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Temple & Webster

Temple & Webster (page 3 of 10)

4.0 from 5,293 reviews · View Statistics
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Absolutely beautiful curtain rods look so good in my house

published

Very satisfied this product is well made and looks good I’m my house that we have just built and matches the Curtains we bought also.

Temple & Webster
Customer CareTemple & Webster

Thank you for your 5-star review, Danette. It means a great deal to us that we have earned your trust and your confidence. We are looking forward to your next shopping with us. Warm regards, Temple & Webster

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Great value

published

Towel set great value for money - towels thinner than I hoped for but effective. Loved that the set included face washers as well

Temple & Webster
Customer CareTemple & Webster

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(1,234)
DianeN
DianeNNorthern Region, NSW
  • 3 reviews
  • Verified

Looks great in position. I’m well pleased.

published

Well made article. Definitely fit for purpose. Looks good too. Quick to arrive and easy to purchase. As usual, a pleasure to use your service.

Temple & Webster
Customer CareTemple & Webster

Hi Diane, thank you for sharing your review. We are glad to know that we have made another customer's shopping experience great. Come and shop with us again and feel free to invite your family and friends. Warm regards, Temple & Webster

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Kelly P
Kelly PDarling Downs, QLD

terrible service, terrible delivery - misleading

published

I recently ordered chairs for my new office space. Delivery times quoted prior to ordered were 2-7 business days. This was a major factor for choosing these chairs - they would arrive in time for the new space. AFTER ordering and paying, i was advised of significant delays. My items are still unaccouted for and noone will tell me where they are. they have been through 4 depots. I do not recommend.

Temple & Webster
Customer CareTemple & Webster
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Mark
MarkSydney, NSW

Slow delivery but superb service and support

published

I have ordered several items from T&W (spending a few thousand dollars), I have been waiting for nearly a month for these items to arrive and when speaking to them no one can tell me where the items are and they cant contact the delivery companies.
I then get told that a ticket will be opened and it will take up to 7 days to get any feedback....after that I will be offered a refund.

This is absolutely ridiculous!

Be warned...if you order from T&W there's a 50% chance you won't get your order and if you do it'll take a month to be delivered.

Temple & Webster
Customer CareTemple & Webster
Mark
Mark
Temple & Webster
Customer CareTemple & Webster

Hi Mark, thanks for the updated review. I appreciate your feedback and I'm glad I was able to assist you with the delivery of your order. Warm regards, Helen.

Yahboi
YahboiGreater Melbourne (Inner), VIC
  • 2 reviews
  • 6 likes
  • Verified

Absolutely horrendous customer service - avoid avoid avoid

published
Yahboi
Yahboi
Temple & Webster
Customer CareTemple & Webster

Hi Yahboi, we are sorry to hear about your most recent shopping experience with us. This is disappointing. We have sent you a private message with an update on your order. Warm regards, Temple & Webster.

Vin
VinGreater Melbourne (Metropolitan), VIC
  • 2 reviews
  • Verified

Fantastic Dolls House

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We were after a good sized dolls house for our granddaughter. We found it on the T&W website. The site is easy to navigate and to purchase online. The price was very competitive and the delivery time very quick under the challenges of covid restrictions. Instructions and assembly is quite simple to follow and it looks a treat. Very satisfying customer experience.

Temple & Webster
Customer CareTemple & Webster

Hi Vin, thank you for sharing your review. We are glad to know that we have made another customer's shopping experience great. Come and shop with us again and feel free to invite your family and friends. Warm regards, Temple & Webster

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Cheryl K
Cheryl KSydney, NSW
  • Verified

art work

published

this art work brightens up our room so much, i love her, and she looks so cool with her lovely colours

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Helen C.
Helen C.Gordon 2906, ACT
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Love my new piece of furniture.

published

Easy to purchase, fast delivery, easy to put together, and totally thrilled with my purchase. I will buy again from you.

Temple & Webster
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SusanG
SusanGGreater Melbourne (Outer), VIC
  • Verified

Just beautiful glassware

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I love shopping with Temple and Webster. Great quality and amazing prices. Such a wide range and excellent customer service

Temple & Webster
Customer CareTemple & Webster

Thank you for your 5-star review, Susan. It means a great deal to us that we have earned your trust and your confidence. We are looking forward to your next shopping with us. Warm regards, Temple & Webster

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CEB95
CEB95South East Queensland, QLD
  • 7 reviews
  • 3 likes

Beware of shipping delays

published
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Sammi Gh
Sammi GhSydney, NSW
  • 3 reviews
  • 1 like

Worse service ever

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Customer CareTemple & Webster
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SandyS
SandySSydney, NSW
  • Verified

Luxurious cushion

published

Beautiful luxurious velvet cushion just as advertised very happy with my purchase, colour as advertised prompt delivery can always count on T & W

Temple & Webster
Customer CareTemple & Webster

Hi Sandy, thank you for sharing your review. We are glad to know that we have made another customer's shopping experience great. Come and shop with us again and feel free to invite your family and friends. Warm regards, Temple & Webster

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Can't wait for summer to use my new sun lounges.

published

Temple and webster was recommended to me when looking for sun lounges, I was impressed with the range I had to choose from and also the range of other products to look through, the whole process was easy, the customer enquiry was helpful and the delivery process was smooth . I have recommended this site to friends and was surprised that most have already bought from here.

