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The Athlete's Foot

The Athlete's Foot

2.4 from 195 reviews · View Statistics
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Reviews

1.8
8 reviews
5
(1)
4
(0)
3
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2
(2)
1
(5)
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Brigita B.
Brigita B.Southwest, VIC
  • 2 reviews

on line customer service

published
Product Quality
3/5
Customer Service
1/5
Incentivised Review No
Return Claim MadeNo
Store LocationMarket Square Geelong
Sizing True to size
Product Appearance Not as advertised
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bubbl
bubblSouth East Queensland, QLD
  • 10 reviews
  • 4 likes

The Worst

published

I visited The Athletes store at North Lakes Qld today and took a pair of shoes to the counter to purchase .The price marked on the shoes was $239.95 . When at the counter the rude guy at the counter said that the shoes was $249.95 . Not the price marked on the shoes . These people should be informed of the laws governing marked prices in the retail industry . Please dont be caught . Stay away from this store and the very rude people that run it . Buyer beware .

Customer Service
1/5
Incentivised Review No
Return Claim MadeNo
Store LocationThe Athletes Foot . North Laked Qld .
Product Appearance Not as advertised
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Ray
RaySydney, NSW

Unhelpful Staff

published

The smallest selection of shoes out of all the stores I’ve been to. There was a shoe that my sis wanted but they didn’t have the size so we asked them if they could order or check from other stores in different areas, they went to the desk and talked with each other for a long time before saying they could do neither. When we asked more about the shoe structure they replied 'why do you need that particular shoe.' The staff clearly didn’t want to help us and wasted our time.

Product Quality
1/5
Customer Service
1/5
Incentivised Review No
Return Claim MadeNo
Store LocationBurwood
Product Appearance Not as advertised
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Stu
StuQueensland
  • 15 reviews
  • 18 likes

Sold a lemon twice.

published
Product Quality
1/5
Customer Service
2/5
Incentivised Review No
Return Claim MadeNo
Store LocationLogan Hyperdome
Sizing Slightly small
Product Appearance Not as advertised
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Kaz
Kaz
  • 7 reviews
  • 2 likes

Crippled- so called shoes nurses wear for long hours on feet.

published

Went in to get a good leather shoe for long hours on my feet. Was sold what I was told nurses bought. Kept asking sales girl if there were any other options and she said they were the best($179 later, worst sho I have ever bought) I have persevered for weeks with my feet feeling more and more crippled by the end of my shift. I have to do them up so tight so they don’t slip off my head. They seem to be a bad design which is very low at the back and very hard with no cushioning. Will think very hard about shopping here again after I have had many good experiences here. This was the worst.

Product Quality
2/5
Customer Service
1/5
Incentivised Review No
Return Claim MadeNo
Store LocationNorth Lakes
Sizing True to size
Product Appearance Not as advertised
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Tom94
Tom94mandurah
  • 4 reviews
  • 1 like

Defective Products Not Fit for Purpose

published

I had had multiple bad experiences with Athletes Foot. 2 pairs of expensive shoes wore out in the uppers very quickly. One they replaced very reluctantly under warranty. One was out of warranty. A 3rd purchase had a manufacturing defect with big lumps in the moulded sole. Again they reluctantly replaced under warranty. The replacement pair is supposedly a running shoe but the sole is a soft material that has worn significantly after a short distance of walking. Every purchase has given a problem!

Product Quality
1/5
Customer Service
1/5
Incentivised Review No
Return Claim MadeNo
Store LocationMandurah, W.A.
Sizing True to size
Product Appearance Not as advertised
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Janice Dreyer
Janice DreyerGoulburn Valley, VIC
  • 2 reviews

Brilliant Service at Shepparton.

published

I was more than impressed with the young assistant who served me today. Brandi (from the Shepparton store). Not only was she patient and helpful but most professional and friendly.

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationShepparton
Product Appearance Not as advertised
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Mark
Mark
  • 3 reviews
  • 3 likes

Very bad customer service by the store manager in parramatta store don’t even deserve one star

published

I ordered a shoes from Paraamatta store a week after I received a phone call from the manager ready for pick up I went to pick shoes was damage wasn’t check before calling customer then the manager promised me will order new one from supplier but I have to wait another week again no one called me I called a week after I was told the shoes arrived went to pick up DAMAGE shoes AGAIN wasn’t checked AGAIN waste it my time going to the shop tow times manager said not its fault don’t care?
I paid full price $169 for DAMAGE SHOES
Called head office spoke to Sophie said they franchise and she didn’t care
or do any thing about it I will never purchase any thing from them again

Product Quality
2/5
Customer Service
1/5
Incentivised Review No
Return Claim MadeNo
Store LocationParramatta
Sizing Slightly large
Product Appearance Not as advertised
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Questions & Answers

Greg B.
Greg B.asked

Are they expensive

1 answer
Tezmo
Tezmo

They cover all price points from $50 to 350 a pair

ixtlan
ixtlanasked

What warranty is there on shoes purchased from athletes foot. Mesh fabric above big toe has failed twice...wearing socks and no gnarly toe nail.....fabric is not fit for purpose. First shoe in less than 1 year second shoe less than 6 months. Both purchased in store at lismore nsw.

No answers
kathy
kathyasked

Hi my name Kathy I buy Ascent Avara Womens blank shoes all the time can you tell me why I never get a discount or the shoes are never on sale

No answers
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