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Temple & Webster
4.0 from 5,295 reviews · View Statistics
See the Best Furniture Shops in 2021 as rated by Australians on ProductReview.com.au.
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Nell
NellSouth-Eastern Region, NSW
  • 4 reviews
  • 1 like
  • Verified

great service and price

published

The website was easy to navigate I found this product quickly and easily .The product was delivered quickly I am very happy with my purchase.

Product Quality
4/5
Shipping
4/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Temple & Webster
Customer CareTemple & Webster

Hi Nell, thank you for sharing your review. We are glad to know that we have made another customer's shopping experience great. Come and shop with us again and feel free to invite your family and friends. Warm regards, Temple & Webster

Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Temple & Webster

KarenR
KarenRLaunceston, TAS
  • Verified

Looks Great.

published

Love my mirror. Has added that final touch to the room . Dressed up a blank wall and sets the room off

Product Quality
4/5
Shipping
4/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Temple & Webster
Customer CareTemple & Webster

Thank you Karen for sharing your review. We are glad to hear you love your new mirror and we will look forward to your next shopping with us. Warm regards, Temple & Webster

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Review collected in partnership with Temple & Webster

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0.0
(1,234)
JanetG
JanetGGreater Melbourne (Outer), VIC

Looks great

published

The decals look fantastic on the wall and were very easy to apply. Unfortunately, I think because the wall was painted with an easy wipe paint, some decals were not adhering well. It was easily fixed with a bit of paper glue (glue stick).
I was extremely happy with the result.

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Temple & Webster
Customer CareTemple & Webster

Hi JanetG, thank you for sharing your review. We are glad to know that we have made another customer's shopping experience great. Come and shop with us again and feel free to invite your family and friends. Warm regards, Temple & Webster

Barnsey
BarnseyIllawarra, NSW
  • 2 reviews
  • 1 like
  • Verified

My wife loves watching tv on this comfy coastal bean lounge.

published

Temple & Webster was easy to navigate on their website. Easy to order and Coastal bean lounge is so comfy. Thanks Temple & Webster.

Product Quality
5/5
Shipping
3/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Temple & Webster
Customer CareTemple & Webster

Thank you Barnsey for sharing your review. Your love and support mean a lot to us. Warm regards, Temple & Webster

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Review collected in partnership with Temple & Webster

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Mark
MarkSydney, NSW

Slow delivery but superb service and support

published

I have ordered several items from T&W (spending a few thousand dollars), I have been waiting for nearly a month for these items to arrive and when speaking to them no one can tell me where the items are and they cant contact the delivery companies.
I then get told that a ticket will be opened and it will take up to 7 days to get any feedback....after that I will be offered a refund.

This is absolutely ridiculous!

Be warned...if you order from T&W there's a 50% chance you won't get your order and if you do it'll take a month to be delivered.

Product Quality
5/5
Shipping
1/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Temple & Webster
Customer CareTemple & Webster
Mark
Mark
Temple & Webster
Customer CareTemple & Webster

Hi Mark, thanks for the updated review. I appreciate your feedback and I'm glad I was able to assist you with the delivery of your order. Warm regards, Helen.

Jacqui
JacquiGreater Melbourne (Inner), VIC
  • 7 reviews
  • 4 likes

Fast service and top quality

published

I trust Temple and Webster to sell good quality products, as that is my experience. Their delivery is super quick which I love, and their reviews are legit which is reassuring. Only issue is no waived shipping costs on $$ orders. Overall though I recommend :)

Product Quality
5/5
Shipping
4/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Temple & Webster
Customer CareTemple & Webster

Thank you Jacqui for sharing your review. Your love and support mean a lot to us. Warm regards, Temple & Webster

James
JamesSydney, NSW
  • Verified

Quite good! Glad I bought it

published

Was easy enough to assemble and it did the job. I wasn't able to construct it perfectly, but I'm happy with the result

Product Quality
4/5
Shipping
4/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Temple & Webster
Customer CareTemple & Webster
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Temple & Webster

Di Ashton
Di AshtonGreater Melbourne (Outer), VIC
  • 3 reviews
  • Verified

Perfect storage

published

These baskets are sturdy and great storage. Perfect for the pantry, bathroom and laundry. Really great quality and well priced.

