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Telair Business NBN
NBN 100 (Sonic Boost), NBN 50 (Jet Boost), NBN 25 (Starter) (See All)
- 2 reviews
The setup at our site was particularly difficult given our requirements and some configuration problems by NBN. There was a lot of back and forth between ourselves, Telair and ultimatley NBN to sort out speed issues and reverse DNS but once sorted, the service has been exceptional.
Tech support by Telair has been first class - a huge change from our previous provider. The rate was somewhat higher than that offered by others but comparing the fine print, the Telair service was a better match for our needs and worth the cost.
At the end of the day, service matters most and Telair delivered.
- Incentivised Review No
- Connection TypeFTTP (Fibre to the Premises)
1 email, all papers for moving address was pre-filled in 20 min
Telair proving that they look after there clients in the best way!
Great service, great and friendly support team
Thanks James
- Incentivised Review No
- Connection TypeI don't know
Hi Kjell, thanks so much for your feedback and 5 star rating, we really appreciate it!
far better than dealing with the Big T. Telair has always given me great service.
when and if i have an issue, it is resolved in a very short period.
thanks Telair
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Hi Wayne, thanks for your great feedback. We really appreciate it!
- 2 reviews
Telair NBN connection issue was solved within an hour. Support staff were polite, patient, knowledgeable, and educational, explaining steps and reasons clearly and concisely. Best quality service experience over the past decade, especially when compared to the outsourced offshore alternative.
- Incentivised Review No
Hi Nigel, thanks for your great feedback, we really appreciate it!
Find out how Telair Business NBN compares to other Services
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Telair is very responsive to issues that arise form NBN connectivity. Unlike Telstra where you hang on a phone for hours! Telair will fallow up do testing and give you honest feedback!
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Hi Peter, Thanks for your review. We are always more than happy to help our customers and help diagnose the any issued you may be faced with. Our Australian based contact centres have the tools and th...
Read moree knowhow to assist whatever the problem may be. Thanks again for a great review. - Michael (Service delivery manager)
From the moment that I contacted them, they were very quick to respond, and have clearly not outsourced their telephone staff.
Installation of the new service went without a hitch, and I immediately saw improvements to my service. No dropouts at all yet.
Speed test shows about 88Mbps download, 36Mbps upload consistently.
https://www.speedtest.net/result/10245784857
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Details
 Telair Broadband NBN 25 (Starter)No reviews yet | |||
|---|---|---|---|
| Category | Services | Services | Services |
| Standard Monthly Price | $79.95 | $89.95 | $99.95 |
| Max Upload Speed | 5 Mbps | 20 Mbps | 40 Mbps |
| Service Type | NBN | NBN | NBN |
| Packages Available | Bundle | Bundle | Bundle |
| Contract | Monthly and Set Period | Monthly and Set Period | Monthly and Set Period |
| Data Allowance | Unlimited | Unlimited | Unlimited |
| Max Download Speed | 25 Mbps | 50 Mbps | 100 Mbps |
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Wow! Thanks, Glen. What an amazing review, we are so glad that everything is going well and you have been well looked after by all of our teams.
Thanks for the 5-star review
- Mike