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Telair Business NBN
4.9 from 7 reviews · View Statistics
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Reviews

4.9
7 reviews
5
(6)
4
(1)
3
(0)
2
(0)
1
(0)
  • Value for Money
    5.0 (3)
  • Transparency
    5.0 (3)
  • Customer Service
    5.0 (3)
  • Adequate Speeds Yes (3) · No (0)
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Glen Elliott
Glen ElliottMetropolitan Adelaide, SA
  • 2 reviews

A service worth paying for

published

The setup at our site was particularly difficult given our requirements and some configuration problems by NBN. There was a lot of back and forth between ourselves, Telair and ultimatley NBN to sort out speed issues and reverse DNS but once sorted, the service has been exceptional.
Tech support by Telair has been first class - a huge change from our previous provider. The rate was somewhat higher than that offered by others but comparing the fine print, the Telair service was a better match for our needs and worth the cost.
At the end of the day, service matters most and Telair delivered.

  • Incentivised Review No
  • Connection TypeFTTP (Fibre to the Premises)
Telair
Michael A.TelairSend a private message

Wow! Thanks, Glen. What an amazing review, we are so glad that everything is going well and you have been well looked after by all of our teams.
Thanks for the 5-star review
- Mike

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Kjell B.
Kjell B.Perth, WA

Awesome and fast support

published

1 email, all papers for moving address was pre-filled in 20 min
Telair proving that they look after there clients in the best way!
Great service, great and friendly support team
Thanks James

  • Incentivised Review No
  • Connection TypeI don't know
Telair
Michael A.TelairSend a private message

Hi Kjell, thanks so much for your feedback and 5 star rating, we really appreciate it!

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Wayne
Wayne South East Queensland, QLD

Great team to work with!

published

far better than dealing with the Big T. Telair has always given me great service.
when and if i have an issue, it is resolved in a very short period.
thanks Telair

  • Value for Money
  • Transparency
Telair
Michael A.TelairSend a private message

Hi Wayne, thanks for your great feedback. We really appreciate it!

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Nigel P
Nigel PSouth East Queensland, QLD
  • 2 reviews

Telair Tech Support - Fast, accurate and on time

published

Telair NBN connection issue was solved within an hour. Support staff were polite, patient, knowledgeable, and educational, explaining steps and reasons clearly and concisely. Best quality service experience over the past decade, especially when compared to the outsourced offshore alternative.

  • Incentivised Review No
Telair
Michael A.TelairSend a private message

Hi Nigel, thanks for your great feedback, we really appreciate it!

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Peter Gski
Peter GskiSouth East Queensland, QLD

Great Telair support for NBN internet!

published

Telair is very responsive to issues that arise form NBN connectivity. Unlike Telstra where you hang on a phone for hours! Telair will fallow up do testing and give you honest feedback!

  • Value for Money
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Telair
Michael A.TelairSend a private message
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Platypus Partners
Platypus PartnersSydney Surrounds, NSW

Seamless install, great speeds, very responsive

published

From the moment that I contacted them, they were very quick to respond, and have clearly not outsourced their telephone staff.
Installation of the new service went without a hitch, and I immediately saw improvements to my service. No dropouts at all yet.
Speed test shows about 88Mbps download, 36Mbps upload consistently.
https://www.speedtest.net/result/10245784857

  • Value for Money
  • Transparency
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Telair Business NBN

Details

Compare all 4 Telair
CategoryServicesServicesServices
Standard Monthly Price $79.95$89.95$99.95
Max Upload Speed 5 Mbps20 Mbps40 Mbps
Service TypeNBNNBNNBN
Packages AvailableBundleBundleBundle
ContractMonthly and Set PeriodMonthly and Set PeriodMonthly and Set Period
Data AllowanceUnlimitedUnlimitedUnlimited
Max Download Speed 25 Mbps50 Mbps100 Mbps
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