchase. No regrets.
Purchased in February 2017 for $1,100.00.
Happy we spent a little extra on a heat-pump machine.
We have had it for ~3 years now I guess. It has been really good to us. Fantastic in an apartment, Does not create its own weather like the normal tumble driers. Would buy it again.
Purchased at Appliances Online for $1,299.00.
Best appliance I have ever purchased
This heat pump clothes dryer is fantastic. This machine is at the lower price point for heat pump driers so I was a bit skeptical. Our laundry is tiny and does not have a window. This condenser dryer is brilliant leaves our unit completely dry, not hot air or steam at all. Dries huge loads in record time. I could put a tiny load in for 60 mins and it will automatically stop in 35mins because its senses that the clothes are dry. I can put a huge load on for 60 mins and it will add 15mins after it senses that the load is still damp. Excellent!
Replaced my Miele
I was originally keen to purchase a Fisher&Paykel based on the reviews on this website, but it wouldnt fit in my euro laundry. I settled on a Miele which the David Jones salesperson convinced me was a better choice, but ended up returning it after it constantly kept stopping, beeping and not drying properly. I've had my Teka for about a month and am SO pleased with it. I wouldnt have known about it if it wasn't for productreview.com.au, and although I was initially hesitant based on the limited reviews they all had really positive comments. The...dryer is incredibly energy efficient, super quiet, easy to use and I've had no issues with residue dampness at the end of a cycle. It's fairly easy to empty the water and lint trays. The price makes it even better - it was about 30% cheaper than the Miele (when DJ's had a sale).
- Verified purchase
We bought this dryer to replace the Electrolux vented dryer that developed a fault. We’d hardly used it as it was expensive to use. The Teka is amazing. It uses about a quarter of the power of the one it replaces. I just love it. You do have to clean 2 lint filters and empty a water tank each load, but it’s worth it. Just hope it’s more reliable than the Electrolux.
- Verified purchase
Great price for a super energy efficient dryer
This is a very low power dryer that saves money. Although it takes a little bit longer per cycle than a couple conventional dryer it is well worth it!
Although traditionally more expensive I managed to get it for a great price by using price beat with appliances online and am confident it will pay for itself once a few years.
Best dryer I have ever owner - Money saver
I did a lot of research into Heat Pump Dryers before making my purchase. This model was at the lower end of the price point, and I was dubious about purchasing it due to how cheap it is and I was not familiar with the brand. I have owned the dryer for four months and I wouldn't be without it, I will never go back to a vented dryer.
It did take a couple of weeks to get used to selecting the optimum programmes for different wash loads, but once that was sorted, the dryer consistently dries clothes thoroughly, is quiet and has no condensation...and leaves the clothes static free. I live in an apartment, where a clothes dryer is a necessity and found that I saved over $100.00 on my last electricity bill which i can only put down to the efficiency of this machine.
After 5 months of using TEKA THPD70
Before making that decision to buy this machine
countless search for reviews and price comparison if it is worth the risk.
1. I bought it from Appliance Online during their sale last July 2017 with 3 years warranty in total and free
delivery. Getting a 3 years extended warranty for a peace of mind- overall 5 years warranty.
2. Functionality- Most of the time we use MIX with highest intensity and anti- crease (1 hour and 52 mins)
tips - 1 more spin in your washing machine before you put in the dryer (18 mins full spin)
- Off peak hours electricity use also helps reduce the bills. ...
Disappointed! Not really sure if i'm using it properly as the instructions are so bad.
I'm really struggling with this dryer! My past machine was a cheapo vented dryer and I upgraded to the heat pump dryer with the impression that they were a better machine. I'm not sure if it is this brand that is causing me problems or it is just the way heat pump dryers are (having never owned one before), but so far no good!
