The Athlete's Foot

I was sent used and worn Bondi 7s from Athletes Foot!
Really disappointed with The Athlete's Foot Australia - I made an online purchase, which arrived on Wednesday.. there were stones embedded in the shoe tread and dirt had attempted to be washed off the bottom of the shoes.
Photos were emailed through to Athletes foot.
I am absolutely shocked that you would resell worn and used shoes to customers - even going against your own terms and conditions for the returns policy.
These Hoka Bondi 7s were worn, used and had stones in the tread.. I am st...

I purchased 3 pairs of sandals on line. They arrived very quickly. Only one pair suited me. This pair unfortunately arrived with a very noticeable dark discolouration on one strap. I returned them to a retail store who gladly returned the two unwanted pairs but were unable to help with a partial refund on the faulty pair. I could return them as no replacement stock was available. As I was happy with the pair of sandals but not happy to pay full price I embarked on an attempt to communicate with customer service. After being on the phone for 16 ...

For many years I purchased ASIC's from Athelites Foot with predictable good results. A few years ago a got a new pair but at I used them it became clear that the fit was wrong, my new expensive shoes were to small, however I was able to use them for the gym. Putting this down to a one of error, I went back to the same store, told them what had happened and they I wanted to buy a new pair. So once again the put me on the walking machine and measured my feet ect. This time they recommend a few different shoes including a Brooks which I decided to...

Went in to get a good leather shoe for long hours on my feet. Was sold what I was told nurses bought. Kept asking sales girl if there were any other options and she said they were the best($179 later, worst sho I have ever bought) I have persevered for weeks with my feet feeling more and more crippled by the end of my shift. I have to do them up so tight so they don’t slip off my head. They seem to be a bad design which is very low at the back and very hard with no cushioning. Will think very hard about shopping here again after I have had many good experiences here. This was the worst.

I had had multiple bad experiences with Athletes Foot. 2 pairs of expensive shoes wore out in the uppers very quickly. One they replaced very reluctantly under warranty. One was out of warranty. A 3rd purchase had a manufacturing defect with big lumps in the moulded sole. Again they reluctantly replaced under warranty. The replacement pair is supposedly a running shoe but the sole is a soft material that has worn significantly after a short distance of walking. Every purchase has given a problem!

I ordered a shoes from Paraamatta store a week after I received a phone call from the manager ready for pick up I went to pick shoes was damage wasn’t check before calling customer then the manager promised me will order new one from supplier but I have to wait another week again no one called me I called a week after I was told the shoes arrived went to pick up DAMAGE shoes AGAIN wasn’t checked AGAIN waste it my time going to the shop tow times manager said not its fault don’t care?
I paid full price $169 for DAMAGE SHOES
Called head office spoke to Sophie said they franchise and she didn’t care
or do any thing about it I will never purchase any thing from them again