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Temple & Webster

Temple & Webster (page 2 of 10)

4.0 from 5,293 reviews · View Statistics
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Bw
BwGreater Melbourne (Outer), VIC

Sent elsewhere, info filled correct in order. My problem now.

published

Care factor was disappointing.

Waiting for an item that had been sent to the wrong address despite filling the address right in the order.

They took very little ownership to rectify the issue.

I'll make sure I get my money back (paid by PayPal so that'll happen), but would prefer somewhere better for future purchases.

Shipping
1/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Temple & Webster
Customer CareTemple & Webster
Ann
AnnSydney, NSW
  • Verified

Gorgeous high quality umbrella

published

This is a beautiful umbrella in a lovely sunny yellow. Looks very attractive in my yard. I bought it with a granite base (it doesn’t come with a base). Best quality umbrella I’ve purchased. The Bunnings ones are junk compared to this one.

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Temple & Webster
Customer CareTemple & Webster

Hi Ann, thank you for sharing your review. We are glad to hear you are pleased with your most recent purchase from us. Come and shop with us again and feel free to invite your family and friends. Warm regards, Temple & Webster

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Review collected in partnership with Temple & Webster

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0.0
(1,234)
  • Verified

Cotton sheets

published

Perfect colours and so comfortable
Bought two sets and super happy
Bought the pink and the grey
Beautiful quality for sure
Highly recommend

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Temple & Webster
Customer CareTemple & Webster

Hi Lisa, thank you for sharing your review. We are glad to know that we have made another customer's shopping experience great. Come and shop with us again and feel free to invite your family and friends. Warm regards, Temple & Webster

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Review collected in partnership with Temple & Webster

Barbara Y.
Barbara Y.New South Wales
  • Verified

New Cotton and Bamboo Sheets.

published

Love,love love, my new sheets and thank you Temple and Webster for your help with shipping details. I will be shopping again with you in the future.

Product Quality
5/5
Shipping
3/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Temple & Webster
Customer CareTemple & Webster
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Temple & Webster

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BarbaraF
BarbaraFSouth East Queensland, QLD
  • Verified

Just what I wanted

published

Very easy to find online. Great range of products to choose from. Quality is great. Looks beautiful in my lounge room.

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Warranty Claim MadeNo
Product Appearance As advertised
Temple & Webster
Customer CareTemple & Webster

Hi Barbara, thank you for sharing your review. We are glad to know that we have made another customer's shopping experience great. Come and shop with us again and feel free to invite your family and friends. Warm regards, Temple & Webster

Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Temple & Webster

Emily
EmilySydney, NSW
  • 2 reviews

Item missing due to driver lying about delivery

published
Shipping
1/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Temple & Webster
Customer CareTemple & Webster
Emily
Emily
Temple & Webster
Customer CareTemple & Webster
KarenR
KarenRLaunceston, TAS
  • Verified

Looks Great.

published

Love my mirror. Has added that final touch to the room . Dressed up a blank wall and sets the room off

Product Quality
4/5
Shipping
4/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Temple & Webster
Customer CareTemple & Webster

Thank you Karen for sharing your review. We are glad to hear you love your new mirror and we will look forward to your next shopping with us. Warm regards, Temple & Webster

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Review collected in partnership with Temple & Webster

JoanneL
JoanneLGreater Melbourne (Metropolitan), VIC
  • Verified

Great chairs

published

Comfortable and stylish. The perfect combination. Very happy with these lovely chairs. Thanks Temple & Webster for an easy solution to my chair problem.

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Product Quality
5/5
Shipping
4/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Temple & Webster
Customer CareTemple & Webster

Hi Joanne, thank you for sharing your review. We are glad to know that we have made another customer's shopping experience great. Come and shop with us again and feel free to invite your family and friends. Warm regards, Temple & Webster

Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Temple & Webster

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(1,234)
JanetG
JanetGGreater Melbourne (Outer), VIC

Looks great

published

The decals look fantastic on the wall and were very easy to apply. Unfortunately, I think because the wall was painted with an easy wipe paint, some decals were not adhering well. It was easily fixed with a bit of paper glue (glue stick).
I was extremely happy with the result.

