When you state ships in 7-14 days, expect delivery in 7-14 days. Taking 14 days to actually get the item into the post is very poor customer service, and post took 9 days to get the item to us (and paid for postage too). It would have been quicker to order it from anywhere else in the world. Would not order anything from you in the future.

Good people to do business with and live up to their deadlines.Pricing also very competitive.Yet to use product but previous reviews seem positive.All people want is good value for their money so the proof will be in the pudding as the saying goes.

Appalling experience. Order took 2 weeks to arrive. Stretcher bed (which I'd planned to use on a weekend camping trip) then turned out to be faulty. Customer service guy then tried to fob me off to the product manufacturer for warranty claim. Not sure why I should ever consider buying from tent world again.

Very fast and well packaged items from large chairs and tables to small boxes and bags all at a great price. Very unfortunate that even though we bought almost three hundred dollars in gear we still had to pay for postage because we were outside a major city especially when free postage for major cities starts at only $100.

Despite having been helpful when choosing a tent, afterwards, when issues arose, I was completely ignored. Definitely a bad experience. Would not recommend

Very happy with service to make it perfect .do not put me on your mailig list.if i need your products in the future i will contact you thanks

waiting till they arrive so it goes back the way it came out ,no further until this happens so no further comment

And thank you to Toll, for a wonderful delivery. I bought a gazebo for my market sales, easy and strong, I love it ..

The first engel fridge I ordered had a few manufacturing faults, tent world replaced the item with out any hassle

Product was suitable to the job required and was easily attached to the gas cyclinder.Was more than satisfactory so I could use my Buddy heater outside in BBQ area.

Absolutely perfect for our camping needs. We always prefer unpowered campsites.
It will get plenty of use under our patio too!

We have spent thousands with this store. We bought more gear last long weekend and had a faulty light set straight out of the box. Not only did we have a faulty item for the whole weekend, but they refused a refund on the item, even after they tested it faulty themselves. Won't shop there again.

Great communication. Set one up n was pretty basic. Easier once done more than a few times. Great staff. Happy with them

Happy with the way these guys handled the order and the response to the orders delivery date. Product was as described

We purchased the tent over the phone by discussing with a staff member. However, the wrong tent was sent twice before we got the correct one. We have just used the tent for the first time and found it perfect for our use.

Have had 2 transactions, first was excellent, great prices, dispatched same day, delivered in about 3 days to Sydney. Second took 3-4 days just to pick, dispatched after i called on day 4 to check progress. Promptly delivered a few days later. On balance i think they are very good.

Ordered sleeping bags & camping dish drainer. The price was excellent & website was easy to navigate for purchasing. The sleeping bags came within 3 days without issues.

Great product works perfectly and great deal, can't even buy the fridge by itself in store for the price I paid for the fridge cover and wireless display.
Postage was fast and free, only issue I have is that the delivery driver had instruction to leave item instead of taking back to the depot if no one answered the door. Lucky I was home.
Other than that I'm happy with the package deal and service from tent world.
Thanks again

This hat was the best product it cover your from cold and hot. The material of the hat also very light and easy for me to carry whare ever I go. Thank the people how interduce me to this hat.

Initial product needed to be replaced. The process was very quick and the replacement arrived in a timely manner. Haven't used it yet but we have had it set up and folded away without any problems at all