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The Athlete's Foot

The Athlete's Foot

2.4 from 194 reviews · View Statistics
See the Best Footwear Shops & Brands in 2022 as rated by Australians on ProductReview.com.au.
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Reviews

3.3
23 reviews
5
(13)
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Customer service

published

Good customer service is hard to find these days, especially with more and more stores moving toward self service but Sophie from the Garden City WA store has guaranteed a repeat customer from her quality service this weekend. Thank you for caring about the customers and our needs, Sophie, you made our shopping experience an excellent one.

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Store LocationBooragoon WA
Sizing True to size
Product Appearance As advertised
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Matt
MattGreater Melbourne (Metropolitan), VIC
  • 7 reviews
  • Verified

Great Service and Quick Delivery

published
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Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationOnline (Packed by Chadstone)
Sizing True to size
Product Appearance As advertised
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Tammy P.
Tammy P.
  • 2 reviews

Wonderful customer service provided by Hamish at Warriewood store.

published

I Always get what I need. Being aged I always get great advice and service with patience for elderly. My last two visits the staff were very professional and caring. The manager in CHATSWOOD was very confident and knowledgeable, Hamish in Warriewood went the extra mile for me also with good caring skills.

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationWarriewood/Chatswood
Sizing True to size
Product Appearance As advertised
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Aman S.
Aman S.
  • 8 reviews

Best service ever!!!!

published

The best service ever from Chase, busy time of the day, Chase was on his own helping customers in the best way anybody could do, no stress and polite, professional young man.
After a shocking service at Rebel sport this experience was the best. If any body needs shoes go to Athlete foot foot Carrousel ask for Chase.

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationAthlete foot Carousel
Sizing True to size
Product Appearance As advertised
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Ewa
EwaSydney, NSW
  • 9 reviews

All good!

published

I ordered my running shoes and got them two days later which is almost a miracle nowadays. Shoes are perfect, no complaints!

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
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Andrea Willsher
Andrea WillsherSouth East Queensland, QLD

Fabulous customer service

published

Hi, just wanted to give a bug shout out to Raj from North lakes store.. he was extremely friendly, very knowledgeable and nothing was too much trouble.. incredibly helpful..and all done with a smile.. great work and good to see.. many thanks Andrea Willsher

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationNorth lakes
Sizing True to size
Product Appearance As advertised
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Ms Spinster
Ms SpinsterSydney, NSW
  • 7 reviews
  • 2 likes

Parramatta store - excellent advice and service

published
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Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationParramatta
Sizing True to size
Product Appearance As advertised
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Luke D.
Luke D.
  • 2 reviews
  • Verified

Great service

published

Thank you to Lucy at Burnside store SA. Great knowledgeable service with a smile. I had to return a faulty shoe through no fault of hers or mine the transaction was simple and smooth I'm a very happy customer and it will return.

Product Quality
4/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeYes
Store LocationBurnside SA
Sizing True to size
Product Appearance As advertised
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Excellent service

published

Simply put, they find the right fit for you. Very friendly in store. When ordering online the orders are processed and shipped in a day. Very surprised how quick orders are delivered. Very very happy with the transactions I've had with them. There returns are pretty generous too. You have 30 days to return. Gives you a bit of time to work out how the shoe is for you.

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationMarion SA
Sizing True to size
Product Appearance As advertised
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Excellent service

published

I ordered shoes yesterday morning and they just arrived and it’s still morning. Less than 24 hours!! I spoke on the phone to a sales person in local Athletes Foot Store. Based on previous purchases and my feedback to him, he suggested the best shoes for me. I ordered them on line and Bingo! They fit! Great job Athletes Foot!!

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
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The wife's concierge
The wife's conciergeGreater Melbourne (Metropolitan), VIC
  • 5 reviews
  • 10 likes

Camberwell Store Melbourne

published
Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeYes
Sizing True to size
Product Appearance As advertised
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Little L
Little LGreater Melbourne (Outer), VIC
  • 14 reviews

Loving these runners!

published

Bought some hard to find Adidas UltraBoost runners on Sunday afternoon, online.. they were delivered to me by Tuesday morning.. very comfy, gorgeous colour! Very happy with product and service!

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Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationOnline
Sizing True to size
Product Appearance As advertised
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Maureen O'Donohue
Maureen O'DonohueSydney, NSW
  • 6 reviews
  • 4 likes

The very best customer service

published

Today I experienced the very best customer service at The Athlete’s Foot shop at St Ives, Sydney. I had purchased a pair of running shoes from them a few weeks back but on wearing them a couple of times found them to be a size too big. I returned to the shop and without any fuss, the shoes were replaced with a pair a size smaller. The new shoes feel so good and I am so happy and appreciate and thank them so much.

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeYes
Store LocationSt Ives, Sydney, NSW
Sizing Slightly large
Product Appearance As advertised
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Questions & Answers

Greg B.
Greg B.asked

Are they expensive

1 answer
Tezmo
Tezmo

They cover all price points from $50 to 350 a pair

ixtlan
ixtlanasked

What warranty is there on shoes purchased from athletes foot. Mesh fabric above big toe has failed twice...wearing socks and no gnarly toe nail.....fabric is not fit for purpose. First shoe in less than 1 year second shoe less than 6 months. Both purchased in store at lismore nsw.

No answers
kathy
kathyasked

Hi my name Kathy I buy Ascent Avara Womens blank shoes all the time can you tell me why I never get a discount or the shoes are never on sale

No answers
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