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Temple & Webster

Temple & Webster (page 2 of 10)

4.0 from 5,197 reviews · View Statistics
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OBkenobi
OBkenobiSydney, NSW
  • 3 reviews

Disapointed in this online store, looks great but slow delivery

published
Shipping
1/5
Incentivised Review No
Temple & Webster
Customer CareTemple & Webster
Sumeyra
SumeyraGreater Melbourne (Inner), VIC
  • 2 reviews
  • Verified

Comfortable

published

Very comfortable I will recommend this bed!
Youll feel like your on clouds. excellent bed
Reasonable price for a bed like this

Shipping
5/5
Incentivised Review No
Temple & Webster
Customer CareTemple & Webster

Hi Sumeyra, thank you for sharing your review. We are delighted to hear you are pleased with the bed you purchased. Come and shop with us again and feel free to invite your family and friends. Warm regards, Temple & Webster

Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Temple & Webster

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0.0
(1,234)
  • Verified

Very pleased with my purchase

published

It was easy to navigate the store to find what I wanted and am extremely satisfied with the product I purchased.
I enjoy browsing through the Temple & Webster store

Incentivised Review No
Temple & Webster
Customer CareTemple & Webster

Hi FrancesG, thank you for sharing your review. We are glad to know that we have made another customer's shopping experience great. Come and shop with us again and feel free to invite your family and friends. Warm regards, Temple & Webster

Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Temple & Webster

EMI
EMIGreater Melbourne (Outer), VIC

Incredibly disappointed

published
Incentivised Review No
Temple & Webster
Customer CareTemple & Webster
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Susannah
SusannahSydney, NSW

The worst

published

Honestly, don’t bother. Have waited 6 weeks for my furniture, including an extended period of time where the courier lost our order. Their customer service is basically copy and paste responses designed to string you along and buy themselves time (essentially sending you insane in the process!). My furniture is no closer in getting to me than it was 6 weeks ago, order in excess of $1600.

Incentivised Review No
Temple & Webster
Customer CareTemple & Webster

Hi Susannah, we are very sorry to hear about your experience. Delayed delivery is truly disappointing. We have messaged you privately and we hope to hear from you soon so we can look into it for you. Warm regards, Temple & Webster.

  • Verified

Simple but elegant

published

The item was perfect, light but great quality and also reasonable price. The online customer service was super and great communication.

Temple & Webster
Customer CareTemple & Webster

Thank you for your 5-star review, JunainaJ. It means a great deal to us that we have earned your trust and your confidence. We are looking forward to your next shopping with us. Warm regards, Temple & Webster

Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Temple & Webster

The reviewer stated that an incentive was offered for this review

Issue resolved.

published
Product Quality
5/5
Shipping
5/5
Temple & Webster
Customer CareTemple & Webster
Ricky D
Ricky DSydney, NSW
  • 21 reviews
  • 26 likes
  • Verified

Gone downhill since my last review but that’s down to their choice of courier.

published
Product Quality
3/5
Shipping
1/5
Temple & Webster
Customer CareTemple & Webster
Ricky D
Ricky D
Temple & Webster
Customer CareTemple & Webster

Hi Ricky D, we are glad to hear you were happy with the resolution provided by the consultant. Your feedback is incredibly important to us and we hope to see you back shopping with us in the near future. Warm regards, Temple & Webster

Other Furniture Shops

 
 

0.0
(1,234)
Purva G.
Purva G.Greater Melbourne (Inner), VIC

Missing Item and no help at all

published

I recieved a missing item (filling cabinet ) for the desk i ordered. The missing item was never delivered , and no one was able to help me . Customer service is absolute rubbish. I regret trying temple and webster and would never recommend them to anyone .

Product Quality
1/5
Shipping
1/5
Temple & Webster
Customer CareTemple & Webster

Hi Purva, I am sorry to hear about your disappointing experience, I am here to help you. I have sent you a private message so I can investigate what has occurred and I will see what I can do. I hope to hear from you soon. Warm regards, Darren.

