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Temple & Webster
4.0 from 5,421 reviews · View Statistics
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Medium Sleepy Panda Queen Size Mattress

published

Great value and very comfy and easy to assemble. Finding product in the online store was easy to navigate and would purchase from there again.

Product Quality
5/5
Shipping
5/5
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
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Review collected in partnership with Temple & Webster

The reviewer stated that an incentive was offered for this review

ChloeA
ChloeAGreater Melbourne (Outer), VIC
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Perfect

published

no problems i purchaed online fast delivery made labels for the lids it works well and looks great.
Great value for money A++
Happy customer

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Product Quality
5/5
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Temple & Webster
Customer CareTemple & Webster

Thank you for your 5-star review, Chloe. It means a great deal to us that we have earned your trust and your confidence. We are looking forward to your next shopping with us. Warm regards, Temple & Webster

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Review collected in partnership with Temple & Webster

The reviewer stated that an incentive was offered for this review

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0.0
(1,234)
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Very Nice

published

Found what I wanted, ordered, paid and arrived in a timely manner. All too easy. Will definitely use this site again.

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Temple & Webster
Customer CareTemple & Webster
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Temple & Webster

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I love the light so much, that I have just ordered another one.

published

I love the Temple and Webster website. It is easy to navigate and they have a lot of amazing things. I am doing a renovation and I have ordered a lot of items from Temple and Webster.

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Temple & Webster
Customer CareTemple & Webster
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Review collected in partnership with Temple & Webster

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TanyaB
TanyaBCentral Highlands and Goldfields, VIC
  • Verified

The rug is lovely!

published

So many to choose from,that was the hardest decision.Delivered super quickly.It’s just lovely,we brought another one a few days later!

Product Quality
5/5
Shipping
5/5
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Temple & Webster
Customer CareTemple & Webster
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Review collected in partnership with Temple & Webster

The reviewer stated that an incentive was offered for this review

Shona D
Shona DMetropolitan Adelaide, SA
  • Verified

A must have item for your linen pantry

published

Easy to navigate website, purchasing experience was professional, great customer service and excellent quality of product. Colour if product is consistent with website photos

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Temple & Webster
Customer CareTemple & Webster
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Review collected in partnership with Temple & Webster

AnnaE
AnnaEGreater Melbourne (Outer), VIC
  • Verified

Love it, compliments my room!

published

The rug was quickly delivered, easy to unpack and fit perfectly in the room. Placed it in my rumpus room and it looks great :)

Product Quality
4/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Temple & Webster
Customer CareTemple & Webster
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Review collected in partnership with Temple & Webster

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Jess
JessGreater Melbourne (Metropolitan), VIC
  • 3 reviews
  • Verified

Modern and funky bedframe, love it

published

We got a new mattress and it goes perfectly with this funky rustic bedframe. Shipping and delivery was quick and efficient, and we were kept up to date throughout the process. Very happy with the purchase and the range available at Temple & Webster!

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Temple & Webster
Customer CareTemple & Webster
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Temple & Webster

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0.0
(1,234)
HeatherB
HeatherBSydney, NSW
  • Verified

Just what I wanted

published

Completed the overall look of our lounge area. Also, provides extra seating if required. Suits decor Very happy customer Thank you also for prompt delivery of goods

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Temple & Webster
Customer CareTemple & Webster
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Temple & Webster

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1st time
1st timeGreater Melbourne (Outer), VIC
  • 6 reviews
  • Verified

So good we bought another one

published

Fits perfect in lounge and family room - easy install - good value - maybe have option to order bulb at same time

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Temple & Webster
Customer CareTemple & Webster

Hi There, Thank you for your 5-star review. It means a great deal to us that we have earned your trust and your confidence. We are looking forward to your next shopping with us. Warm regards, Temple & Webster

Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Temple & Webster

Mike
MikePerth, WA
  • 2 reviews
  • Verified

Perfect!!

published

Very happy with our chairs from T&W !! Easy to put together and fits in well with our dining room. Firm cushion but, comfortable.

