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Temple & Webster

Temple & Webster

4.1 from 6,218 reviews · View Statistics
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Darryl
Darryl
  • 2 reviews
  • Verified

Wonderful.

published

Beautiful sheets. Actually turfed all my old stuff.
Great products. Great prices and service.Would recommend to anyone. Delivery was a reasonably prompt considering these days of covid restrictions.

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeYes
Product Appearance As advertised
Temple & Webster
Customer CareTemple & WebsterSend a private message

Thank you for your 5-star review, Darryl. It means a great deal to us that we have earned your trust and your confidence. We are looking forward to your next shopping with us. Warm regards, Temple & Webster

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Review collected in partnership with Temple & Webster

Ros
RosCentral West, NSW
  • 2 reviews
  • Verified

This was a present for my daughter... and she loves it!

published

The site was very easy to navigate. I looked at other products from online stores and T7W was definitely the easiest to review a product, go back and find it, show a pic of it to my daughter and make sure she loved it too. The BEST part of this process though was the after sales follow up. The first mirror delivered was broken. Reporting this problem was really easy and the best part was clicking the link to the online support person who prioritised the replacement for me because it was for my daughter's birthday. The replacement came very soon after her birthday (the same week) so it was the best possible outcome in these circumstances. Plus she loves it, it's really stable and beautiful! I loved the octagonal shape.

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeYes
Product Appearance As advertised
Temple & Webster
Customer CareTemple & WebsterSend a private message
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Review collected in partnership with Temple & Webster

Linda J
Linda JAyr. Qld
  • 4 reviews
  • 1 like

One VERY happy customer.

published

Have purchased many items which I have been completely satisfied with. One item was faulty, however, and the response was immediate with the item totally replaced in a matter of a week. The issue was minor and all I was requesting was a faulty part. The total item was replaced. Such a great company to deal with Well done Temple & Webster!

Product Quality
5/5
Incentivised Review No
Return Claim MadeYes
Warranty Claim MadeYes
Product Appearance As advertised
Temple & Webster
Customer CareTemple & WebsterSend a private message

Thank you for your 5-star review, Linda. It means a great deal to us that we have earned your trust and your confidence. We are looking forward to your next shopping with us. Warm regards, Temple & Webster

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ShelleyH
ShelleyHSouth East Queensland, QLD
  • Verified

Disappointed with state of delivery

published

Bookshelf looked amazing unfortunately it had an end piece completely broken and couldn’t be assembled. Waiting for a replacement end so disappointed with the delivery state of my purchase

Shipping
1/5
Return Claim MadeYes
Warranty Claim MadeYes
Product Appearance As advertised
Temple & Webster
Customer CareTemple & WebsterSend a private message
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Temple & Webster

The reviewer stated that an incentive was offered for this review

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Gosia M.
Gosia M.Greater Melbourne (Inner), VIC
  • Verified

Coffee tables

published

Love love my new coffee tables easy to put together looks fantastic was looking for a long time love them perfect size too

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeYes
Product Appearance As advertised
Temple & Webster
Customer CareTemple & WebsterSend a private message
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Review collected in partnership with Temple & Webster

  • Verified

Very comfortable mattress

published

Wry comfortable providing a good night sleep. Very heavy and difficult to manoeuvre for a single person. I’m happy with the quality and finish.

Product Quality
5/5
Shipping
3/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeYes
Product Appearance As advertised
Temple & Webster
Customer CareTemple & WebsterSend a private message
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Temple & Webster

M.Irwin
M.Irwin
  • 4 reviews

Excellent products and customer service

published

I have now purchased products from Temple and Webster on 3 separate occasions and found products to be as described. Their dispatching and communication is very efficient. Impressed with their customer service when a doormat proved to be faulty when it got wet. Rang them....yes you can speak to someone. They asked me how I would like it resolved and as I liked the product I opted for a replacement. Within the hour I got a message saying a replacement would be sent which is now on its way. They have a diverse range of products and I know I will be using them again.

Product Quality
4/5
Shipping
5/5
Incentivised Review No
Warranty Claim MadeYes
Product Appearance As advertised
Temple & Webster
Customer CareTemple & WebsterSend a private message
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Bin
BinSouth East Queensland, QLD
  • 2 reviews
  • Verified

Very pleased

published

I find the Temple & Webster site easy to navigate, and I like the range of products. The communication is efficient and helpful.

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeYes
Product Appearance As advertised
Temple & Webster
Customer CareTemple & WebsterSend a private message

Thank you for your 5-star review, Belinda. It means a great deal to us that we have earned your trust and your confidence. We are looking forward to your next shopping with us. Warm regards, Temple & Webster

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Review collected in partnership with Temple & Webster

Chum Lee
Chum LeeMetropolitan Adelaide, SA

Updated - Started as a 0/5 but with help ended as a 5/5

published
Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeYes
Product Appearance As advertised
Temple & Webster
Customer CareTemple & WebsterSend a private message
Chum Lee
Chum Lee

The case is open because you haven’t resolved my issue.

