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Temple & Webster
4.0 from 5,451 reviews · View Statistics
Listing monitored by Temple & Webster

Reviews

  • Product Quality
    4.9 (16)
  • Return Claim MadeYes · No (16)
  • Warranty Claim MadeYes (16) · No
  • Product Appearance As advertised (15) · Not as advertised (0)
  • Shipping
    4.7 (15)
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Reviewer Photos & Videos

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suzbro 10
suzbro 10Greater Melbourne (Inner), VIC
  • 3 reviews
  • Verified

Excellent quality, looks like picture

published

Store navigation easy
Huge range of available products
Happy with the quality
Smaller pieces able to put together myself, needed assistance on larger items

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeYes
Product Appearance As advertised
Temple & Webster
Customer CareTemple & Webster
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Review collected in partnership with Temple & Webster

Annette Michetti
Annette MichettiTaylors Lakes
  • 3 reviews
  • Verified

Love them so much that I bought them again!!!

published

I needed new lamps for my lounge area and after looking endlessly for lamps, I thought that I’d get another pair of the same lamps that I have in my bedroom because I love them so much. I’m so glad that I did. Love the quality, in love

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Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeYes
Product Appearance As advertised
Temple & Webster
Customer CareTemple & Webster

Thank you for your 5-star review, Anette. It means a great deal to us that we have earned your trust and your confidence. We are looking forward to your next shopping with us. Warm regards, Temple & Webster

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Review collected in partnership with Temple & Webster

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Madeline S.
Madeline S.
  • 2 reviews

Love this company. Great style and choices.

published

Facebook postings suited to my interests and previous viewings, helped to select lovely items for our new home. Availability notification and delivery was fast and efficient .

  • Thumbnail
Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeYes
Product Appearance As advertised
Temple & Webster
Customer CareTemple & Webster
Col
ColSydney, NSW
  • 2 reviews
  • 1 like
  • Verified

Santa Cruz Acacia Chairs

published

Arrived safely packed which is very important particularly from Melbourne.
4 pieces to put together but don't believe you can do it with the Allen keys provided..you need a power drill and then it's easy!
Beautiful finish, perfect for outdoors and very sturdy, great product again T&W✅

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeYes
Product Appearance As advertised
Temple & Webster
Customer CareTemple & Webster
Col
Col

My pleasure, love Temple and Webster
Cheers

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Review collected in partnership with Temple & Webster

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Kath
KathPort Macquarie
  • 2 reviews
  • 1 like
  • Verified

Need some more of these.

published

These make it so much easier to store essentials, keep them fresh and find them again. Especially in a small pantry

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeYes
Product Appearance As advertised
Temple & Webster
Customer CareTemple & Webster

Hi Kath, thank you for your review. We are glad to hear that you had a great shopping experience and that you love the item you bought from us. Come and shop with us again and invite your family and friends! Warm Regards, Levi.

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Review collected in partnership with Temple & Webster

MeaganR
MeaganRSydney, NSW
  • Verified

Great table

published

Great quality table easy to assemble. Shipping was fast and customer service at temple and Webster is great. Highly recommended.

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeYes
Product Appearance As advertised
Temple & Webster
Customer CareTemple & Webster
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Review collected in partnership with Temple & Webster

  • Verified

Happy customer

published

Great quality rug, exactly like the photos. Service was quick and easy. I had returned my first rug due to ordering the wrong size & the process of a refund was simple.

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeYes
Product Appearance As advertised
Temple & Webster
Customer CareTemple & Webster

We are so grateful for your kind words. Thanks for sharing your review with us and the community.

Warm regards,
Nikka

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Review collected in partnership with Temple & Webster

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NikkiT
NikkiTGreater Melbourne (Metropolitan), VIC
  • Verified

Excellent

published

It was on time. it was very easy to assemble and very good quality. It was exactly what I expected. It looks great at the corner of my living room.

Product Quality
5/5
Shipping
5/5
Return Claim MadeNo
Warranty Claim MadeYes
Product Appearance As advertised
Temple & Webster
Customer CareTemple & Webster

We are so grateful for your kind words. Thanks for sharing your review with us and the community.

Regards,
Nikka

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Review collected in partnership with Temple & Webster

The reviewer stated that an incentive was offered for this review

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0.0
(1,234)
cottonedon
cottonedonSouth East Queensland, QLD
  • 2 reviews
  • Verified

Very happy

published

Temple & Webster are turning out to be one of my go to’s
Love my Garden Mirror, delivery was very fast
Couldn’t be happier with it and it was easy to hang

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeYes
Product Appearance As advertised
Temple & Webster
Customer CareTemple & Webster
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Temple & Webster

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Kristine
KristineSouth East Queensland, QLD
  • 5 reviews
  • Verified

Perfect...Love It.

published

As always Temple & Webster have the piece that suits the purpose. I have always had great success when I need to purchase something for our home. Happy with the quality, arrived very quickly. I am a very happy customer. Thank you Temple & Webster.

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeYes
Product Appearance As advertised
Temple & Webster
Customer CareTemple & Webster

Thank you for your positive feedback, Kristine. It means a great deal to us that we have earned your trust and your confidence. Please don’t hesitate to reach out to us if ever a problem should arise.