It takes a really long time to dry clothes. My vented dryer use to take a bit over an hour to dry a load, this one is close to 4 hours for the same load! I've tried all the cycles and generally everything comes out fe...eling damp and I have to hang it out to finish drying. When the dryer is running for so long i'm not sure if you are actually saving that much energy compared to the vented or condenser dryers? Energy rating was one of the main reasons I purchased this machine. My other issue with the dryer is that the instruction manual is terrible. It doesn't tell you much at all. The dryer came with a hose to drain the water out, but I've searched everywhere and can't work out how to install it (no mention of a hose in the instructions) If anyone knows this please let me know! Sometimes the dryer turns off and beeps after just 10 minutes and I can't get it going again. There's a icon flashing on the screen that I assume is trying to tell me something is wrong, but the instruction manual doesn't have a description for that particular symbol so I have no idea what it means. Also the manual says to clean the heat condenser every 2 months and wipe the moisture sensors when clothes aren't drying properly but doesn't say any more than that, so I have no idea how to find these things let alone clean them.. Good things about this dryer...I like that it has a light inside. Honestly that's about it for me so far! I've emailed Teka asking for some better instructions, but if I don't have any luck i'm going to seriously consider returning it and going back to the vented dryers.
Cool laundry but very slow drying
Replaced an electrolux standard model with this heat pump model, may be cheaper to run but takes so long for the clothes to dry, not really happy, would not purchase again. I would question if it actually is cheaper to run as it runs for so much longer than the conventional one. No steamy laundry so that's a plus, maybe I'll just vent a normal one next time.
- Verified purchase
Time will tell
I just purchased this heat pump dryer, after my previous dryer was giving up the ghost. I did a bit of research on the types of dryers available, and after some informative reading I thought to settle on this technology. Time will tell if the information pertaining to savings using the heat pump technology is accurate. You can't fault a six star energy rating, and a claimed kWh rating a third of that of my old dryer. When originally surveying the purchasing landscape I was quite taken aback with the prices being asked for this technology. I fin...ally settled upon this manufacturer; which is of German origin; back in the earlier part of the twentieth century. The price was excellent compared to other manufactures of this technology; and with a two year warranty; the unit was the choice to purchase for me. I have noticed at the time of writing this review, that you can purchase this unit a lot cheaper than what I did: Smi|es always the way. I have being just sussing out the different drying cycles, and have found that the extra cycle, with the second intensity choice selected works fine for me. It makes different noises to what a vented dryer makes; as it goes through its cycle which I noticed. I do like the interior drum light; that lets you peek at the clothing tumbling about. There are two lint filters that are cleaned after each completed cycle, and the water condensation tray must be emptied as well. Apparently the condenser coil must be cleaned every two months or so; depending on usage. It's easily accessible, and can be cleaned with a old toothbrush; as a suggestion I gleaned of a YouTube video on the subject. I have to say that I was amazed at how much water is collected, and it's nice not having to vent this anymore; inclusive of the hot air. The lint filters work superbly well, with no lint what so ever evident on clothing once removed: with the Anti-crease function working wonderfully. For the price, I certainly can't fault this appliance at the moment. Time, and usage will tell if the cost was warranted. Cheers for reading, and a peaceful road to you: Peter.
i love it
i bought my heat pump dryer from masters as well,,a good price as masters are closing down,i don't really have any complaints as yet,i worked out my own drying cycle,so clothes are dried all the time,i didn't want a dryer because of power usage but the heat pump is a lot less power eater,i use it a bit and didn't notice any difference with my power bill,i d recommend them
Questions & Answers
Seem to be reading conflicting advise about the warranty for these. Is it 2 year or 3 year manufacturer warranty? And where do I go to register to get the 5 year warranty ? Thanks
Residentia Group SupportTeka
Hi KiwiNZ, The Teka warranty is 3 years but it was 2 years up until 2018 which would explain the conflicting advise. You can register for the extra 2 years warranty on the Teka Australian website under service.
-Teka Care Team
Does this dryer have reverse spin for drying sheets etc
Residentia Group SupportTeka
Hi Margaret, This dryer does have reverse tumbling action you can use.
-Teka Care Team
|Category||Heat Pump Clothes Dryers|
|Energy Rating||6 star(s)|
|Features||Auto-Sensing, Child-Safety Lock, Delicates Setting, Lint Filter, Reverse Tumbling and Stackable|
|Colour / Finish||White|
|Dimensions||845 x 622 x 595 mm|
|Manufacturer Warranty||5 year(s)|
Visit official website
- GTIN13: 9349260000995
- MPN: TEK-THPD70
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