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Temple & Webster
4.0 from 5,162 reviews · View Statistics
See the Best Furniture Shops in 2021 as rated by Australians on ProductReview.com.au.
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Reviews

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MelissaS
MelissaSSydney, NSW
  • Verified

Great blockout curtains

published

These curtains are great value for money. They blockout the western sun really well and have a nice texture. Received within 3 days of order.

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Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
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Review collected in partnership with Temple & Webster

Fiona
FionaSydney, NSW
  • 2 reviews
  • Verified

Suits my bedroom beautifully

published

Replaced a large back antique light fitting with this beautiful white rattan light fitting, changes the book of the room perfectly. Just love it! Good price and our electrician fitted it quickly and easily.

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Temple & Webster

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F4llon
F4llonGreater Melbourne (Inner), VIC

Dressing Bench is perfect

published

We purchased a dressing bench a few months back, and it arrived when it said it would in perfect condition. We are still happy with our purchase.

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Temple & Webster
Customer CareTemple & Webster

Hi F4llon, thank you for sharing your review. We are glad to know that we have made another customer's shopping experience great. Come and shop with us again and feel free to invite your family and friends. Warm regards, Temple & Webster

TanyaH
TanyaHSydney, NSW
  • Verified

Just what we were looking for

published

Trying to find a reasonably price ottoman for our family room presented us with a problem either everything looked the same or were very expensive. Temple and Webster had a wide range of options in a wide range of price points. I found the perfect piece - a style & colour I had not considered. It was delivered within a couple of days and my husband is incredibly happy with his TV watching foot rest. No assembly required.

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Product Quality
4/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Temple & Webster
Customer CareTemple & Webster

Hi Tanya, thank you for sharing your review. We are glad to know that we have made another customer's shopping experience great. Come and shop with us again and feel free to invite your family and friends. Warm regards, Temple & Webster

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Review collected in partnership with Temple & Webster

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  • Verified

Best kitchen trolley.

published

Easy purchase with delivery in under a week. Very satisfied with assembly and hands down the best kitchen trolley on the market.

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Temple & Webster
Customer CareTemple & Webster

Thank you Kevin for sharing your review. Your love and support means a lot to us. Warm regards, Temple & Webster

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Review collected in partnership with Temple & Webster

JoanR
JoanRSydney, NSW
  • Verified

It was love at first sight, & when the rug arrived, I immediately went on line & ordered a second one.

published

I have always found it easy to navigate your online store, and the product range covers all tastes.
I adore my latest purchase of 2 rugs and the quality is fine.
There was no assembly involved with this purchase.

Product Quality
4/5
Shipping
4/5
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Temple & Webster
Customer CareTemple & Webster

Hi Joan, thank you for sharing your review. We are glad to know that we have made another customer's shopping experience great. Come and shop with us again and feel free to invite your family and friends. Warm regards, Temple & Webster

Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Temple & Webster

The reviewer stated that an incentive was offered for this review

Rachelle B
Rachelle BSydney, NSW
  • 2 reviews
  • 2 likes

Product okay delivery disgusting dont waste your money

published

Keen to sign you up for an order then leave it to you to deal with their independent courier company, supposedly in stock items arrive after 5 weeks, no interest or concern they just tell you to contact the courier as they could be bothered to do it its your job. If you buy from these muppets after this you may as well go and burn your money in the corner.

Product Quality
3/5
Shipping
1/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
JulieC
JulieCGreater Melbourne (Inner), VIC
  • Verified

Absolutely perfect, exactly what I wanted.

published

I’ve bought a few products now from you and have been pleased with every purchase. So easy to deal with and the quality has been perfect.

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Temple & Webster
Customer CareTemple & Webster

Thank you for your 5-star review, Julie. It means a great deal to us that we have earned your trust and your confidence. We are looking forward to your next shopping with us. Warm regards, Temple & Webster

Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Temple & Webster

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Kate S.
Kate S.Sydney, NSW
  • Verified

Lovely chairs

published

the website is very easy to navigate and the product range is excellent. Extremely satisfied with all my purchases from Temple and Webster so far. My only gripe is having a delivery charge added at the end.

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Temple & Webster
Customer CareTemple & Webster

Hi Kate, thank you for sharing your review. We are glad to know that we have made another customer's shopping experience great. Come and shop with us again and feel free to invite your family and friends. Warm regards, Temple & Webster

Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Temple & Webster

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  • Verified

Absolutely perfect bench looks gorgeous

published

Purchased online so easy, service and delivery so quick, assembly easy, very comfortable bench looks brilliant we are so happy.

