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Temple & Webster
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So soft just as I expected
Satisfied with the quality. Towels were Nice and soft.
Easy to navigate website. Always find what I want.
Delivery quickly.
Review collected in partnership with Temple & Webster
- 2 reviews
- Verified
Great quality
Really happy with the quality for the prices! Will be buying more in a larger size to hang up on wall.
Review collected in partnership with Temple & Webster
The reviewer stated that an incentive was offered for this review
- 2 reviews
- 1 like
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Sheets
Very happy with the purchase. Have used them many times before. Would recommend them to snooze. The price and delivery were very comparative.
Hi there, thank you for sharing your review. We are glad to hear you are pleased with your sheets and we are also glad to know that we have made another customer's shopping experience great. Come and ...
Read moreshop with us again and feel free to invite your family and friends. Warm regards, Temple & WebsterReview collected in partnership with Temple & Webster
Good customerservice
Ordered a bedsheet and it arrived in a complete different colour (bright orange) than on the product photo's (dark rust). After going through through customer service they could luckily offer me a good solution. Happy customer again !
Hi Josie, thank you for taking the time to share your review. We are delighted to hear that a member of our care team was able to provide you with a favourable resolution. We appreciate your feedback ...
Read moreas it allows us to better improves our products and services and means a great deal to us that we have earned your trust and your confidence. We are looking forward to your next shopping with us. Warm regards, Temple & Webster
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- 3 reviews
- Verified
No more tug of war in the night. lol
It's so easy to find what you want, so much choice and colours, and a price range that fits your budget. The quit cover I bought is a dark grey and when I washed it the colour didn't run. The quality is very high. Also you can store the items until you are ready to buy, which is great, you don't have to search again.
Thank you for your 5-star review, Lynn. It means a great deal to us that we have earned your trust and your confidence. We are looking forward to your next shopping with us. Warm regards, Temple & Webster
Review collected in partnership with Temple & Webster
The reviewer stated that an incentive was offered for this review
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Beautiful frame wrong size but it's what you do right when you get it wrong!
I am always satisfied with my purchases which is why I am a repeat customer, however this time the picture frame I received was the wrong size. To Temple & Websters credit the mistake was rectified rather promptly when I emailed and asked for the size frame I ordered to be resent. Susan called me back and was super helpful in organizing a new delivery and I was allowed to keep the wrong sized frame wow!
Thank you for your 5-star review, Catherine. It means a great deal to us that we have earned your trust and your confidence. We are looking forward to your next shopping with us. Warm regards, Temple & Webster
Review collected in partnership with Temple & Webster
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Love my new rug.
So happy with my new rug. Looks complete in my sitting room. After looking at it online for sometime I am pleased to have purchased it.
Thank you for your 5-star review, Lisa. It means a great deal to us that we have earned your trust and your confidence. We are looking forward to your next shopping with us. Warm regards, Temple & Webster
Review collected in partnership with Temple & Webster
Related Articles
Outdoor furniture can seem like it costs the earth - we'll explain why. Above all, garden furniture needs to be durable. It should also be suitable for your climate, and practical for your needs.
- 2 reviews
Love this bed
Online store is easy to use.
Love the gas lift style of bed as well as the charcoal colour fabric on the bed head and sides of bed.
Thank you so much for your amazing review, Phoebe. We're absolutely delighted to hear that you've had such a great shopping experience with us. Thanks again for taking the time out of your busy day to...
Read more share your wonderful feedback, we really appreciate it. We hope to see you back shopping with us again in the near future! Warm regards, Temple & Webster
- Verified
Perfect and good quality.
Always cool products on T&W and my half of furniture from T&W. All are good quality and service too. Advise for all - Please have patience and read manual before you assemble for effective assembly.
Thank you for your 5-star review, Rohan. It means a great deal to us that we have earned your trust and your confidence. We are looking forward to your next shopping with us. Warm regards, Temple & Webster
Review collected in partnership with Temple & Webster
The reviewer stated that an incentive was offered for this review
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Simple and affordable, just what I was looking for
Everything was easy by searching what I was looking for.