Temple & Webster
Customer CareTemple & WebsterSend a private message

Hi Jessica, We are currently reviewing your case, and one of our care agents will be in contact with you to assist you further. Warm Regards Temple & Webster

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  • Verified

excellent

published

great barrier for pets. dogs are now separate from my garage. you can extend and put some plants for design.

Product Quality
5/5
Shipping
5/5
Return Claim MadeNo
Warranty Claim MadeYes
Product Appearance As advertised
Temple & Webster
Customer CareTemple & WebsterSend a private message
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Temple & Webster

The reviewer stated that an incentive was offered for this review

KathleenS
KathleenSNew South Wales
  • Verified

Beautiful chair. Suits my bedroom perfectly

published

Always looking for furniture and this chair was the right colour and size. Great price and quality. Just had to attach the legs.

Product Quality
5/5
Shipping
4/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeYes
Product Appearance As advertised
Temple & Webster
Customer CareTemple & WebsterSend a private message
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Temple & Webster

David555
David555Darling Downs, QLD
  • 3 reviews
  • 1 like
  • Verified

No assembly needed

published

Happy with the table. It looks well-made and didn't require any assembly, which is always a plus. Suites our Hampton style home very well.

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeYes
Product Appearance As advertised
Temple & Webster
Customer CareTemple & WebsterSend a private message
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Temple & Webster

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Kim Chounding
Kim Choundinggold coast
  • 2 reviews

Not them it was Victoria’s basment

published

Ordered 3 dinner sets received 2 and when we rang them they said there was another one coming when we we received it it was broken have contacted them 3 times to fix it and the just ignore us.

Product Quality
4/5
Shipping
5/5
Incentivised Review No
Return Claim MadeYes
Warranty Claim MadeYes
Product Appearance As advertised
Temple & Webster
Customer CareTemple & WebsterSend a private message
Kim Chounding
Kim Chounding

Thank you for your response but I changed this review as it was Victoria’s basement not you

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RoseW
RoseWHunter Region, NSW
  • Verified

Perfect! Minimalist, stylish lamps.

published

Beautiful simple stylish lamps for our guest bedroom. Lovely soft warm light from our Edison globes (purchased elsewhere). Just perfect!

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Product Quality
4/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeYes
Product Appearance As advertised
Temple & Webster
Customer CareTemple & WebsterSend a private message
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Temple & Webster

Amazing customer service

published

Robbie from the customer service team was fantastic. I received an item which was damaged and missing some hardware. Due to the silly season I did not hear a response for a few weeks however before I could follow up, Robbie rang me and offered me a solution I was more than happy with

Product Quality
3/5
Shipping
3/5
Incentivised Review No
Warranty Claim MadeYes
Product Appearance As advertised
Temple & Webster
Customer CareTemple & WebsterSend a private message
Similar opinion? Write a review on ProductReview.com.au!
Page 1 of 3

Questions & Answers

Barbara L.
Barbara L.asked

I am assemblying a ottoman blanket box. The parts are not named in the instructions, so I'll have to try to describe the part I've used incorrectly. It is listed as B. There are 12 of them. They are 15x9mm, round, multi layer, with a cross on the top. They twist when placed into the drilled hole. The twist goes around a small peace of metal and lock into place. I need to remove the four I have inserted as I had the back of the box upside down. How do I remove these parts? They are very hard to get to and do not unscrew and pull out.

2 answers
Barbara L.
Barbara L.
Temple & Webster
Customer CareTemple & WebsterSend a private message
Mal T
Mal Tasked

Are you able to send me the assembly instructions for the Anderson 9 drawer chest?
I think UBIL1167, is the product code

2 answers
Temple & Webster
Customer CareTemple & WebsterSend a private message
Chloe S.
Chloe S.

Hi,
Are you able to send me the assembly instructions for the Anderson 9 drawer chest? UBIL1167 is the product code?
It hasn’t been included when it was delivered.
Thanks

Mag M.
Mag M.asked

Hi there , can u tell me which state the products are shipped from in Australia please ? I’m trying to work out how long for delivery to Perth WA or possibly finding something similar around the suburbs here that’s all
Thanks Mag

3 answers
Mag M.
Mag M.

Yep it’s me and certainly not my neighbor and I gotta say seems like a silly question to me anyway

BP John
BP John

Hi Mag. This is John from Sydney. I purchased the item online and it seemed despatched from Victoria. Don't know exact place. anyhow the delivery was amazing. Within 04 days.

Temple & Webster
Customer CareTemple & WebsterSend a private message
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Details

CategoryOnline Shops and Furniture Shops
Type of Furniture OfferedBedroom, Dining, Living, Mattresses, Office, Outdoor and Sofas

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