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Love love love

published

160cm Axel Professional Office Desk. Super easy to assemble. Great quality. Fast delivery. Great colour. Only table online I was interested in and it exceeded my standards. I am in love.

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Great Comfy Chair

published

Really easy to assemble comfy chair. I love that it has the option to change the seat height, back height, back tilt and also the chair tilt to make it suited for each individual. Comfy to sit on for long periods of time

Temple & Webster
Customer CareTemple & Webster

Hi ShivaniS, thank you for sharing your review. We are glad to know that we have made another customer's shopping experience great. Come and shop with us again and feel free to invite your family and friends. Warm regards, Temple & Webster

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Jacqui
JacquiGreater Melbourne (Inner), VIC
  • 7 reviews
  • 4 likes

Fast service and top quality

published

I trust Temple and Webster to sell good quality products, as that is my experience. Their delivery is super quick which I love, and their reviews are legit which is reassuring. Only issue is no waived shipping costs on $$ orders. Overall though I recommend :)

Temple & Webster
Customer CareTemple & Webster

Thank you Jacqui for sharing your review. Your love and support mean a lot to us. Warm regards, Temple & Webster

Tim B.
Tim B.South-Eastern Region, NSW
  • 2 reviews
  • 1 like

Buyers beware

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I will never use them again to buy anything and be careful if you do as they have incomplete items for sale and if you don't look at every picture for the item you're after you may get caught out like I did. Do t even try to get a refund they were going to give me less then what I had paid for it back and after a few back and fourths with the company I was left with something I couldn't use and was not worth trying to get some money back either. My recommendation is NEVER USE THEM TO BUY ANYTHING!!

Temple & Webster
Customer CareTemple & Webster
concerned
concernedSydney Surrounds, NSW
  • 3 reviews
  • 1 like
  • Verified

Restful sleep

published

Easy enough to assemble and look the look. I was told it was so 80’s that’s fine because I love the style and feel like a queen in it.

Temple & Webster
Customer CareTemple & Webster

Hi there, thank you for sharing your review. We are glad to know that we have made another customer's shopping experience great. Come and shop with us again and feel free to invite your family and friends. Warm regards, Temple & Webster

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Review collected in partnership with Temple & Webster

Claire L.
Claire L.
  • 2 reviews

I picked a busy time to buy from them

published
Temple & Webster
Customer CareTemple & Webster

Thank you Claire for sharing your review. Your love and support mean a lot to us. Warm regards, Temple & Webster

Bad delivery and compensation offer

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Temple & Webster
Customer CareTemple & Webster

Only got half my entertainment unit…

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I received half of my entertainment unit, the other half… seems to be missing in transit. I was initially given the wrong tracking number so didn’t know it was arriving until the day of. There was no communication from temple and webster or their courier about where it is, or when it’ll arrive… tbh there’s no trace of it other than the delivery guy leaving a note to say only 1 part was delivered. The delivery driver said it would arrive the next day… it didn’t. And now my invoice and tracking number says it’s been delivered. I just want the whole entertainment unit I bought. I didn’t think it would be this hard!

Temple & Webster
Customer CareTemple & Webster
Kerri
KerriWide Bay-Burnett, QLD
  • 2 reviews
  • 1 like
  • Verified

Excellent mat

published

Stumbled upon this website by happy accident. It was easy to purchase, as the site is great to navigate. Some really beautiful items too. Very tempting. Bought a hall runner mat for my partner's room at camp. He is very pleased with it. Much better than getting out of bed onto a vinyl floor. Quick delivery & they keep you posted every step of the way. will definitely buy from here again

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Appalling service

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Temple & Webster
Customer CareTemple & Webster

Hi Claire, we are sorry to hear the packaging for the items you ordered arrived in less than perfect condition. We have sent you a private message to offer you a resolution. Warm regards, Temple & Webster.

Luke
LukeCanberra 2600, ACT
  • 2 reviews

Hit and miss!

published
Temple & Webster
Customer CareTemple & Webster
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