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Tekitin Technology

Tekitin Technology

4.4 from 161 reviews · View Statistics
See the Best Electronics & Computing Shops in 2021 as rated by Australians on ProductReview.com.au.
Listing monitored by Tekitin Technology

Reviews

  • Product Quality
    4.7 (3)
  • Return Claim MadeYes (0) · No (4)
  • Shipping
    3.3 (3)
  • Warranty Claim MadeYes (0) · No (5)
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DJF01
DJF01South East Queensland, QLD

Great Product - with my help to test it could be better

published
Product Quality
4/5
Shipping
3/5

Very good quality

published

Ordered a cable for my IPad 4 and the lead is excellent quality.
Because my original lead had broken I ordered it to be delivered express post.
After a couple of days I noticed it had not been despatched and found that the item had not been picked and expedited. I was credited the express freight charge. The lead was sent then by express freight but with no freight charge due to the delay. It was just over a week before I received the lead which was annoying because it was to replace a broken lead.
I found the company friendly and helpful and would use them again if required.

Product Quality
5/5
Shipping
3/5
Sam
SamHunter Region, NSW

Came on time, no response from cutomer service

published

Edit: came on time, customer service did not respond to any of my messages. Quote frustrating when you are dealing with birthday gifts but eventually came aroubd on time so not a completely horrible experience

Shipping
4/5
Incentivised Review No
Warranty Claim MadeNo
Iana
IanaSouth East Queensland, QLD

Great Customer Service

published

I recently ordered an otterbox phone cover from Tekitin's website, as their prices were competitive. Unfortunately the particular cover I ordered online became unavailable after I ordered it, and a customer service guy quickly contacted me to offer a refund or a different product at no extra cost. I chose the refund and all was settled within one business day, completely hassle free!
Although I did not get the product I wanted this time, I would shop with them again for their responsive and friendly customer service!

Incentivised Review No
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Tobin. O
Tobin. OSouth East Queensland, QLD

Love my screen cover

published

Ordered a phone cover as it was competitive in price compared to other stores/online retailers. I found the website was very easy to navigate through and choose a product.

I was happy to receive the package within 2 day.

Product Quality
5/5
Incentivised Review No

Slow and no communication

published

Got express shipping yet took ages.

sent 2 emails & multiple live chats to ask for tracking number and no response.

package arrived fine, ill give you that.

but no communication? really? its not hard to answer a few emails as a small business.
Or provide a tracking number.

Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Tekitin Technology
Jason X.Tekitin Technology
Tekitin Technology
Chris H.Tekitin Technology
Steve
SteveCanberra
  • Verified

Unfortunately experienced the same issues as buyers below

published
Steve
Steve
Tekitin Technology
Chris H.Tekitin Technology

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Where to buy and how to choose a monitor and other home office needs

In light of the escalating coronavirus pandemic, many Australians are opting to or being asked to work from home. If you need to set up a home office, here’s a quick guide on where to buy and how to choose the essentials like a monitor, keyboard and mouse.

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Will not be ordering from this place again

published

Very poor communication and very very slow postage I asked on an update of my shipment and there was no response. I paid for express post and it took over 5 days for delivery even though I emailed for confirmation I had no response until I received the product. After complaining about about this and asking for the shipment refund I have had no response from them not even an apology. Never ever again

Tekitin Technology
Chris H.Tekitin Technology

Not working

published

Bought for my son as a Christmas present didn't work properly it kept turning off if touched or when you jump in water with it. Requesting a replacement see how we go

Tekitin Technology
Chris H.Tekitin Technology
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Questions & Answers

Val
Valasked

What is a phone number for Tekitin Technology? I didn’t even realised that there is no phone number on the website. If I knew I would have ordered somewhere else where there is a customer service available.

1 answer
IRD
IRD

No phone number whatsoever. Only replies to emails at a snail's pace.

Get an answer from our members and Tekitin Technology representatives

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