The Athlete's Foot

I purchased shoes for my daughter which were too small. They didn’t have any shoes in her size and told me they have an exchange only policy. The four styles they had my daughter would settle on were not available in her size because they didn’t have them in stock. Their inventory was depleted. They told me that I should exchange them for clothes. When I asked for the managers email or contact info the manager told me he couldn’t give it to me. I lost $90 and now have a pair of shoes which are of no use to me or my daughter. This is in Chicago Ridge Mall.

My Omni 19 have arrived, but I don't believe they are authentic. I have had Saucony Omni for the past 9 years and this pair don't support my feet like all the previous pairs I have owned. I purchased these shoes from this site because the shoes pictured where the same as the Saucony website, but my shoes are not the same, there are slight modifications to the design of the shoe, which also makes me believe these are not authentic. Not happy with my purchase at all, and wont be purchasing my Saucony Omni's from this web site again.

For many years I purchased ASIC's from Athelites Foot with predictable good results. A few years ago a got a new pair but at I used them it became clear that the fit was wrong, my new expensive shoes were to small, however I was able to use them for the gym. Putting this down to a one of error, I went back to the same store, told them what had happened and they I wanted to buy a new pair. So once again the put me on the walking machine and measured my feet ect. This time they recommend a few different shoes including a Brooks which I decided to...

I’ve been a loyal customer of The Athletes Foot for over 10 years. I have back, ankle & foot issues so I have relied on good footwear because of this.

I have been so disappointed with my recent experience.

Due to Covid we can’t shop in person, and my last pair of Brooks developed holes in the mesh. I ordered a new pair online, but when I tried them out they were giving me pain across my foot so I asked if I could return them. One week, 6 photos and 16 emails later they agreed to a return.

I took the shoes to Australia Post where I was ass...

I ordered a shoes from Paraamatta store a week after I received a phone call from the manager ready for pick up I went to pick shoes was damage wasn’t check before calling customer then the manager promised me will order new one from supplier but I have to wait another week again no one called me I called a week after I was told the shoes arrived went to pick up DAMAGE shoes AGAIN wasn’t checked AGAIN waste it my time going to the shop tow times manager said not its fault don’t care?
I paid full price $169 for DAMAGE SHOES
Called head office spoke to Sophie said they franchise and she didn’t care
or do any thing about it I will never purchase any thing from them again