Sold a lemon twice.
For many years I purchased ASIC's from Athelites Foot with predictable good results. A few years ago a got a new pair but at I used them it became clear that the fit was wrong, my new expensive shoes were to small, however I was able to use them for the gym. Putting this down to a one of error, I went back to the same store, told them what had happened and they I wanted to buy a new pair. So once again the put me on the walking machine and measured my feet ect. This time they recommend a few different shoes including a Brooks which I decided to...take Ghost 10. I finally used them on a simple flat 2 hour walk last night. Fit was great but 0 support, by the end of the walk my back, legs and feet were in agony. The Brooks are going in the bin this morning. Never have I had a pair of shoes do this to me and I don't know how the hell a professional sports store could recommend them. Athletes Foot I am done. You need to do way better than this.
Very bad customer service by the store manager in parramatta store don’t even deserve one star
I ordered a shoes from Paraamatta store a week after I received a phone call from the manager ready for pick up I went to pick shoes was damage wasn’t check before calling customer then the manager promised me will order new one from supplier but I have to wait another week again no one called me I called a week after I was told the shoes arrived went to pick up DAMAGE shoes AGAIN wasn’t checked AGAIN waste it my time going to the shop tow times manager said not its fault don’t care?
I paid full price $169 for DAMAGE SHOES
Called head office spoke to Sophie said they franchise and she didn’t care
or do any thing about it I will never purchase any thing from them again
Questions & Answers
What warranty is there on shoes purchased from athletes foot. Mesh fabric above big toe has failed twice...wearing socks and no gnarly toe nail.....fabric is not fit for purpose. First shoe in less than 1 year second shoe less than 6 months. Both purchased in store at lismore nsw.
Hi my name Kathy I buy Ascent Avara Womens blank shoes all the time can you tell me why I never get a discount or the shoes are never on sale
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