Reviewer Photos & Videos
2 mths delivery
purchased a bed frame on 23/11 for christmas guests. Received it 11/1 (well after my guests had finished sleeping on the floor). It arrived damaged but parts are being replaced (27/1, no parts yet). If you miss the first delivery from their courier expect to be in for a frustrating redelivery. Should be 1 star but T&W customer service were quite good. T&W need to have a serious look at the transport companies they use.
My frustrating poorly fabricated product!
The two seater outdoor setting arrived very quickly, so I was able to enjoy the frustration much quicker than anticipated. Cleverly the bolt threads were not only incorrect but done in a 7mm thread which you can’t get at your average hardware store. Bravo T&W
3/4 chairs good- one missing the part required to make it (duplicate part sent)
chairs are good and a nice quality, however one arrived with 2 left legs, seems a long process to wait for the new leg to arrive so that we can make the 4th chair up. 2 weeks waiting so far for the new leg to arrive to complete making the chair.
Review collected in partnership with Temple & Webster
Questions & Answers
My order got shipped 11 days ago but when I try to track it, it says 'no jobs found'. Is there any other way I can track my order?
Hi Lav K, we have sent you a private message to confirm your order number. We will look forward to assisting you. Warm regards, Temple & Webster.
I ordered items value of $1500 and 1 week after delivery you got big promotion of 10%, do you have price protection policy that I can enjoy the discount too?
Hi Wennie, we are sorry to hear you placed your order just before our most recent sale. We have sent you a private message and we will look forward to hearing back from you soon. Warm regards, Temple & Webster.
Have Temple and Webster taken over the Wayfair Company ?
We purchased the Australian based Wayfair business, we are not affiliated with their operations in the US.
Temple & Webster.
Get an answer from our members and Temple & Webster representatives
|Category||Online Shops and Furniture Shops|
|Type of Furniture Offered||Bedroom, Dining, Living, Mattresses, Office, Outdoor and Sofas|
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