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Temple & Webster
Customer CareTemple & Webster

Hi JanetG, thank you for sharing your review. We are glad to know that we have made another customer's shopping experience great. Come and shop with us again and feel free to invite your family and friends. Warm regards, Temple & Webster

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KathyP
KathyPMid North Coast, NSW
  • Verified

Love them. Fit so well in the pantry

published

Easy to find what I’m looking for. Was very happy with the product and it was packed so well. These bamboo shelves are made well.

Product Quality
5/5
Shipping
5/5
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Temple & Webster
Customer CareTemple & Webster

Thank you for your 5-star review, KathyP. It means a great deal to us that we have earned your trust and your confidence. We are looking forward to your next shopping with us. Warm regards, Temple & Webster

Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Temple & Webster

The reviewer stated that an incentive was offered for this review

Emily C.
Emily C.Sydney, NSW

Conflicting experiences.

published
Product Quality
2/5
Shipping
1/5
Incentivised Review No
Return Claim MadeYes
Warranty Claim MadeNo
Product Appearance Not as advertised
Temple & Webster
Customer CareTemple & Webster
Emily C.
Emily C.

Thank you.

Emily C.
Emily C.

Without expecting anything Temple and Webster called me and arranged for a refund on the delivery. Once my issue changed customer service representatives the whole process was really good.

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(1,234)
ElleS
ElleSSydney, NSW
  • 2 reviews
  • 2 likes

Huge range of products and overall great quality for the price!

published

Huge range of on trend furniture. I’ve got a coffee table, dining table and TV unit set with them. Love the quality! Temple and Webster is my go to for homewares!

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Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Temple & Webster
Customer CareTemple & Webster

Hi ElleS, thank you for sharing your review. We are glad to know that we have made another customer's shopping experience great. Come and shop with us again and feel free to invite your family and friends. Warm regards, Temple & Webster

Furniture Shops

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  • Verified

T&W gave me more than good service, they helped me find my lost order and continued to support me till I found it.

published

* found exactly what i wanted in a split- second.
* totally satisfied.
* products, perfect.
* No. flat pack furniture was made to torture people, especially those with small muscels, so i never buy flat packed furniture.

Product Quality
5/5
Shipping
4/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Temple & Webster
Customer CareTemple & Webster

Hi Mary S, thank you for sharing your review. We are glad to know that we have made another customer's shopping experience great. Come and shop with us again and feel free to invite your family and friends. Warm regards, Temple & Webster

Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Temple & Webster

Michellem
MichellemCentral West, NSW
  • Verified

Always great quality!

published

Temple and Webster always have the best quality merchandise. I’ve never had a bad experience with them and always receive whatever I purchase off them within days…I live in the Central West, and other companies can take weeks!!
This time it was a beautiful framed print which I absolutely adore.

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Temple & Webster
Customer CareTemple & Webster
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Temple & Webster

kevins
kevinsSydney, NSW
  • Verified

great service

published

easy web site with a great range of products at good prices, speedy delivery, very satisfied with the overall experience.

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Temple & Webster
Customer CareTemple & Webster

Hi Kevins, thank you for sharing your review. We are glad to know that we have made another customer's shopping experience great. Come and shop with us again and feel free to invite your family and friends. Warm regards, Temple & Webster

Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Temple & Webster

Waste of time. Garbage company.

published

Purchased a chair. Received email for shipping confirmation. No communication for 10 days. Then received a sms notifying me that the chair was damaged but couldn't even bother to finish the message and did not provide contact details to organise a change. Contacted them both via email and their stupid website chat. Heard nothing for a further 5 days. Called today, waited on hold for 15 minutes only for them to tell me that the chair I ordered is no longer available and will be offering a full refund. So now, I've wasted 15 day waiting, only to get my money back and a pitiful $25 discount which I declined quite aggressively. I've [Words Removed] more reliable than this terrible company. Do NOT recommend.