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Temple & Webster
Customer CareTemple & Webster

Thank you for your 5-star review, KCB. It means a great deal to us that we have earned your trust and your confidence. We are looking forward to your next shopping with us. Warm regards, Temple & Webster

Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Temple & Webster

Vanessa
VanessaSydney, NSW
  • 3 reviews

Great looking shelves for an affordable price.

published

App was easy to navigate and find the product I wanted to buy. There were many different types of shelving units of varying prices to choose from. I wanted something white, simple, looks good and is functional for storing multiple items. The product was of a good quality for an affordable price, it is sturdy and doesn’t look cheap. Product was delivered in great condition and with no faults. Shelving unit was very easy and quick to assemble, no screw drivers required. Overall I am very happy with this product and would buy it again.

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Temple & Webster
Customer CareTemple & Webster

Hi Vanessa, thank you for sharing your review. We are glad to know that we have made another customer's shopping experience great. Come and shop with us again and feel free to invite your family and friends. Warm regards, Temple & Webster

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SaaraF
SaaraFSydney, NSW
  • Verified

Placemats to Die for

published

Received my red placemats and have found them to be very useful and beautiful. The placements are used daily and they are so easy to clean and look after.

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Temple & Webster
Customer CareTemple & Webster

Thank you Saara for sharing your review. Your love and support means a lot to us. Warm regards, Temple & Webster

Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Temple & Webster

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Nichola
NicholaSouth East Queensland, QLD

Not a happy customer. Crap quality

published

Crap furniture, takes 3 months to arrive, then lasts literally 5 months. Pictures are of the broken crappy bed frame that literally lasted 5 months, and totally snapped in the middle. Interestingly what’s inside just looks like pressed paper, not going to hold a king size mattress. Other pics are of the damaged items that were dumped on our doorstep by allied express and the state of the box it arrived in with water damage to the chest of drawers.

Granted temple and Webster refunded the items however the bed frame is the crappest quality and after it snapping we just couldn’t not leave the review.

Not happy and beware of purchasing cheap quality

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Product Quality
1/5
Shipping
1/5
Incentivised Review No
Product Appearance As advertised
Temple & Webster
Customer CareTemple & Webster
  • Verified

Compact and serviceable

published

We had a few choices from the site for the area we wanted to fill. We are extremely pleased with this unit

Product Quality
5/5
Shipping
4/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Temple & Webster

ShariR
ShariRSydney, NSW
  • Verified

Stylish Rug

published

I really love my new rug and spent a long time online looking. Temple & Webster have a Great range of rug styles, sizes & colours. Purchased & received in the same week - great service.

Product Quality
5/5
Shipping
5/5
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Temple & Webster
Customer CareTemple & Webster

Thank you for your 5-star review, Shari. It means a great deal to us that we have earned your trust and your confidence. We are looking forward to your next shopping with us. Warm regards, Temple & Webster

Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Temple & Webster

The reviewer stated that an incentive was offered for this review

Page 1 of 10

Questions & Answers

MINI
MINIasked

Non-receipt of order. My order (2191518145) was confirmed by you via email on 2 September. To date, the package has not been received, It appears that the carrier is COURIERSPLEASE and although I have contacted them twice and received two different "Support Ticket No.s", there has been no contact from them. Are you able to follow this matter up for me as a matter of urgency? Thanks in anticipation!

No answers
Carol H.
Carol H.asked

Where can I find details of your Terms and Conditions regarding Afterpay.

1 answer
Temple & Webster
Customer CareTemple & Webster

Hi Carol, thanks for reaching out. Please find our Terms & Conditions regarding AfterPay through this link: https://www.templeandwebster.com.au/Afterpay-C1955636.html
If you have any further questions, please do not hesitate to reach out. Warm regards, Temple & Webster

Di F
Di Fasked

I ordered a bed and whilst the delivery came promptly, I received 3 boxes of the same item and missing the two boxes to make up the rest of the bed. Got onto the live chat to arrange pick up of wrong items and delivery of missing ones but have not heard anything since, which was 5 days ago. How do I get things moving as I’m tripping over these large items and we are desperate for the rest of the bed?

2 answers
Temple & Webster
Customer CareTemple & Webster

Hi Di, we are sorry to hear your order issue, this is very disappointing, we can understand where you're coming from. We have messaged you privately asking for your order number and email address so we can investigate what has occurred. We hope to hear from you soon so we can look into it for you. Warm regards, Temple Webster

Di F
Di F

Sent info as requested but still waiting for a reply… come on guys, you could get the order packed a day after I ordered it but can’t get the replacement boxes organised??

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Details

CategoryOnline Shops and Furniture Shops
Type of Furniture OfferedBedroom, Dining, Living, Mattresses, Office, Outdoor and Sofas
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