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The Athlete's Foot

The Athlete's Foot

2.4 from 194 reviews · View Statistics
See the Best Footwear Shops & Brands in 2022 as rated by Australians on ProductReview.com.au.
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Reviews

3.1
27 reviews
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VERY BAD!!!!!!!Selling me stinky shoes and blaming the supplier!!!!!!

published
Product Quality
4/5
Customer Service
4/5
Incentivised Review No
Return Claim MadeNo
Store LocationSylvia Park
Sizing True to size
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Rach
RachHunter Region, NSW
  • 2 reviews

Non returns

published

Paid nearly $400 for a pair of Hoku runners just to be told no returns if theyre uncomfortable, when I questioned this policy I was told I was being rude!
The shoes are a talky great thanks but I will be getting the next pair elsewhere for being made to feel like crap by your store employee at Greenhills Shopping centre East Maitland ..

Product Quality
5/5
Customer Service
1/5
Incentivised Review No
Return Claim MadeNo
Store LocationGreen Hills
Sizing True to size
Product Appearance As advertised
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Matt
MattGreater Melbourne (Metropolitan), VIC
  • 7 reviews
  • Verified

Great Service and Quick Delivery

published
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Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationOnline (Packed by Chadstone)
Sizing True to size
Product Appearance As advertised
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Tammy P.
Tammy P.
  • 2 reviews

Wonderful customer service provided by Hamish at Warriewood store.

published

I Always get what I need. Being aged I always get great advice and service with patience for elderly. My last two visits the staff were very professional and caring. The manager in CHATSWOOD was very confident and knowledgeable, Hamish in Warriewood went the extra mile for me also with good caring skills.

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationWarriewood/Chatswood
Sizing True to size
Product Appearance As advertised
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Tezmo
TezmoMetropolitan Adelaide, SA
  • 3 reviews

Best shoes and service ever: Gel Kayano 28 Asics

published

I went to the Elizabeth store on 22/04/22 to find some shoes that wouldn't cause two of my toenails to discolour. I was served by Aiden T who had to detach himself from his female sales companion who seemed more intent on talking to him than letting him deal with a customer (me). Aiden was very professional and assessed my feet using their technology and explained the results to me. He made some suggestions to me and I tried on two different brands. The Asics were the best fit for me so I purchased them for $269.99. I have exercised in them twice daily since purchasing them and have never been happier with a shoe purchasing experience or the product I purchased.

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationElizabeth SA
Sizing True to size
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Aman S.
Aman S.
  • 8 reviews

Best service ever!!!!

published

The best service ever from Chase, busy time of the day, Chase was on his own helping customers in the best way anybody could do, no stress and polite, professional young man.
After a shocking service at Rebel sport this experience was the best. If any body needs shoes go to Athlete foot foot Carrousel ask for Chase.

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationAthlete foot Carousel
Sizing True to size
Product Appearance As advertised
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Brigita B.
Brigita B.Southwest, VIC
  • 2 reviews

on line customer service

published
Product Quality
3/5
Customer Service
1/5
Incentivised Review No
Return Claim MadeNo
Store LocationMarket Square Geelong
Sizing True to size
Product Appearance Not as advertised
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Piper
PiperMetropolitan Adelaide, SA

Worst shoes ever bought

published

Went to athletes foot because I have flat feet but do a lot of exercise. I expected them to find a shoe which would be right for me because they advertise themselves as “the best” . Shoes I bought are too big and uncomfortable and cost me $260. Very very disappointed. Will never return to this store and would not recommend them to anyone.

Product Quality
1/5
Customer Service
1/5
Incentivised Review No
Return Claim MadeNo
Store LocationBurnside
Sizing Very large
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Benjamin S
Benjamin SSydney, NSW
  • 5 reviews
  • 2 likes

Hoka One One terrible

published

The shoes were recommended by staff at the Rouse Hill store. They were super soft and made every other shoe feel very firm and hard soled in comparison. Shoes like Asics/Brooks that I would normally purchase felt primitive and hard when tried on in comparison in the store. After wearing them for several different occasions over several days I have realised they are absolutely dangerous and terrible to walk in. They cause you to bounce around and lose footing on any kind of surface. They feel like trudging through soft beach sand and use up all your energy just to walk in the damn things. Dont buy this rubbish.

Product Quality
1/5
Customer Service
1/5
Incentivised Review No
Return Claim MadeNo
Store LocationRouse Hill
Sizing True to size
Product Appearance As advertised
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Sue
SueGreater Melbourne (Metropolitan), VIC
  • 7 reviews
  • 9 likes

Good service

published

Last review I said the sales staff were dreadful, at Camberwell athletes foot. Today it couldn’t have been more different, we had a young man called Lachlan, he was knowledgeable, honest, helpful and we left with a great pair of runners. Thanks Lachlan, you’ve restored my faith in Athletes foot!

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationCamberwell
Sizing True to size
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Ewa
EwaSydney, NSW
  • 9 reviews

All good!

published

I ordered my running shoes and got them two days later which is almost a miracle nowadays. Shoes are perfect, no complaints!

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
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APJ
APJSydney, NSW
  • Verified

Customer Service non existent

published
Product Quality
4/5
Customer Service
1/5
Incentivised Review No
Return Claim MadeNo
Store Locationonline
Sizing True to size
Product Appearance As advertised
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Truman York
Truman YorkHobart, TAS
  • 11 reviews
  • 5 likes
  • Verified

Good pensioner service!

published
Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationHobart Tas
Sizing True to size
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Saddened
SaddenedRichmond-Tweed, NSW

Completely unsatisfied with service I got.

published

Came on here to voice my complaint but when I saw how many unhappy customers I realized it was a of time.

Product Quality
1/5
Customer Service
1/5
Incentivised Review No
Return Claim MadeNo
Store LocationLismore
Sizing True to size
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Andrea Willsher
Andrea WillsherSouth East Queensland, QLD

Fabulous customer service

published

Hi, just wanted to give a bug shout out to Raj from North lakes store.. he was extremely friendly, very knowledgeable and nothing was too much trouble.. incredibly helpful..and all done with a smile.. great work and good to see.. many thanks Andrea Willsher

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationNorth lakes
Sizing True to size
Product Appearance As advertised
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Questions & Answers

Greg B.
Greg B.asked

Are they expensive

1 answer
Tezmo
Tezmo

They cover all price points from $50 to 350 a pair

ixtlan
ixtlanasked

What warranty is there on shoes purchased from athletes foot. Mesh fabric above big toe has failed twice...wearing socks and no gnarly toe nail.....fabric is not fit for purpose. First shoe in less than 1 year second shoe less than 6 months. Both purchased in store at lismore nsw.

No answers
kathy
kathyasked

Hi my name Kathy I buy Ascent Avara Womens blank shoes all the time can you tell me why I never get a discount or the shoes are never on sale

No answers
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