Ruined Alloy wheels and old tyres
This company is a rip off. I asked them to replace with new tyres and they ruin all 4 alloy wheels during the job, the alloy wheels where brand new and now they are full of scuffs, marks, and scratch.
I get back to them showing a picture before and after the intervention, and they deny any responsibility. They were extremely rude, and the attitude was clearly dishonest. They ask you question and when you are going to reply they turn you their back and walk away.
I also realise that they put tyres manufactured 2 years ago (estimated tyre lifespa...
Worst tire change experience
Had a very bad experience going there for Tire change for my BMW. Got the front 2 Tires changed and alignment done 3 days ago. They messed up with my Car's wheel alignment. Went there again today to get the alignment fixed. Still the Steering wheel is tilted and not centered and car is pulling to right side. Steering is much heavier while turning right and lighter while turning left. They tried alignment 4 times and still could not get it right. And while they test drove finally the tried hard convincing me that the problem is gone rather than actually fixing it. Regret going there. Maybe they are not skilled enough for premium cars.
- Verified customer
Cheap prices that cost you more eventually
Bought a set of Wheels and tyres for my Prado , paid $2200 waited on site more then 3 hours every 5 min one of the Bro's is coming with his merc and they put it in before me .
First trip off road on the weekend 3 days later all 4 wheels had their color faded and one tyre was punctured. obviously the warranty will not cover this type of situation even that the manufacture have off road warranty but Tempe tyre is not an authorised dealer they sell grade B junk!!!!
DO Not GO THERE better to pay a few hundreds more
First of all, I strongly recommend you don't use their service! They are not professional, and they can easily damage your car without taking the responsibility! They damage my tyre' sensor while they were changing the trime!
Second, if you have to buy product from them, make sure you get all information about the product in your invoice, otherwise they simply deny everything!
They changed my car trime 3 months ago and damaged the sensor, I didn't realise it till today when I suddenly got flat tyre without any alarm! I took the car to the Sub...
They use a rattle gun to tighten lug nuts while when the car is off the ground
Not sure on the originality of the tyres but they broke the front axle on my car when using a rattle gun to tighten the lug nuts while the car was in the air. I watched them just put the gun and let it rattle for 20 seconds. The lug nites were so tight that a torque wrench of mine broke when trying to remove..
- Verified customer
Rubbish company!!! They damage the rim while fitting and doing wheel alignment.
Terrible experience!!! I came here to change my front tires。They damage my left front wheel while fitting and doing the wheel alignment. And they put some silicon trying to cover the damages. I notice it when I pick up the car. Moreover, I notice the inner edge of the rim and the inner wall (where they put weight mass to balance the wheel) are also damaged by the rude worker. The staff and manager here using their "beautiful words" to deny their fault. Put too much tire oil that's stupid. I will never choose Tempe Tyres again!!! Please choose carefully and avoid have a similar experience as me.
If i could give less stars I would
I was quoted a price for tyres and when I have them fitted they were more expensive than I was quoted, I probably would have been prepared to cop the extra cost if it wasn't for the smug arrogant sales person that would not even negotiate the price even though I had evidence of my quoted price, After being told of good experiences and seeing more good than bad reviews I thought I would give them a go, Lesson Learnt!!
Tempe Tyres bad customer service in denial
Had four tyres put on my car on 7th November and a wheel alignment and when I got home one of my hubcaps was missing I rang them and they told me there cameras show it was on my car when I left so were is it now....they must not off put it on properly they say they dont know were it is...must have fallen off...so then I said you didn't put it on properly....yes we did they said no you didn't its not there,,..they say next they take no responsibility once you leave there premises..obviously they did not put it back on correctly...makes me wonder.....what if it was the tyre that fell off do they still deny responsibility... may be cheaper tyres but you pay more in the long run when things go missing...
Terrible customer service!
I called to enquire about some tyres and spoke to a guy call [name removed], he made drive all the way to the shop and when I got there he wasn't there and the price wasnt the same. I heard they make you go there to make you buy other models more expensive. I don't recommend places where there is no honest in customer service.
Had my car jacked up on one side for over 45 minutes without doing anything to it. Finally changed the tyre. Got back into my car and there's now a loud clicking noise coming from the air con in centre console. Would not accept ANY responsibility. Have just had my car completely serviced. Has NEVER made any noise before.
- Verified customer
I've been driving cars for 35 years and have never had so many tyre problems. I purchased 3 pairs of tyres from Tempe tyres in the last 2 years and all have failed. 2 pairs had side wall buble and 3rd pair has just been replaced due to tyre separation. In all 3 instances Tempe tyres have blamed pot holes, wheel alignment problems, faulty steering and worn bushes as tyres have been on back or front wheels. I have another pair of tyres that I purchased at Blair tyre (same brand name and tyre size) that have now done 45000 km and haven't had any p...roblems. Tempe tyres are cheap and that is what you get and you have to wait 3 hours to have them fitted. It would be interesting to know if they ever warrant any of their tyres. My experience tells me no, not a chance.
Tempe Tyres they are a bunch of scam artists to replace my tires it feels horrible it's not right
Tempe Tyres it feels horrible it's not right I was disadvantaged and they don't want to take responsibility to compensate you. They are a bunch of scam artists they left my car unlocked its a S500L $300,000 car with out me knowing.... After I gave them the keys to have a look at it 20 minutes later I went to my car that was parked in the parking area I noted their workers were sitting behind the car next to the boot of the car as I approached the car they left the car unlocked next thing I know when I got home there were things missing out my b...oot if that's not enough they made me go there 2 time and lied to me that I needed to spend $1700 for new wheels that's why the car is shaking now I told them over and over again the car was not shaking before they touched it as they replaced the tires they told me needs new wheels I drove the car to Beaurepaires they had a look at the wheels and told me that the original wheel balance weights where on the wheels and everything was out by 65 grams for the right wheel and 55 grams for the left that's 115 grams out that's like getting a blind person to do it so they can make money selling your new wheels the tires where overinflated to 42 psi it's supposed to be 32 psi they fixed everything for free after I told them what happen and it was fixed the wheel alignment Tempe Tyres did was out completely as well the car tires were wearing out fast the wheel alignment had to be redone again it was terrible they won't your money and then your nothing stay away from Tempe Tyres they employ foreign workers that have no skills and no visa ..... they wanted to scam me $1700 and wasted 2 of my working days and items were stolen from my boot as they left my car unlocked in other words I would have been ripped off by $1760 by them and loss of wages an extra $2000 ........ Thank you Beaurepaires for saving my car and money my car is no longer shaking and it drives like new thank you Beaurepaires Annandale.... and fixing the problems that Tempe Tyres created on my car.
You need to stand by your product
After purchasing 2 tyres from Tempe tyres, 1 tyre only lasted 6 months. It split. On the receipt it says 1 year guarantee. They did nothing. We had to pay for a whole new tyre. Next time will go to KMart tyres where they stand by their products and honour their policies.
Horrible - Do not buy tyres online here
My partner request different wheels and tyres online and apparently they offered him a different products with the price he willing to pay for. Due to language difficulty, he does not understand the sales manager's message so he paid for it. Until we receive the products, it was totally different from what we ordered.
We asked the managers for a 100% refund, but he refuses us.
In australia, if people aint happy with the products, they can ask for a 100% refund within a specific time frame from the days they received the goods. I'm surprised and disappointed with the way they treat the people with language difficulty. They are totally at disadvantage already. Please don't take advantage from them.
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