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Tekitin Technology

Tekitin Technology

4.4 from 161 reviews · View Statistics
See the Best Electronics & Computing Shops in 2021 as rated by Australians on ProductReview.com.au.
Listing monitored by Tekitin Technology

Reviews

  • Product Quality
    4.5 (4)
  • Return Claim MadeYes (0) · No (4)
  • Shipping
    3.5 (4)
  • Warranty Claim MadeYes (0) · No (5)
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DJF01
DJF01South East Queensland, QLD

Great Product - with my help to test it could be better

published
Product Quality
4/5
Shipping
3/5
Chrissie
ChrissieSydney
  • 8 reviews
  • 2 likes

Mixed feeling

published

Ordering and shipping was simple. Keyboard protector was as described. However the packaging (box and seal) was open on arrival. Not sure if it had been used? Returned? Disappointing, it have to clean a new product - and something that’s “handsy”.

Product Quality
4/5
Shipping
4/5

Very good quality

published

Ordered a cable for my IPad 4 and the lead is excellent quality.
Because my original lead had broken I ordered it to be delivered express post.
After a couple of days I noticed it had not been despatched and found that the item had not been picked and expedited. I was credited the express freight charge. The lead was sent then by express freight but with no freight charge due to the delay. It was just over a week before I received the lead which was annoying because it was to replace a broken lead.
I found the company friendly and helpful and would use them again if required.

Product Quality
5/5
Shipping
3/5
Sam
SamHunter Region, NSW

Came on time, no response from cutomer service

published

Edit: came on time, customer service did not respond to any of my messages. Quote frustrating when you are dealing with birthday gifts but eventually came aroubd on time so not a completely horrible experience

Shipping
4/5
Incentivised Review No
Warranty Claim MadeNo
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Iana
IanaSouth East Queensland, QLD

Great Customer Service

published

I recently ordered an otterbox phone cover from Tekitin's website, as their prices were competitive. Unfortunately the particular cover I ordered online became unavailable after I ordered it, and a customer service guy quickly contacted me to offer a refund or a different product at no extra cost. I chose the refund and all was settled within one business day, completely hassle free!
Although I did not get the product I wanted this time, I would shop with them again for their responsive and friendly customer service!

Incentivised Review No
Tobin. O
Tobin. OSouth East Queensland, QLD

Love my screen cover

published

Ordered a phone cover as it was competitive in price compared to other stores/online retailers. I found the website was very easy to navigate through and choose a product.

I was happy to receive the package within 2 day.

Product Quality
5/5
Incentivised Review No
Mat
MatSouth East Queensland, QLD
  • 2 reviews

Appalling Service

published

Terrible.

Order from this site site at your own risk.
Zero customer service. No reply to email or web chat.
Paid express post, no update.

** update **
Communication received, apology offered in addition an offer to refund of express post fee.

** update II **
Products delivered via regular mail. Company did their best to mitigate situation. Free car charger. Happy customer. 1 star to 3 stars.

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Questions & Answers

Val
Valasked

What is a phone number for Tekitin Technology? I didn’t even realised that there is no phone number on the website. If I knew I would have ordered somewhere else where there is a customer service available.

1 answer
IRD
IRD

No phone number whatsoever. Only replies to emails at a snail's pace.

Get an answer from our members and Tekitin Technology representatives

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