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Product Quality
1/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Temple & Webster
Customer CareTemple & Webster

Perfect

published

Was quick to be delivered and good quality products. My daughters will love them for Xmas. I loved the colours as wel

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Temple & Webster
Customer CareTemple & Webster

Thank you for your 5-star review, MrsC. It means a great deal to us that we have earned your trust and your confidence. We are looking forward to your next shopping with us. Warm regards, Temple & Webster

  • Verified

BBQ Set

published

This set is ideal and the perfect gift, received in reasonably short time due to covid would gladly shop again

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Temple & Webster
Customer CareTemple & Webster

Thank you MrsP for sharing your review. Your love and support mean a lot to us. Warm regards, Temple & Webster

Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Temple & Webster

Christine Benitez
Christine Benitez
  • 4 reviews
  • 1 like

Such poor quality

published

Very dissatisfied with the rug we purchased. We checked reviews and it was rated really well but compared to our other 3 rugs the quality just wasn’t there. The edges curl and there’s creases and doesn’t have the nice weight and cushioning our other rugs do. This rug won’t be lasting and the price to return and ship it will be expensive

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Product Quality
1/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Temple & Webster
Customer CareTemple & Webster

Hi Christine, Thank you for taking the time to leave us a review. We are sincerely sorry to hear that you are dissatisfied with your recent purchase. We have sent you a private message to offer you a resolution. Warm Regards Temple & Webster

Don’t use if you want to receive anything Ordered a chair & ottoman and received half the packages before TW cancelled

published

Didnt received all the goods that I had purchased
And communication with company was very limited! Lost a lot of faith in temple and Webster

Shipping
1/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Temple & Webster
Customer CareTemple & Webster
  • Verified

Iluka 8 seater outdoor setting

published

The Iluka 8 seater outdoor setting is compact and looks fantastic. The quality is great, ordering was simple, quick delivery and easy assembling

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Temple & Webster
Customer CareTemple & Webster

Thank you for your 5-star review, HazelB. It means a great deal to us that we have earned your trust and your confidence. We are looking forward to your next shopping with us. Warm regards, Temple & Webster

Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Temple & Webster

Kathy
KathySydney Surrounds, NSW
  • 2 reviews
  • Verified

Quality Product

published

As always Quality Product. I ordered the Rosa 5 piece shower set in brushed nickel, and the set is exactly how it was explained on the website. Care was taken in the packaging eg. little socks on the shower heads. Overall I have ordered a few things over the years and have never been disappointed. I have found the staff very helpful when I have phoned with an enquiry. I would highly recommend Temple & Webster.

Product Quality
5/5
Shipping
4/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Temple & Webster
Customer CareTemple & Webster
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Temple & Webster

Barnsey
BarnseyIllawarra, NSW
  • 2 reviews
  • 1 like
  • Verified

My wife loves watching tv on this comfy coastal bean lounge.

published

Temple & Webster was easy to navigate on their website. Easy to order and Coastal bean lounge is so comfy. Thanks Temple & Webster.

Product Quality
5/5
Shipping
3/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Temple & Webster
Customer CareTemple & Webster

Thank you Barnsey for sharing your review. Your love and support mean a lot to us. Warm regards, Temple & Webster

Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Temple & Webster

Extremely unreliable

published

You left the following comment: I am extremely unhappy with my overall experience with Temple and Webster. I have tried numerous means of communication with your staff to resolve issues with my orders and have found that both times things haven’t been processed and I’m left hanging. I will not being ordering from you again and don’t feel that even after receiving bad service, incorrect items and a damaged order, I still have been treated poorly and not compensated as a customer. I will be making sure to let others know of the bad experience I have had with your service.

Product Quality
1/5
Shipping
3/5
Incentivised Review No
Return Claim MadeYes
Warranty Claim MadeNo
Product Appearance Not as advertised
Temple & Webster
Customer CareTemple & Webster

Delayed delivery, cancellation and the longest return process when it accidentally got delivered...

published
Product Quality
1/5
Shipping
1/5
Incentivised Review No
Return Claim MadeYes
Warranty Claim MadeNo
Product Appearance As advertised
Temple & Webster
Customer CareTemple & Webster
Jamie
Jamie
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