Warm Regards,
Nikka

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Review collected in partnership with Temple & Webster

KayAin
KayAinPerth, WA
  • 2 reviews
  • Verified

Huge range and easy to use website

published

-So much range!- lots of filters to help find what you’re looking for
-Reasonable prices on most things
-Some unique products not found elsewhere
-Very good quality items
-Great customer service- resolved a recent issue very quickly
-Easy to contact

Product Quality
5/5
Shipping
4/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeYes
Product Appearance As advertised
Temple & Webster
Customer CareTemple & Webster
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Temple & Webster

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NicolasW
NicolasWNortheast, VIC
  • Verified

Great product, quick arrival.

published

Very accurate as per described on the internet, looks great when put together. And it was not over priced A+++, i would highly recommend this site to other people and friends.

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeYes
Temple & Webster
Customer CareTemple & Webster

Hi Nicolas, Thank you for your 5-star review. Your feedback will be passed onto our team. Looking forward to assisting you with your future orders. Warm regards, Louj

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Review collected in partnership with Temple & Webster

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Maryam A.
Maryam A.
  • 2 reviews

Perfect! Quality is amazing and prices affordable.

published

I was absolutely satisfied. It was so easy to assemble and the customer service was amazing. The quality of the products are so perfect. Already buying stuff from Temple & Webster again.

Product Quality
5/5
Shipping
4/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeYes
Product Appearance As advertised
Temple & Webster
Customer CareTemple & Webster
DENISE BUTLER
DENISE BUTLERNgunnawal 2913, ACT
  • 2 reviews

Great After-Sales Service

published

We purchased a decorative windmill for our garden in February and it arrived in good order and timely delivery. In early June a part became dislodged in windy conditions. We contacted the Service Department and although they no longer stock the item, they obtained a replacement part and posted promptly after verifying the correct item. We are amazed at such good service for a small $100+ item and the friendly service which we felt went above and beyond. It is rare to receive this kind of service for an online purchase. We can't speak highly enough of this company. Thank you sincerely Temple & Webster, Denise & Bill.

Product Quality
5/5
Shipping
4/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeYes
Product Appearance As advertised
Temple & Webster
Customer CareTemple & Webster
Andrew
AndrewPerth, WA
  • 3 reviews
  • Verified

Awesome & Unique Couches

published

We were looking for something different for our new couches. After not finding anything we liked at the usual suspects we found the Landon range in the digital fabric range. We were completely blown away & ordered the two & three seater immediately. Delivery was super fast & the couches did not disappoint. They are stunning & now take pride of place in our lounge room.

Product Quality
4/5
Shipping
4/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeYes
Product Appearance As advertised
Temple & Webster
Customer CareTemple & Webster
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Temple & Webster

Questions & Answers

Chris Sydney
Chris Sydneyasked

Curious as to why a delivery of 2 beds to NSW is approx $110 and to qld $562 . Doesn’t make sense . Nearly as much as the beds are worth !

4 answers
Jennifer
Jennifer

Some items are weight-based shipping fees and/or they are courier's rates and Temple & Webster probably have no control over the couriers rates.

Chris Sydney
Chris Sydney

Except that I can have it sent to NSW and then forward it myself to qld for about $100 so way less than temple and Webster. They’re a big company with cheaper rates I would’ve thought. Supposed to be online Australia wide and this essentially means qld exempt.

Temple & Webster
Customer CareTemple & Webster

Hi Chris,

Temple & Webster has a range of different delivery methods depending on the size, weight and fragility of each item. We ship via Australia Post, standard couriers and specialised courier services.

When you add the item/s into your shopping cart and then enter your postcode you will then be given the final price per item inclusive of shipping and GST.

As our items ship out from multiple warehouses and from different suppliers all around Australia this means different products will have an individual shipping cost if the item(s) in your cart are coming from different supplier warehouses.

Please know that the shipping costs are calculated by our delivery partners and Temple & Webster do not profit from these costs.

Warm regards,

Temple & Webster

Marie K.
Marie K.asked

Hi I have an order which i got a confirmation of shipment for including tracking numbers. When i click on the tracking number in the email it brings me to designer transport website however when i put in the tracking number there it says unknown reference number. Can you advise if i am using the right number or if there is another one i need to use in order to track the delivery.

Thanks
Maire

1 answer
Temple & Webster
Customer CareTemple & Webster

Hi Marie,

This is something we can look into for you. We have sent you a private message to confirm your order details. We will look forward to hearing back from you soon.

Warm regards,

Temple & Webster.

Jenn C
Jenn Casked

How long does it take to process a refund? My item is showing as delivered back to T&W 2 week ago. Jennie

2 answers
Tanja R.
Tanja R.

Hey, my refund came through as soon as they responded to my email.
Probably best to get in touch with their customer service, they're really nice and helpful.

Temple & Webster
Customer CareTemple & Webster

Hi Jennie, Thank you for reaching out to us. We have sent you a private message to confirm your order number so we can look into this further for you. We look forward to hearing from you. Warm Regards Temple & Webster

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Details

CategoryOnline Shops and Furniture Shops
Type of Furniture OfferedBedroom, Dining, Living, Mattresses, Office, Outdoor and Sofas
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