  • Thumbnail
Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Temple & Webster
Customer CareTemple & Webster

Hi Mike, thank you for sharing your review. We are glad to know that we have made another customer's shopping experience great. Come and shop with us again and feel free to invite your family and friends. Warm regards, Temple & Webster

Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Temple & Webster

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0.0
(1,234)
Smilie
SmilieGreater Melbourne (Outer), VIC
  • 2 reviews
  • Verified

Great service. Very happy with my rug, it is very pretty and goes well with my tan couches.

published

Great prompt service, very pretty rug that goes well with my tan leather couches. Colours are just like in advertisement.

Product Quality
5/5
Shipping
5/5
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Temple & Webster
Customer CareTemple & Webster
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Temple & Webster

The reviewer stated that an incentive was offered for this review

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ChristieD
ChristieDSydney Surrounds, NSW
  • Verified

Awesome bed and mattress!

published

Such an easy process our order was. Delivered extremely quickly with a great price. Absolutely love our bed and mattress and will absolutely order again without hesitation!

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Temple & Webster
Customer CareTemple & Webster
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Temple & Webster

  • Verified

Better than expected

published

Easy to navigate. Sometimes search can be a bit difficult
Good range. I generally have had no trouble finding what I want.
Good quality (have only washed once so my review might change )

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Temple & Webster
Customer CareTemple & Webster

Hi Julie, thank you for sharing your review. We are glad to know that we have made another customer's shopping experience great. Come and shop with us again and feel free to invite your family and friends. Warm regards, Temple & Webster

Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Temple & Webster

Jennifer
JenniferHobart, TAS
  • Verified

Raphis Plant

published

It’s been a positive experience dealing with Temple & Webster, very easy to navigate store, great range of plants, trees are of good quality…

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Temple & Webster
Customer CareTemple & Webster
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Temple & Webster

Page 1 of 10

Questions & Answers

Chris Sydney
Chris Sydneyasked

Curious as to why a delivery of 2 beds to NSW is approx $110 and to qld $562 . Doesn’t make sense . Nearly as much as the beds are worth !

4 answers
Jennifer
Jennifer

Some items are weight-based shipping fees and/or they are courier's rates and Temple & Webster probably have no control over the couriers rates.

Chris Sydney
Chris Sydney

Except that I can have it sent to NSW and then forward it myself to qld for about $100 so way less than temple and Webster. They’re a big company with cheaper rates I would’ve thought. Supposed to be online Australia wide and this essentially means qld exempt.

Temple & Webster
Customer CareTemple & Webster

Hi Chris,

Temple & Webster has a range of different delivery methods depending on the size, weight and fragility of each item. We ship via Australia Post, standard couriers and specialised courier services.

When you add the item/s into your shopping cart and then enter your postcode you will then be given the final price per item inclusive of shipping and GST.

As our items ship out from multiple warehouses and from different suppliers all around Australia this means different products will have an individual shipping cost if the item(s) in your cart are coming from different supplier warehouses.

Please know that the shipping costs are calculated by our delivery partners and Temple & Webster do not profit from these costs.

Warm regards,

Temple & Webster

Marie K.
Marie K.asked

Hi I have an order which i got a confirmation of shipment for including tracking numbers. When i click on the tracking number in the email it brings me to designer transport website however when i put in the tracking number there it says unknown reference number. Can you advise if i am using the right number or if there is another one i need to use in order to track the delivery.

Thanks
Maire

1 answer
Temple & Webster
Customer CareTemple & Webster

Hi Marie,

This is something we can look into for you. We have sent you a private message to confirm your order details. We will look forward to hearing back from you soon.

Warm regards,

Temple & Webster.

Jenn C
Jenn Casked

How long does it take to process a refund? My item is showing as delivered back to T&W 2 week ago. Jennie

2 answers
Tanja R.
Tanja R.

Hey, my refund came through as soon as they responded to my email.
Probably best to get in touch with their customer service, they're really nice and helpful.

Temple & Webster
Customer CareTemple & Webster

Hi Jennie, Thank you for reaching out to us. We have sent you a private message to confirm your order number so we can look into this further for you. We look forward to hearing from you. Warm Regards Temple & Webster

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Details

CategoryOnline Shops and Furniture Shops
Type of Furniture OfferedBedroom, Dining, Living, Mattresses, Office, Outdoor and Sofas
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