A service worth paying for
The setup at our site was particularly difficult given our requirements and some configuration problems by NBN. There was a lot of back and forth between ourselves, Telair and ultimatley NBN to sort out speed issues and reverse DNS but once sorted, the service has been exceptional.
Tech support by Telair has been first class - a huge change from our previous provider. The rate was somewhat higher than that offered by others but comparing the fine print, the Telair service was a better match for our needs and worth the cost.
At the end of the day, service matters most and Telair delivered.
Awesome and fast support
1 email, all papers for moving address was pre-filled in 20 min
Telair proving that they look after there clients in the best way!
Great service, great and friendly support team
Great team to work with!
far better than dealing with the Big T. Telair has always given me great service.
when and if i have an issue, it is resolved in a very short period.
Telair Tech Support - Fast, accurate and on time
Telair NBN connection issue was solved within an hour. Support staff were polite, patient, knowledgeable, and educational, explaining steps and reasons clearly and concisely. Best quality service experience over the past decade, especially when compared to the outsourced offshore alternative.
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Good service, nice to deal with.
Fast service and good to deal with. I would recommend for their internet and voip phone options. Have worked well with us on multiple projects with different levels of complexity.
Great Telair support for NBN internet!
Telair is very responsive to issues that arise form NBN connectivity. Unlike Telstra where you hang on a phone for hours! Telair will fallow up do testing and give you honest feedback!
Seamless install, great speeds, very responsive
From the moment that I contacted them, they were very quick to respond, and have clearly not outsourced their telephone staff.
Installation of the new service went without a hitch, and I immediately saw improvements to my service. No dropouts at all yet.
Speed test shows about 88Mbps download, 36Mbps upload consistently.
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|Standard Monthly Price||$79.95||$89.95||$99.95|
|Max Upload Speed||5 Mbps||20 Mbps||40 Mbps|
|Contract||Monthly and Set Period||Monthly and Set Period||Monthly and Set Period|
|Max Download Speed||25 Mbps||50 Mbps||100 Mbps|
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