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Telair
3.8 from 22 reviews · View Statistics
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Reviews

5.0
3 reviews
5
(3)
4
(0)
3
(0)
2
(0)
1
(0)
  • Value for Money
    5.0 (3)
  • Transparency
    5.0 (3)
  • Customer Service
    5.0 (3)
  • Adequate Speeds Yes (3) · No
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Wayne
Wayne South East Queensland, QLD

Great team to work with!

published

far better than dealing with the Big T. Telair has always given me great service.
when and if i have an issue, it is resolved in a very short period.
thanks Telair

Value for Money
5/5
Transparency
5/5
Customer Service
5/5
Incentivised Review No
Connection TypeFTTP (Fibre to the Premises)
Start DateFebruary 2021
Adequate Speeds Yes
Standalone or BundledBundled
Contract Type24-month contract
Data TypeUnlimited Data
Telair
Michael A.TelairSend a private message

Hi Wayne, thanks for your great feedback. We really appreciate it!

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Peter Gski
Peter GskiSouth East Queensland, QLD

Great Telair support for NBN internet!

published

Telair is very responsive to issues that arise form NBN connectivity. Unlike Telstra where you hang on a phone for hours! Telair will fallow up do testing and give you honest feedback!

Value for Money
5/5
Transparency
5/5
Customer Service
5/5
Incentivised Review No
Connection TypeFTTN (Fibre to the Node)
Start DateJanuary 2017
Adequate Speeds Yes
Standalone or BundledStandalone
Contract Type24-month contract
Data TypeUnlimited Data
Telair
Michael A.TelairSend a private message
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Platypus Partners
Platypus PartnersSydney Surrounds, NSW

Seamless install, great speeds, very responsive

published

From the moment that I contacted them, they were very quick to respond, and have clearly not outsourced their telephone staff.
Installation of the new service went without a hitch, and I immediately saw improvements to my service. No dropouts at all yet.
Speed test shows about 88Mbps download, 36Mbps upload consistently.
https://www.speedtest.net/result/10245784857

Value for Money
5/5
Transparency
5/5
Customer Service
5/5
Incentivised Review No
Connection TypeFTTN (Fibre to the Node)
Start DateOctober 2020
Adequate Speeds Yes
Standalone or BundledStandalone
Contract Type24-month contract
Data TypeUnlimited Data
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Telair

Details

Compare all 4 Telair
CategoryServices and Home Phone Service ProvidersServicesServicesServices
Standard Monthly Price $79.95$89.95$99.95
Max Upload Speed 5 Mbps20 Mbps40 Mbps
Service TypeNBNNBNNBN
Packages AvailableBundleBundleBundle
ContractMonthly and Set PeriodMonthly and Set PeriodMonthly and Set Period
Data AllowanceUnlimitedUnlimitedUnlimited
Max Download Speed 25 Mbps50 Mbps100 Mbps
Compare all 4 Telair
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