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Mikie1965
Mikie1965Greater Melbourne (Inner), VIC
  • 22 reviews
  • 26 likes

No Customer Service

published

Ordered 3 weeks ago.
No follow up email.
I have chased my order 4 times to no avail. I get the usual we will follow this up blah blah blah over Chat. No one answers their phone.

Shipping
1/5
Incentivised Review No
Temple & Webster
Customer CareTemple & Webster

Great Side Table

published

Well made , perfect for beside a couch , looks great and takes up very little space . Comes on different colours to suit all decor .
Highly recommended.

Product Quality
5/5
Shipping
5/5
Temple & Webster
Customer CareTemple & Webster

Thank you Robyn for sharing your review. We appreciate your wonderful feedback and we are happy to hear you are pleased with your new side table purchase. Your love and support mean a lot to us. Warm regards, Temple & Webster

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0.0
(1,234)
  • Verified

This lamp fits so well into our living room, matching other rattan items.

published

Very happy with the lamp - fits our room perfectly. Thankyou for a trouble free service and delivery. We have ordered other items from Temple and Webster and find the service very prompt and well organised. we couldn't be happier.

Incentivised Review No
Temple & Webster
Customer CareTemple & Webster
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Temple & Webster

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Robert H
Robert HGreater Melbourne (Metropolitan), VIC
  • 2 reviews
  • 3 likes

no delivery of goods , and dispute with customer service and shipping compay allied express

published

i placed on order on the 9th for a record player needle , order stated will be delivered by 13th ,
on 13 obtained customer service chat was told it was picked and on its way , on the 16 obtained customer service chat was told it was picked and with the allied express , after 36min i rang allied express with the tracking number and was told it has not been picked , . i will wait 1 week for delivery then i will dispute purchase with the bank trough lack of delivery . please be warned this company has some problems . i will not deal with them again not matter what the deal is . Robert

Shipping
1/5
Incentivised Review No
Temple & Webster
Customer CareTemple & Webster
MelissaS
MelissaSSydney, NSW
  • Verified

Great blockout curtains

published

These curtains are great value for money. They blockout the western sun really well and have a nice texture. Received within 3 days of order.

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Product Quality
5/5
Shipping
5/5
Temple & Webster
Customer CareTemple & Webster

Hi Melissa, thank you for sharing your review. We are glad to hear you are happy with your latest purchase. Come and shop with us again and feel free to invite your family and friends. Warm regards, Temple & Webster

Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Temple & Webster

Fiona
FionaSydney, NSW
  • 2 reviews
  • 1 like
  • Verified

Suits my bedroom beautifully

published

Replaced a large black antique light fitting with this beautiful white rattan light fitting, changes the look of my room perfectly. Just love it! Good price and our electrician fitted it quickly and easily.

Product Quality
5/5
Shipping
5/5
Temple & Webster
Customer CareTemple & Webster

Hi Fiona, thank you for sharing your review. We are glad to know that we have made another customer's shopping experience great. Come and shop with us again and feel free to invite your family and friends. Warm regards, Temple & Webster

Fiona
Fiona

Thank you, I plan to shop again, so many great things to buy!

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Review collected in partnership with Temple & Webster

CMW
CMW
  • 2 reviews
  • 4 likes

Disappointing customer service

published
Product Quality
1/5
Shipping
3/5
Temple & Webster
Customer CareTemple & Webster
F4llon
F4llonGreater Melbourne (Inner), VIC

Dressing Bench is perfect

published

We purchased a dressing bench a few months back, and it arrived when it said it would in perfect condition. We are still happy with our purchase.

Product Quality
5/5
Shipping
5/5
Temple & Webster
Customer CareTemple & Webster

Hi F4llon, thank you for sharing your review. We are glad to know that we have made another customer's shopping experience great. Come and shop with us again and feel free to invite your family and friends. Warm regards, Temple & Webster

TanyaH
TanyaHSydney, NSW
  • Verified

Just what we were looking for

published

Trying to find a reasonably price ottoman for our family room presented us with a problem either everything looked the same or were very expensive. Temple and Webster had a wide range of options in a wide range of price points. I found the perfect piece - a style & colour I had not considered. It was delivered within a couple of days and my husband is incredibly happy with his TV watching foot rest. No assembly required.

