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Temple & Webster

Temple & Webster

4.1 from 6,263 reviews · View Statistics
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  • Verified

So soft just as I expected

published

Satisfied with the quality. Towels were Nice and soft.
Easy to navigate website. Always find what I want.
Delivery quickly.

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
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Review collected in partnership with Temple & Webster

Kaaaar
Kaaaar
  • 2 reviews
  • Verified

Great quality

published

Really happy with the quality for the prices! Will be buying more in a larger size to hang up on wall.

Product Quality
5/5
Shipping
4/5
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Temple & Webster
Customer CareTemple & WebsterSend a private message
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Review collected in partnership with Temple & Webster

The reviewer stated that an incentive was offered for this review

Biscuit
BiscuitSydney Surrounds, NSW
  • 2 reviews
  • 1 like
  • Verified

Sheets

published

Very happy with the purchase. Have used them many times before. Would recommend them to snooze. The price and delivery were very comparative.

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Temple & Webster
Customer CareTemple & WebsterSend a private message
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Review collected in partnership with Temple & Webster

Good customerservice

published

Ordered a bedsheet and it arrived in a complete different colour (bright orange) than on the product photo's (dark rust). After going through through customer service they could luckily offer me a good solution. Happy customer again !

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Temple & Webster
Customer CareTemple & WebsterSend a private message
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Lynn H.
Lynn H.Perth, WA
  • 3 reviews
  • Verified

No more tug of war in the night. lol

published

It's so easy to find what you want, so much choice and colours, and a price range that fits your budget. The quit cover I bought is a dark grey and when I washed it the colour didn't run. The quality is very high. Also you can store the items until you are ready to buy, which is great, you don't have to search again.

Product Quality
5/5
Shipping
5/5
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Temple & Webster
Customer CareTemple & WebsterSend a private message

Thank you for your 5-star review, Lynn. It means a great deal to us that we have earned your trust and your confidence. We are looking forward to your next shopping with us. Warm regards, Temple & Webster

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Review collected in partnership with Temple & Webster

The reviewer stated that an incentive was offered for this review

Catherine. S
Catherine. SSydney, NSW
  • Verified

Beautiful frame wrong size but it's what you do right when you get it wrong!

published

I am always satisfied with my purchases which is why I am a repeat customer, however this time the picture frame I received was the wrong size. To Temple & Websters credit the mistake was rectified rather promptly when I emailed and asked for the size frame I ordered to be resent. Susan called me back and was super helpful in organizing a new delivery and I was allowed to keep the wrong sized frame wow!

Product Quality
5/5
Incentivised Review No
Return Claim MadeYes
Warranty Claim MadeNo
Product Appearance Not as advertised
Temple & Webster
Customer CareTemple & WebsterSend a private message

Thank you for your 5-star review, Catherine. It means a great deal to us that we have earned your trust and your confidence. We are looking forward to your next shopping with us. Warm regards, Temple & Webster

Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Temple & Webster

  • Verified

Love my new rug.

published

So happy with my new rug. Looks complete in my sitting room. After looking at it online for sometime I am pleased to have purchased it.

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Temple & Webster
Customer CareTemple & WebsterSend a private message

Thank you for your 5-star review, Lisa. It means a great deal to us that we have earned your trust and your confidence. We are looking forward to your next shopping with us. Warm regards, Temple & Webster

Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Temple & Webster

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Phoebe
PhoebeSouth West, WA
  • 2 reviews

Love this bed

published

Online store is easy to use.
Love the gas lift style of bed as well as the charcoal colour fabric on the bed head and sides of bed.

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Temple & Webster
Customer CareTemple & WebsterSend a private message
Similar opinion? Write a review on ProductReview.com.au!
RohanP
RohanPGreater Melbourne (Inner), VIC
  • Verified

Perfect and good quality.

published

Always cool products on T&W and my half of furniture from T&W. All are good quality and service too. Advise for all - Please have patience and read manual before you assemble for effective assembly.

Product Quality
5/5
Shipping
4/5
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Temple & Webster
Customer CareTemple & WebsterSend a private message

Thank you for your 5-star review, Rohan. It means a great deal to us that we have earned your trust and your confidence. We are looking forward to your next shopping with us. Warm regards, Temple & Webster

Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Temple & Webster

The reviewer stated that an incentive was offered for this review

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NahidahA
NahidahASydney, NSW
  • Verified

Simple and affordable, just what I was looking for

published

Everything was easy by searching what I was looking for.
I was very satisfied the way it came in and easy to assemble

Product Quality
5/5
Shipping
5/5
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Temple & Webster
Customer CareTemple & WebsterSend a private message
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Temple & Webster

The reviewer stated that an incentive was offered for this review

Rita
RitaMetropolitan Adelaide, SA
  • 3 reviews
  • Verified

Beautiful Natural Design!

published

Beautifully designed, good quality material pillow. Make nice statement on your decoration. Fit well with Modern mid century and Scandistyle.