I was very satisfied the way it came in and easy to assemble
Thank you so much for your amazing review, Nahidah. We're absolutely delighted to hear that you've had such a great shopping experience with us. Thanks again for taking the time out of your busy day t...
Read moreo share your wonderful feedback, we really appreciate it. We hope to see you back shopping with us again in the near future! Warm regards, Temple & WebsterReview collected in partnership with Temple & Webster
The reviewer stated that an incentive was offered for this review
- 3 reviews
- Verified
Beautiful Natural Design!
Beautifully designed, good quality material pillow. Make nice statement on your decoration. Fit well with Modern mid century and Scandistyle.
Thank you for your 5-star review,Rita. It means a great deal to us that we have earned your trust and your confidence. We are looking forward to your next shopping with us. Warm regards, Temple & Webster
Review collected in partnership with Temple & Webster
The reviewer stated that an incentive was offered for this review
They wanted to cancel my order
I have bought a few things from these Guys and up until today was happy with the products and the use of the web site, Order, pay, items turn up, Simple!
However today I got an email to say they are going to cancel my order as I need to confirm my ID, WHY!!! You have all my details and I have paid for the items and you want to confrim who I am. What the hell!
I talked to them on the phone and they said it was for security, WHO's security? if my card was stolen or being used by someone else thats the BANKS problem, not yours! so now I have two lights that I ordered over 9 days ago that have still not been shipped. So really not happy about that!
Hi Max, Thank you for taking the time to share your review your feedback and experience are really appreciated. We are sorry to hear about the inconvenience caused by our verification process. As an o...
Read morenline retailer, and at the request of our bank, we require verification of order details prior to processing. This is merely a process for peace of mind. This verification process only needs to happen once, unless a different credit card number is used for a future order. We trust that you understand this extra precautionary measure and appreciate our commitment to providing a safe online shopping experience. Upon viewing your order we can see that a member of our team sent an email to confirm that you have completed our verification process and your order has been released. We would like to take the opportunity to review the progress of your order to ensure that you are not experiencing delays and a member of our care team will be in touch. Warm Regards Temple & Webster
RE: and at the request of our bank - is this a request or required - if request, then a dear Bank no we dont want to do this. if a Required, then maybe get a new bank?
Hi Max, The safety of our customer's credit card and banking details is a top priority for us. We appreciate your feedback in regards to our verification process and our banking institute and we will ...
Read morepass your feedback on to our management team for careful consideration. Apologise for any inconvenience. Warm Regards Temple & WebsterFind out how Temple & Webster compares to other Furniture Shops
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Cheap (not the $) and nasty Stuff
I recently order a desk, chair and Columbus globe from here and the quality is terrible.
The globe for $140 is super cheap and nasty, badly dented, and very loose fixtures.
The desk was suppose to be MDF however it is particle board with about a 5 mill layer of mdd on some panels but not all.
The chair well that still hasn't even arrived after about 2 months.
Before all this I had to verify my Credit Card and what a nightmare that was, they sent some money back (0.10) and I had to tell them how much it was, this took about 5 days by the time my funds cleared then the ones they sent back cleared so I could tell them.
NEVER AGAIN
Hi Dan, Thank you for taking the time to share your review. We are sincerely sorry to hear about your recent shopping with us. This is disappointing. Please know that your experience and feedback will...
Read more never go unnoticed since customer satisfaction is our goal, however, we're truly sorry if this was not your experience. The verification is a security process for first-time purchases, this is one time process so once you've verified with us the first time we will not be asking you again for any future purchases apologise for any inconvenience. We would love the opportunity to look into the issues surrounding your order and have messaged you privately to assist you further. Warm Regards Temple & Webster
- 2 reviews
- Verified
Floor lamp
I was very satisfied with my lamp and it was easy to assemble. I bought online and it was easy to find
Hi Gayle, thank you for taking the time to share your most recent shopping experience with us. We're proud to deliver great quality items to our customers, so we're delighted to hear that you are happ...
