Very Stable VDSL2 Modem and Router
I have being using the Telstra 2nd Generation FTTN Modem VDSL2 Router for 8 Months and I have been very happy with it's performance, no issues what so ever, Very Stable VDSL2 sync connection and WiFi performance
Purchased in November 2018.
- Verified purchase
Seems to be a rather stable modem with solid wifi. setup was easy and straight forward. most basic functions are included and work. the mobile backup mode however is slow to switch over when hard line goes down. no qos options.
Purchased in June 2018.
Upgraded from my old Telstra AC router and it's increased my speed by 10mbps and improved range throughout my house. Telstra app is pretty handy for additional info but was plug in and setup instantly. Looks great and couldn't be happier
Purchased in April 2019.
Does its job but glitchy at times
Switched to NBN, my system is FTTC or fibre to the curve. I have a converter box and the Wifi router.modem. Ok so you get no choices for this device other than your provider. My former Wifi modem sent to the graveyard too early. This one obviously interfaces your home phone and has a sim card for operation when land connections fail.
While the system pings a faster speed than the ADSL, it varies according to the community loads. So I think the NBN was a big fat waste of money.
As for the Wifi system, well it works and the redundancy kic...ks in but I have experienced a couple of issues 1 - The system did not disengage the landline phone after a call and so I had to reset the whole unit 2 - The phone landline crackled like the vintage phones of old ,making it hard to have a conversation. I mean seriously this was like I was using an old hand crank generator phone. I had to reset the system again to remove the "noise" (for those in the know, unwanted stray line frequncies that are not filtered) It works ok mostly, but Im not pulling the party poppers. At least Telstra kept my plan at the same costs.
Purchased in March 2019.
Telstra is such a bad internet provider
The internet keeps dropping out,the ISP I have is rubbish and it always takes so long to boot it up again like come on Telstra why did you let me down now I’m using mate internet
Purchased in January 2019 for $279.00.
Arcadyan is a throwback to Dialup
So easy to set up, Yes. Then Drop it like it's hot, the wifi signal that is. It's a downward spiral from there. Several Mobile apps only open to error messages and will not function when connected (Whatsapp was among them). It took nearly 2 mins for the household laptops to connect to wifi, which is unacceptable considering that we live in a technological age where a connection time of more than 10 seconds is considered poor. This modem also would not connect to our Home Cloud Storage rendering 8 terabytes of information/storage inaccessible. I can recommend the modem as new age looking paperweight and the box would make for a smashing diorama.
Purchased in April 2019.
Working perfectly! Unbelievable signal strength! Plug n Play! 4g backup works seamlessly.
Upgraded to Telstra Smart Modem Gen 2 today.
. Surprisingly so easy to use with 0 setup, just plug and play.
. Tested 4g backup which works seamlessly. Will never need to worry about dropping connection from physical cable.
. Signal strength is unbelievably strong that I even removed the Wifi extender from downstairs of my house.
Feel like the wifi connection and speed consistency is much stable than my previous F@st 5355.
I think this is because that the power rated input is 12v 2.8 amp which is 40% more powerful than F@st 5355 which is 12v 2.0 amp.
Will play with it more in these days
Purchased in March 2019.
Awful. Keeps dropping out.
Drop out are very frequent. They don’t always last long, but can occur every 20 seconds or so.
I thought it was only on certain devices, but no, they’re all taking turns now. The SIM works perfectly, but leave that on and Telstra will harass you, before screwing up your service.
Another manufacturer throwing out a beta product.
Purchased in February 2019.
Telstra ripping off customers with what they are already paid to provide a service for
Telstra recently released a new modem that had a wonderful feature that when their internet service was down it would default to the mobile phone network thereby you would neve lose connectivity. Whilst I have luckily not had the experience to test the quality of this there is a down side to Telstra's product offering and here it is. With the earlier Telstra modem my household could connect the printer wirelessly but not any more with the new modem. All eight members of the household must now stump up to the printer and attach a cable. Other t...han a basic brochure no detailed manual accompanies the modem nor is there one online. The Telstra support desk have no idea how to rectify this because as they tell me they do not know how the firmware works. What Telstra support does is then direct you to their Platinum service desk for a fee and if they cannot fix the issue there is no charge. How bad is this!!! They release a product they do not know how to support, where the previous product did what it was suppose to do and connect wirelessly and instead now Telstra want to charge for what the modem is suppose to do, connect devices wirelessly. Don't these executives look at what is happening in the Royal Commissions and take note they cannot rip customers off. The persons involved with this product model should be unceremoniously turfed out of the organisation with their heads spinning! Telstra offered to waive the fee when I said I was going elsewhere however I did not accept the offer because on principle if something goes wrong there is a very real likelihood they will want to charge to fix their product issues. While the product works I will remain but when it fails I will then assess the risk of moving to a more ethical ISP.
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Questions & Answers
Bad bad bad experiences with this modem. In the space of 8 months Ive had four replacements. Now my 2.4GHz is no longer showing; only equipment on 5GHz work despite all working yesterday. Guess what? Telstra tells me theres a problem with the modem; or so they think. Sending me another one!! Has anyone else had 2.4 drop out?
Hello, i would like to know if anybody has much experience with disabling the 5GHz option of this router? Specifically in order to connect "smart" lighting products that will only work with 2.4GHz wifi. I understand this router has band steering which will combine both 2.4 and 5GHz, how can this be disabled? Has anybody successfully done this and then been able to connect smart products? Please let me know your exact process if possible!
Login into the modem by going to 192.168.0.1 in your web browser, In the top corner enter Admin as the User, and the password by default is Telstra. Then click the wifi tab, Look under the network name and uncheck the box for band steering. Now your modem will broadcast 2 separate networks one will have 5G in the name, and the other wont.
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