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The Athlete's Foot

The Athlete's Foot

2.4 from 194 reviews · View Statistics
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Reviews

3.2
26 reviews
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VERY BAD!!!!!!!Selling me stinky shoes and blaming the supplier!!!!!!

published
Product Quality
4/5
Customer Service
4/5
Incentivised Review No
Return Claim MadeNo
Store LocationSylvia Park
Sizing True to size
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Rach
RachHunter Region, NSW
  • 2 reviews

Non returns

published

Paid nearly $400 for a pair of Hoku runners just to be told no returns if theyre uncomfortable, when I questioned this policy I was told I was being rude!
The shoes are a talky great thanks but I will be getting the next pair elsewhere for being made to feel like crap by your store employee at Greenhills Shopping centre East Maitland ..

Product Quality
5/5
Customer Service
1/5
Incentivised Review No
Return Claim MadeNo
Store LocationGreen Hills
Sizing True to size
Product Appearance As advertised
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Brigita B.
Brigita B.Southwest, VIC
  • 2 reviews

on line customer service

published
Product Quality
3/5
Customer Service
1/5
Incentivised Review No
Return Claim MadeNo
Store LocationMarket Square Geelong
Sizing True to size
Product Appearance Not as advertised
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Benjamin S
Benjamin SSydney, NSW
  • 5 reviews
  • 2 likes

Hoka One One terrible

published

The shoes were recommended by staff at the Rouse Hill store. They were super soft and made every other shoe feel very firm and hard soled in comparison. Shoes like Asics/Brooks that I would normally purchase felt primitive and hard when tried on in comparison in the store. After wearing them for several different occasions over several days I have realised they are absolutely dangerous and terrible to walk in. They cause you to bounce around and lose footing on any kind of surface. They feel like trudging through soft beach sand and use up all your energy just to walk in the damn things. Dont buy this rubbish.

Product Quality
1/5
Customer Service
1/5
Incentivised Review No
Return Claim MadeNo
Store LocationRouse Hill
Sizing True to size
Product Appearance As advertised
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APJ
APJSydney, NSW
  • Verified

Customer Service non existent

published
Product Quality
4/5
Customer Service
1/5
Incentivised Review No
Return Claim MadeNo
Store Locationonline
Sizing True to size
Product Appearance As advertised
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Saddened
SaddenedRichmond-Tweed, NSW

Completely unsatisfied with service I got.

published

Came on here to voice my complaint but when I saw how many unhappy customers I realized it was a of time.

Product Quality
1/5
Customer Service
1/5
Incentivised Review No
Return Claim MadeNo
Store LocationLismore
Sizing True to size
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KPR
KPRGreater Melbourne (Inner), VIC

OVERCHARGHED AND NO REFUND?

published
Product Quality
5/5
Customer Service
1/5
Incentivised Review No
Return Claim MadeNo
Store LocationDONCASTER
Sizing True to size
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Not a thief
Not a thief
  • 4 reviews
  • 8 likes

Got sold dodgy shoes that ripped

published

I paid $220 for dedicated trail running shoes that tore the first time I wore them. Athlethe's Foot can get away with not refunding me by saying that it's because of misuse. How is using a trail running shoe on a trail misusing them? Would never buy anything from any of their stores ever again. Have lodged a complaint with Fair Trading (Qld). I should never have bought shoes like this from someone who obviously isn't a runner.

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Product Quality
1/5
Customer Service
1/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
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Mark
Mark
  • 3 reviews
  • 3 likes

Very bad customer service by the store manager in parramatta store don’t even deserve one star

published

I ordered a shoes from Paraamatta store a week after I received a phone call from the manager ready for pick up I went to pick shoes was damage wasn’t check before calling customer then the manager promised me will order new one from supplier but I have to wait another week again no one called me I called a week after I was told the shoes arrived went to pick up DAMAGE shoes AGAIN wasn’t checked AGAIN waste it my time going to the shop tow times manager said not its fault don’t care?
I paid full price $169 for DAMAGE SHOES
Called head office spoke to Sophie said they franchise and she didn’t care
or do any thing about it I will never purchase any thing from them again

Product Quality
2/5
Customer Service
1/5
Incentivised Review No
Return Claim MadeNo
Store LocationParramatta
Sizing Slightly large
Product Appearance Not as advertised
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john smith
john smithGreater Melbourne (Inner), VIC
  • 5 reviews
  • 137 likes

Cheap made runners

published

the runners i bought fell apart after 2 days the soles fell off & the stitching came undone. Staff did not care no after sales service refused to refund only wanted to give me an exchange

Product Quality
1/5
Customer Service
1/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
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Questions & Answers

Greg B.
Greg B.asked

Are they expensive

1 answer
Tezmo
Tezmo

They cover all price points from $50 to 350 a pair

ixtlan
ixtlanasked

What warranty is there on shoes purchased from athletes foot. Mesh fabric above big toe has failed twice...wearing socks and no gnarly toe nail.....fabric is not fit for purpose. First shoe in less than 1 year second shoe less than 6 months. Both purchased in store at lismore nsw.

No answers
kathy
kathyasked

Hi my name Kathy I buy Ascent Avara Womens blank shoes all the time can you tell me why I never get a discount or the shoes are never on sale

No answers
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