Reviewer Photos & Videos
no problems i purchaed online fast delivery made labels for the lids it works well and looks great.
Great value for money A++
Found what I wanted, ordered, paid and arrived in a timely manner. All too easy. Will definitely use this site again.
I love the light so much, that I have just ordered another one.
I love the Temple and Webster website. It is easy to navigate and they have a lot of amazing things. I am doing a renovation and I have ordered a lot of items from Temple and Webster.
The rug is lovely!
So many to choose from,that was the hardest decision.Delivered super quickly.It’s just lovely,we brought another one a few days later!
A must have item for your linen pantry
Easy to navigate website, purchasing experience was professional, great customer service and excellent quality of product. Colour if product is consistent with website photos
Love it, compliments my room!
The rug was quickly delivered, easy to unpack and fit perfectly in the room. Placed it in my rumpus room and it looks great :)
Modern and funky bedframe, love it
We got a new mattress and it goes perfectly with this funky rustic bedframe. Shipping and delivery was quick and efficient, and we were kept up to date throughout the process. Very happy with the purchase and the range available at Temple & Webster!
Just what I wanted
Completed the overall look of our lounge area. Also, provides extra seating if required. Suits decor Very happy customer Thank you also for prompt delivery of goods
So good we bought another one
Fits perfect in lounge and family room - easy install - good value - maybe have option to order bulb at same time
Very happy with our chairs from T&W !! Easy to put together and fits in well with our dining room. Firm cushion but, comfortable.
Great service. Very happy with my rug, it is very pretty and goes well with my tan couches.
Great prompt service, very pretty rug that goes well with my tan leather couches. Colours are just like in advertisement.
Awesome bed and mattress!
Such an easy process our order was. Delivered extremely quickly with a great price. Absolutely love our bed and mattress and will absolutely order again without hesitation!
Better than expected
Easy to navigate. Sometimes search can be a bit difficult
Good range. I generally have had no trouble finding what I want.
Good quality (have only washed once so my review might change )
Frustrating but found a resolution
Really frustrated with their service. About a three weeks ago I purchased a rug and a rubber under mat. My account shows both items were shipped after a few days. After about a week I received the rubber mat but no rug. I contacted customer service and was told both items were on the same order and it could take another 10-14 days for it to arrive.
I contacted them again once more time had passed only to be told that the rug had been delivered as they were both on the same tracking number. I contacted them again showing a photo of the packagi...ng of the only item I had received which showed it was 'Parcel 1 of 1' only. About 4 days ago I requested a refund via email. No answer, no reply, no update. nothing. Beware! UPDATE: was able to get it touch with their customer service and have now got a full refund. Seems to be external distributers who made the bungle. Still no clue what happened though. I also ordered a tv cabinet which was delivered yesterday. Can’t fault anything with that. It’s great quality and was really easy to put together.
It’s been a positive experience dealing with Temple & Webster, very easy to navigate store, great range of plants, trees are of good quality…
Questions & Answers
Curious as to why a delivery of 2 beds to NSW is approx $110 and to qld $562 . Doesn’t make sense . Nearly as much as the beds are worth !
Some items are weight-based shipping fees and/or they are courier's rates and Temple & Webster probably have no control over the couriers rates.
Except that I can have it sent to NSW and then forward it myself to qld for about $100 so way less than temple and Webster. They’re a big company with cheaper rates I would’ve thought. Supposed to be online Australia wide and this essentially means qld exempt.
Temple & Webster has a range of different delivery methods depending on the size, weight and fragility of each item. We ship via Australia Post, standard couriers and specialised courier services.
When you add the item/s into your shopping cart and then enter your postcode you will then be given the final price per item inclusive of shipping and GST.
As our items ship out from multiple warehouses and from different suppliers all around Australia this means different products will have an individual shipping cost if the item(s) in your cart are coming from different supplier warehouses.
Please know that the shipping costs are calculated by our delivery partners and Temple & Webster do not profit from these costs.
Temple & Webster
Hi I have an order which i got a confirmation of shipment for including tracking numbers. When i click on the tracking number in the email it brings me to designer transport website however when i put in the tracking number there it says unknown reference number. Can you advise if i am using the right number or if there is another one i need to use in order to track the delivery.
This is something we can look into for you. We have sent you a private message to confirm your order details. We will look forward to hearing back from you soon.
Temple & Webster.
How long does it take to process a refund? My item is showing as delivered back to T&W 2 week ago. Jennie
Hey, my refund came through as soon as they responded to my email.
Probably best to get in touch with their customer service, they're really nice and helpful.
Hi Jennie, Thank you for reaching out to us. We have sent you a private message to confirm your order number so we can look into this further for you. We look forward to hearing from you. Warm Regards Temple & Webster
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|Category||Online Shops and Furniture Shops|
|Type of Furniture Offered||Bedroom, Dining, Living, Mattresses, Office, Outdoor and Sofas|
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