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Telair
3.8 from 22 reviews · View Statistics
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Reviews

3.8
22 reviews
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    David
    DavidSouth East Queensland, QLD

    Very bad company, think twice before you sign up.

    published

    Very bad company, think twice before you sign up. Absolute rip off by all means. It is costing our business and our clients. All the sweet talks and promises disappeared along with the sales representative who walk into our office to get business. We will be seeking compensation with the best lawyer in town.

    Incentivised Review No
    Connection TypeI don't know
    Telair
    Michael A.TelairSend a private message

    Hi David, I'm really sorry to hear that you have had a bad experience. Can you please email me on productreview@telair.com.au so I can address any concerns you have?
    Michael Anders
    Service Delivery Manager

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    Terrible Company - Absolute Rip OFF

    published

    They are the worst and I wish I never met them.

    Customer service is horrible.

    They inflate their services so much.

    I encourage all businesses to stay away. Go to Vocus direct and stay away.

    I wish I never met this terrible business.

    Telair
    Michael A.TelairSend a private message
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    Super slow to deal with and annoying accounts department

    published

    Promise the world when signing up. Once you sign takes months to set up and then they hound you to pay for the months of their service when you were waiting to get set up. If I treated my clients like they do I wouldn’t have any

    Telair
    Michael A.TelairSend a private message
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    Positive
    PositiveBrisbane
    • 4 reviews
    • 2 likes

    room for improvement

    published

    the worst I've had to contend with, like dealing with dept of human services. they never answer the phone on time, you listen to 10m of sales guff, then they put you on hold, then they suggest to call you back but they never call you back. they treat their customers only as bad as they treat their own staff. please don't work for them or do business with them. their products and services are expensive with degradable quality of service.

    Telair
    Michael A.TelairSend a private message
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    Shelley
    ShelleyQueensland

    Worst company I've ever dealt with

    published

    I have to agree with the last review, this company is very good at signing you up but there after sales service is non existsnt, They are rude when you do get them inefficient at solving problems ,you can't change as your locked onto 24 month contract. Do yourself a favor and stay right away from them

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    Terrible Service

    published

    This company sells itself on customer service and as a superior telecommunications provider but once all contracts are signed off there service becomes non existent, hopeless and at times downright rude. Please people do not change over to this company you will regret it!

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    Telair

    Details

    Compare all 4 Telair
    CategoryServices and Home Phone Service ProvidersServicesServicesServices
    Standard Monthly Price $79.95$89.95$99.95
    Max Upload Speed 5 Mbps20 Mbps40 Mbps
    Service TypeNBNNBNNBN
    Packages AvailableBundleBundleBundle
    ContractMonthly and Set PeriodMonthly and Set PeriodMonthly and Set Period
    Data AllowanceUnlimitedUnlimitedUnlimited
    Max Download Speed 25 Mbps50 Mbps100 Mbps
    Compare all 4 Telair
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