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Temple & Webster
Questions & Answers
How do I apply a store credit to a purchase I have been given no gift card number to apply when trying to pay for my new purchase
Hi Liz,
To use your store credit, all that you need to do is follow these steps when wanting to purchase from the site using your store credit:...
Read more 1) Log in to your account. 2) Add items to your basket. 3) Go to checkout. 4) Enter your address details. 5) In the Payment Screen you will see ""Use a gift card/promotion"" heading under this will be a box which you can tick to apply your credit. 6) This amount will be debited from your total to pay. 7) If there is credit remaining this will be in your account waiting for you for the next purchase." We hope this information has been helpful. Please reach out to our care team if you require any further assistance. T&W
I tried to purchase an entertainment unit online and was told unable to deliver to my postcode. Wondering why as I have purchased from you before??
Hi Keryn,
We are sorry to hear that you were unable to place the order on our website to deliver to your postcode area, may I ask that you reply to our message and confirm which entertainment unit yo...
Read moreu'd like to buy and your delivery address? We'll check to see if there's anything we can do for you.
I’ve been quoted over $700 to transport 2 sofas to my location. I’ve asked if I might pick them up myself but have been told this is not possible, that option is no longer available. And so, it seems that I will have to shop elsewhere. Do you have any improvements on this scenario?
Geoffrey Fakes
Hi Geoffrey,
Regarding the shipping costs you've been quoted, may I ask that you reply to our message and confirm which 2 sofas you'd like to buy and your delivery address? We'll check to see if there's anything we can do for you....
Read more Our shipping costs are calculated based on a number of factors including the size, weight, and the number of items in your order, where your items are shipping from (we ship from a network of warehouses all over Australia), and where your items are shipping to. Thanks for getting in touch, I look forward to hearing from you. Warm Regards Temple & WebsterGet an answer from our members and Temple & Webster representatives
Details
| Category | Online Shops and Furniture Shops |
|---|---|
| Type of Furniture Offered | Bedroom, Dining, Living, Mattresses, Office, Outdoor and Sofas |
Extra Information
Temple & Webster is a ProductReview.com.au Awards Winner for 2018
Contact info for Temple & Webster
Better than I thought it would be
A great nights sleep
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