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Temple & Webster
Customer CareTemple & Webster

Thank you Di for sharing your review. Your love and support mean a lot to us. Warm regards, Temple & Webster

Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Temple & Webster

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Irwin T.
Irwin T.Sydney, NSW
  • 2 reviews
  • 1 like

Let down by courier company

published

Ordered a rug when it was on sale. Rug never arrived. After 3 chat conversations with T&W staff who were very polite it turns out the courier company iCumulus will not answer their emails. Anyway I would not recommend buying from T&W for the next few months as apparently the courier company they are using can't cope with current volume and shipments are going missing.

Rug finally arrived yesterday. I must say I cannot fault the rug it is quite beautiful and of good quality.

I've amended the rating however I still think the courier company could have at least responded.

Shipping
1/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Temple & Webster
Customer CareTemple & Webster
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Susan Cook
Susan CookSydney, NSW
  • 2 reviews
  • Verified

Looks really good

published

Great buy, looks real and does what I wanted for an outdoor palm. Needs a heavier pot to keep upright and to stop being blown over.

Product Quality
4/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Temple & Webster
Customer CareTemple & Webster
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Temple & Webster

SamanthaC
SamanthaCGippsland, VIC

Small but perfect

published

Oil diffuser is perfect I love it, sits perfectly on a shelf and smells beautiful and lovely to walk into the room

Product Quality
4/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Temple & Webster
Customer CareTemple & Webster

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0.0
(1,234)
TanyaH
TanyaHSydney, NSW
  • Verified

Just what we were looking for

published

Trying to find a reasonably price ottoman for our family room presented us with a problem either everything looked the same or were very expensive. Temple and Webster had a wide range of options in a wide range of price points. I found the perfect piece - a style & colour I had not considered. It was delivered within a couple of days and my husband is incredibly happy with his TV watching foot rest. No assembly required.

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Product Quality
4/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Temple & Webster
Customer CareTemple & Webster

Hi Tanya, thank you for sharing your review. We are glad to know that we have made another customer's shopping experience great. Come and shop with us again and feel free to invite your family and friends. Warm regards, Temple & Webster

Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Temple & Webster

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  • Verified

Great little desk. Perfect fit to our convertible bedroom/office

published

This foldable desk is compact, sturdy, good looking and easy to fold/unfold.
Perfect for a laptop and a few papers.

Product Quality
4/5
Shipping
4/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Temple & Webster
Customer CareTemple & Webster

Thank you Lise for sharing your review. Your love and support mean a lot to us. Warm regards, Temple & Webster

Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Temple & Webster

Fast delivery

published

Great selection of products . Delivery was quick. The item I purchased was a little out of shape when I removed it from the box. Colour wasn’t as dark as it looked on line but it’s still nice

Product Quality
4/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Temple & Webster
Customer CareTemple & Webster

Hi Natasha, thank you for sharing your review. We are glad to know that we have made another customer's shopping experience great. Come and shop with us again and feel free to invite your family and friends. Warm regards, Temple & Webster

Red99
Red99South East Queensland, QLD
  • 2 reviews
  • Verified

Teal office chair

published

Lovely chair great colour, nice materia, easy to assemble, quick delivery.
Could do with a bit more lower lumbar support otherwise a great chair

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Product Quality
4/5
Shipping
3/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Temple & Webster
Customer CareTemple & Webster

Thank you Red66 for sharing your review. Your love and support mean a lot to us. Warm regards, Temple & Webster

Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Temple & Webster

Page 1 of 10

Questions & Answers

Lav K.
Lav K.asked

My order got shipped 11 days ago but when I try to track it, it says 'no jobs found'. Is there any other way I can track my order?

1 answer
Temple & Webster
Customer CareTemple & Webster

Hi Lav K, we have sent you a private message to confirm your order number. We will look forward to assisting you. Warm regards, Temple & Webster.

Wennie Y.
Wennie Y.asked

I ordered items value of $1500 and 1 week after delivery you got big promotion of 10%, do you have price protection policy that I can enjoy the discount too?

1 answer
Temple & Webster
Customer CareTemple & Webster

Hi Wennie, we are sorry to hear you placed your order just before our most recent sale. We have sent you a private message and we will look forward to hearing back from you soon. Warm regards, Temple & Webster.

Bohdan J
Bohdan Jasked

Have Temple and Webster taken over the Wayfair Company ?

1 answer
Temple & Webster
Customer CareTemple & Webster

Hi Bohdan,

We purchased the Australian based Wayfair business, we are not affiliated with their operations in the US.

Warm regards,

Temple & Webster.

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Details

CategoryOnline Shops and Furniture Shops
Type of Furniture OfferedBedroom, Dining, Living, Mattresses, Office, Outdoor and Sofas
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