mostly good except for one staff member
mostly i find them good but their is one passive aggressive rude lady there i always seem to get her when i call just had to calm myself down after i finished the call with her
Over the counter and need to point out customer service needs adjusting, please tell staff not to slam the medication and rush customer out of store by asking is that all, I'm reluctant to return - young lady who served was nit interested in serving me - very rude
Night staff not professional
Lately going down hill. Staff is more interested in interrogation than customer service. so sad to see this but thAnks for the 6years of your service
Terry White Chemist Winston Hills
[Name removed] the Pharmasist is a nightmare to deal with. She is hard to deal with and seems to take enjoyment making it difficult getting scripts filled. She does not have good customer service skills and makes you feel worse each time you have to get important scripts filled.
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This is a good sized pharmacy which also stocks perfumes, chocolates, and a lot of other items. They are usually very big in size and have a great range of products. They have also started their weight loss program, so usually that will be somewhere nearby too. My only problem with them is that I dont know if they exist or have changed to Amcal or Pulse.
This is a great pharmacy to shop in. I have also found that they usually have a medical centre (dr.'s offices) in the pharmacy or very nearby. Then, its very useful if you visit the doctor and ...
Questions & Answers
how do I cancel my old card and add a new rewards card to join with qantas points
Only the staff can do that for you in their database, after all they are the issuer of the card and they are the ones that keep your card details in the system for when you make your purchases, sounds like your Terry white is just as bad as mine, I am still waiting 3 months later for my bonus 400 points which I they seem to not want to give me.
You have helped me I didn't know they had a rewards card.... so thanks for asking that question
Do you sell cod oil
hi just wondering who do I report a chemist in local area about having to wait for medication and learly closing times when people need medicines I had to travel to another town 3 hours away to get it very poor customer service ladies standing around not wanting to serve people pharmist was so rude please this chemist needs help
If the chemist is not respecting your medical needs you may be able to complain to the Pharmacy Board of Australia (in writing), but if the chemist and his assistants are just rude and it is poor customer service then you should firstly complain directly to the chemist, and if you do not get satisfaction then you could go to the WA Department for WA Consumer Protection or as a last resort the ACCC.
thank u for your reply, I will look into this matter further,. still carnt understand why the chemist closes so early on weekends when people are wanting medications. I and a few other people have had to travel 3 hours to the next town which is open from 9am to 8pm 7 days. the staff are so friendly, and the store has so much better and cheaper stock. carnt understand how the same terry white chemist can be so different in prices,next time I will travel to that town for better service thank u,
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