Product Quality
5/5
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Temple & Webster
Customer CareTemple & WebsterSend a private message

Thank you for your 5-star review,Rita. It means a great deal to us that we have earned your trust and your confidence. We are looking forward to your next shopping with us. Warm regards, Temple & Webster

Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Temple & Webster

The reviewer stated that an incentive was offered for this review

Max Taylor
Max TaylorSydney, NSW

They wanted to cancel my order

published

I have bought a few things from these Guys and up until today was happy with the products and the use of the web site, Order, pay, items turn up, Simple!
However today I got an email to say they are going to cancel my order as I need to confirm my ID, WHY!!! You have all my details and I have paid for the items and you want to confrim who I am. What the hell!
I talked to them on the phone and they said it was for security, WHO's security? if my card was stolen or being used by someone else thats the BANKS problem, not yours! so now I have two lights that I ordered over 9 days ago that have still not been shipped. So really not happy about that!

Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Temple & Webster
Customer CareTemple & WebsterSend a private message
Max Taylor
Max Taylor

RE: and at the request of our bank - is this a request or required - if request, then a dear Bank no we dont want to do this. if a Required, then maybe get a new bank?

Temple & Webster
Customer CareTemple & WebsterSend a private message
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Dan S.
Dan S.Perth, WA

Cheap (not the $) and nasty Stuff

published

I recently order a desk, chair and Columbus globe from here and the quality is terrible.
The globe for $140 is super cheap and nasty, badly dented, and very loose fixtures.
The desk was suppose to be MDF however it is particle board with about a 5 mill layer of mdd on some panels but not all.
The chair well that still hasn't even arrived after about 2 months.
Before all this I had to verify my Credit Card and what a nightmare that was, they sent some money back (0.10) and I had to tell them how much it was, this took about 5 days by the time my funds cleared then the ones they sent back cleared so I could tell them.
NEVER AGAIN

Product Quality
1/5
Shipping
1/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Temple & Webster
Customer CareTemple & WebsterSend a private message
Similar opinion? Write a review on ProductReview.com.au!
Gayle
GayleVictoria
  • 2 reviews
  • Verified

Floor lamp

published

I was very satisfied with my lamp and it was easy to assemble. I bought online and it was easy to find

Product Quality
5/5
Shipping
4/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Temple & Webster
Customer CareTemple & WebsterSend a private message
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Temple & Webster

lisap
lisapPerth, WA
  • Verified

Great beds

published

Very easy to order, super fast delivery. Quality was great. The beds were very easy to assemble. Would definitely order thru Temple and Webster again

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Temple & Webster
Customer CareTemple & WebsterSend a private message
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Temple & Webster

Page 1 of 3

Questions & Answers

Geoffrey
Geoffreyasked

I’ve been quoted over $700 to transport 2 sofas to my location. I’ve asked if I might pick them up myself but have been told this is not possible, that option is no longer available. And so, it seems that I will have to shop elsewhere. Do you have any improvements on this scenario?
Geoffrey Fakes

1 answer
Temple & Webster
Customer CareTemple & WebsterSend a private message
Barbara L.
Barbara L.asked

I am assemblying a ottoman blanket box. The parts are not named in the instructions, so I'll have to try to describe the part I've used incorrectly. It is listed as B. There are 12 of them. They are 15x9mm, round, multi layer, with a cross on the top. They twist when placed into the drilled hole. The twist goes around a small peace of metal and lock into place. I need to remove the four I have inserted as I had the back of the box upside down. How do I remove these parts? They are very hard to get to and do not unscrew and pull out.

2 answers
Barbara L.
Barbara L.
Temple & Webster
Customer CareTemple & WebsterSend a private message
Mal T
Mal Tasked

Are you able to send me the assembly instructions for the Anderson 9 drawer chest?
I think UBIL1167, is the product code

2 answers
Temple & Webster
Customer CareTemple & WebsterSend a private message
Chloe S.
Chloe S.

Hi,
Are you able to send me the assembly instructions for the Anderson 9 drawer chest? UBIL1167 is the product code?
It hasn’t been included when it was delivered.
Thanks

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Details

CategoryOnline Shops and Furniture Shops
Type of Furniture OfferedBedroom, Dining, Living, Mattresses, Office, Outdoor and Sofas

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