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Product Quality
4/5
Shipping
5/5
Temple & Webster
Customer CareTemple & Webster

Hi Tanya, thank you for sharing your review. We are glad to know that we have made another customer's shopping experience great. Come and shop with us again and feel free to invite your family and friends. Warm regards, Temple & Webster

Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Temple & Webster

  • Verified

Best kitchen trolley.

published

Easy purchase with delivery in under a week. Very satisfied with assembly and hands down the best kitchen trolley on the market.

Product Quality
5/5
Shipping
5/5
Temple & Webster
Customer CareTemple & Webster

Thank you Kevin for sharing your review. Your love and support means a lot to us. Warm regards, Temple & Webster

Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Temple & Webster

Such a great experience!

published

I ordered several products from Temple and Webster, very reasonable priced and they all arrived within a couple of days. Impressive during a pandemic!
The products were all as displayed and fantastic!

Product Quality
5/5
Shipping
5/5
Temple & Webster
Customer CareTemple & Webster

Perfect chairs

published

Very easy to order and exactly what was described and I expected. Easy to assemble . Very satisfied with every aspect of my purchase

Product Quality
5/5
Shipping
5/5
Temple & Webster
Customer CareTemple & Webster

Thank you for your 5-star review, Craig. It means a great deal to us that we have earned your trust and your confidence. We are looking forward to your next shopping with us. Warm regards, Temple & Webster

JoanR
JoanRSydney, NSW
  • Verified

It was love at first sight, & when the rug arrived, I immediately went on line & ordered a second one.

published

I have always found it easy to navigate your online store, and the product range covers all tastes.
I adore my latest purchase of 2 rugs and the quality is fine.
There was no assembly involved with this purchase.

Product Quality
4/5
Shipping
4/5
Temple & Webster
Customer CareTemple & Webster

Hi Joan, thank you for sharing your review. We are glad to know that we have made another customer's shopping experience great. Come and shop with us again and feel free to invite your family and friends. Warm regards, Temple & Webster

Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Temple & Webster

The reviewer stated that an incentive was offered for this review

Rachelle B
Rachelle BSydney, NSW
  • 2 reviews
  • 5 likes

Product okay delivery disgusting dont waste your money

published

Keen to sign you up for an order then leave it to you to deal with their independent courier company, supposedly in stock items arrive after 5 weeks, no interest or concern they just tell you to contact the courier as they could be bothered to do it its your job. If you buy from these muppets after this you may as well go and burn your money in the corner.

Product Quality
3/5
Shipping
1/5
Temple & Webster
Customer CareTemple & Webster

Hi Rachelle, we are very sorry to hear about your experience. Delayed delivery is truly disappointing. We have messaged you privately and we hope to hear from you soon so we can look into it for you. Warm regards, Temple & Webster.

JulieC
JulieCGreater Melbourne (Inner), VIC
  • Verified

Absolutely perfect, exactly what I wanted.

published

I’ve bought a few products now from you and have been pleased with every purchase. So easy to deal with and the quality has been perfect.

Product Quality
5/5
Shipping
5/5
Temple & Webster
Customer CareTemple & Webster

Thank you for your 5-star review, Julie. It means a great deal to us that we have earned your trust and your confidence. We are looking forward to your next shopping with us. Warm regards, Temple & Webster

Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Temple & Webster

Allara L
Allara LAU
  • 4 reviews
  • 6 likes

Where is my delivery? I’m sick of excuses !

published

1/3 items I ordered arrived on time and is a great product I have no complaints about that. However I’m still waiting on my dining table and chairs which has been sitting at a ICumulus depot for over a week ! I ordered on the 22nd of August! The communication with you guys has been nothing but a headache ! ICumulus doesn’t even have a phone number to contact so that’s also frustrating ! I just want what I paid for without the mess around?!

Incentivised Review No
Temple & Webster
Customer CareTemple & Webster
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