Read morey with your floor lamp and found our website easy to use. We hope to see you back shopping with us in the near future. Warm Regards Temple & WebsterReview collected in partnership with Temple & Webster
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Great beds
Very easy to order, super fast delivery. Quality was great. The beds were very easy to assemble. Would definitely order thru Temple and Webster again
Thank you so much for your amazing review, Lisa. We're absolutely delighted to hear that you've had such a great shopping experience with us. Thanks again for taking the time out of your busy day to s...
Read morehare your wonderful feedback, we really appreciate it. We hope to see you back shopping with us again in the near future! Warm regards, Temple & WebsterReview collected in partnership with Temple & Webster
Questions & Answers
I’ve been quoted over $700 to transport 2 sofas to my location. I’ve asked if I might pick them up myself but have been told this is not possible, that option is no longer available. And so, it seems that I will have to shop elsewhere. Do you have any improvements on this scenario?
Geoffrey Fakes
Hi Geoffrey,
Regarding the shipping costs you've been quoted, may I ask that you reply to our message and confirm which 2 sofas you'd like to buy and your delivery address? We'll check to see if there's anything we can do for you....
Read more Our shipping costs are calculated based on a number of factors including the size, weight, and the number of items in your order, where your items are shipping from (we ship from a network of warehouses all over Australia), and where your items are shipping to. Thanks for getting in touch, I look forward to hearing from you. Warm Regards Temple & Webster
I am assemblying a ottoman blanket box. The parts are not named in the instructions, so I'll have to try to describe the part I've used incorrectly. It is listed as B. There are 12 of them. They are 15x9mm, round, multi layer, with a cross on the top. They twist when placed into the drilled hole. The twist goes around a small peace of metal and lock into place. I need to remove the four I have inserted as I had the back of the box upside down. How do I remove these parts? They are very hard to get to and do not unscrew and pull out.
I had, in fact, not made an error as mentioned in the question. There were no holes drilled were the directions indicate their would be. This piece of furniture turned out to be so badly made as a fla...
Read moretpack as to be a disgrace to the company selling it. Without quite extensive carpentering knowledge it was not possible to assemble this piece of furniture. The directions were missing huge vitally important sections. The installation of pressure closers for the lid required a professional tradie, with some patience, to install it. So... a $480 piece of furniture probably cost close to $650 by the time trade hours and charges were included and it was finally put together. I will not buy anything from Temple and Webster again. I'm sure that won't worry them. I'm only one person voting with my feet and going elsewhere.Hi Barbara,
We are very sorry to hear about the issues experienced with assembling the ottoman blanket box. We are here to help and we have sent you a private message to confirm your order details....
Read more We will look forward to assisting you further. Warm regards, Temple & Webster.
Are you able to send me the assembly instructions for the Anderson 9 drawer chest?
I think UBIL1167, is the product code
Hi Mal,
We have sent you the assembly manual for the "Anderson 9 Drawer Chest" via private message....
Read more Warm regards, Temple & Webster.
Hi,
Are you able to send me the assembly instructions for the Anderson 9 drawer chest? UBIL1167 is the product code?
It hasn’t been included when it was delivered.
Thanks
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Details
| Category | Online Shops and Furniture Shops |
|---|---|
| Type of Furniture Offered | Bedroom, Dining, Living, Mattresses, Office, Outdoor and Sofas |
Extra Information
Temple & Webster is a ProductReview.com.au Awards Winner for 2018
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Extremely comfortable mattress
Super comfy!
My 4 year old has the best mattress in the house!
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Thank you so much for your amazing review, Kaaaar. We're absolutely delighted to hear that you've had such a great shopping experience with us. Thanks again for taking the time out of your busy day to...
Read more share your wonderful feedback, we really appreciate it. We hope to see you back shopping with us again in the near future! Warm regards, Temple & Webster