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The Athlete's Foot

The Athlete's Foot

2.4 from 195 reviews · View Statistics
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Listing monitored by The Athlete's Foot

Reviews

1.6
32 reviews
5
(5)
4
(0)
3
(0)
2
(0)
1
(27)
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Katie D.
Katie D.Greater Melbourne (Outer), VIC

Feeling valued.

published

I had a problem with the comfort and fit of my shoes and because of covid it was well outside the normal exchange of 30 days. I rang and spoke with Kat who offered to see if she could organise for the Epping store to exchange. No issue at all. Thanks Athlete Foot. I feel well looked after and a valued customer. Great customercare and service.

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeYes
Store LocationEpping and Belconnen Canberra
Sizing Very large
Product Appearance As advertised
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Luke D.
Luke D.
  • 2 reviews
  • Verified

Great service

published

Thank you to Lucy at Burnside store SA. Great knowledgeable service with a smile. I had to return a faulty shoe through no fault of hers or mine the transaction was simple and smooth I'm a very happy customer and it will return.

Product Quality
4/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeYes
Store LocationBurnside SA
Sizing True to size
Product Appearance As advertised
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The wife's concierge
The wife's conciergeGreater Melbourne (Metropolitan), VIC
  • 5 reviews
  • 10 likes

Camberwell Store Melbourne

published
Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeYes
Sizing True to size
Product Appearance As advertised
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Maureen O'Donohue
Maureen O'DonohueSydney, NSW
  • 6 reviews
  • 4 likes

The very best customer service

published

Today I experienced the very best customer service at The Athlete’s Foot shop at St Ives, Sydney. I had purchased a pair of running shoes from them a few weeks back but on wearing them a couple of times found them to be a size too big. I returned to the shop and without any fuss, the shoes were replaced with a pair a size smaller. The new shoes feel so good and I am so happy and appreciate and thank them so much.

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeYes
Store LocationSt Ives, Sydney, NSW
Sizing Slightly large
Product Appearance As advertised
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Anita
AnitaNortheast, VIC
  • 2 reviews

CUSTOMER SERVICE

published

The staff Ash and Brady from Athlete's Foot in Lavington Nsw exceeded my customer service requirements.
I had no problems returning a pair of shoes within the 30 day return policy. From the phone call to the shop the staff were only tooo kind and courteous in finding me another pair of shoes for work . Thank you Athlete's Foot

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeYes
Store LocationLavington
Sizing True to size
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Questions & Answers

Greg B.
Greg B.asked

Are they expensive

1 answer
Tezmo
Tezmo

They cover all price points from $50 to 350 a pair

ixtlan
ixtlanasked

What warranty is there on shoes purchased from athletes foot. Mesh fabric above big toe has failed twice...wearing socks and no gnarly toe nail.....fabric is not fit for purpose. First shoe in less than 1 year second shoe less than 6 months. Both purchased in store at lismore nsw.

No answers
kathy
kathyasked

Hi my name Kathy I buy Ascent Avara Womens blank shoes all the time can you tell me why I never get a discount or the shoes are never on sale

No answers
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