?
? !
1 photo
The Australian Wine

The Australian Wine

4.4 from 767 reviews · View Statistics

Reviews

  • Product Quality
    4.5 (424)
  • Return Claim MadeYes · No (469)
  • Customer Service
    4.5 (315)
  • Shipping
    4.4 (323)
Previous
Next

Reviewer Photos & Videos

  • Thumbnail
  • Thumbnail

Perfection delivered to my door

published

One taste of the Black Pig Shiraz at my daughters home and I was on a mission to find it and buy it. After years of only drinking whites I’ve fInally found a red that my tongue enjoyed and it was delivered in just 7 days.

Product Quality
Customer Service
Shipping
Incentivised ReviewNo
Return Claim MadeNo
1 comment
The Australian Wine
Alex D.The Australian Wine
Similar opinion? Write a review on ProductReview.com.au!
Kris

KrisSydney, NSW

  • 2 reviews
  • Verified customer

The Easter mixed collection was really good!

published

The Easter mixed collection was really good! Just the box i wanted for this Easter family gathering.
Shiraz and Pinot Gris were my favorites.

Product Quality
Customer Service
Shipping
Incentivised ReviewNo
Return Claim MadeNo
1 comment
The Australian Wine
Alex D.The Australian Wine
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with The Australian Wine

  • Verified customer

Great taste and great prices

published

I always enjoy when my boxes arrive and the surprise element that each bottle brings. There have been no disappointments yet!

Product Quality
Customer Service
Shipping
Incentivised ReviewNo
Return Claim MadeNo
1 comment
The Australian Wine
Alex D.The Australian Wine
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with The Australian Wine

Wine & Liquor Shops

Find out how The Australian Wine compares to other Wine & Liquor Shops

Know better, choose better.

Compare all
Martin W

Martin WSouth East Queensland, QLD

  • 4 reviews
  • Verified customer

Great red wines

published

We enjoy every box of red wines that we receive. They are great value and arrive promptly. Dont need anymore free glasses

Product Quality
Customer Service
Shipping
Incentivised ReviewNo
Return Claim MadeNo
1 comment
The Australian Wine
Alex D.The Australian Wine
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with The Australian Wine

Andrew

AndrewSydney, NSW

  • 2 reviews
  • Verified customer

Great wines at reasonable prices

published

The Australian Wine has introduced me to new wines I would not otherwise have enjoyed. A few firm favourites are now recurring orders.

Product Quality
Customer Service
Shipping
Incentivised ReviewNo
Return Claim MadeNo
1 comment
The Australian Wine
Alex D.The Australian Wine
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with The Australian Wine

  • Verified customer

Excellent service and products

published

All the wine that we have ordered has been excellent. It is easy to order, value for money and delivered to your door. I also like that we get to try a variety of wineries that I would not necessarily have picked at a bottle shop. I have recommend it to my family and friends.

Product Quality
Customer Service
Shipping
Incentivised ReviewNo
Return Claim MadeNo
1 comment
The Australian Wine
Alex D.The Australian Wine
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with The Australian Wine

  • Verified customer

Great

published

Delivery on time and very good wine.It good to have the choices that are offered.
Thank you Australian Wine it makes buying wine so much easier.

Product Quality
Customer Service
Shipping
Incentivised ReviewNo
Return Claim MadeNo
1 comment
The Australian Wine
Alex D.The Australian Wine
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with The Australian Wine

JK

JKNewcastle

  • 2 reviews
  • Verified customer

Great wines at a sensible price

published

Good quality wines from a variety of vineyards. Always good value and sometimes from obscure (to me) wineries, but nonetheless great drinking.

Product Quality
Customer Service
Shipping
Incentivised ReviewNo
Return Claim MadeNo
1 comment
The Australian Wine
Alex D.The Australian Wine
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with The Australian Wine

Miles Foster

Miles FosterGippsland, VIC

Great wine and helpful staff.

published

Great choice of wines and all have been of excellent quality. You also have a good choice of over seas wines to select from.

Product Quality
Customer Service
Shipping
Incentivised ReviewNo
Return Claim MadeNo
1 comment
The Australian Wine
Alex D.The Australian Wine
Similar opinion? Write a review on ProductReview.com.au!
Wine & Liquor Shops

Find out how The Australian Wine compares to other Wine & Liquor Shops

Know better, choose better.

Compare all
  • Verified customer

Good variety of high quality wines

published

Australian Wine provides access to a variety of high quality wines at great prices. No longer do you need to scour wine retailers shelves to try and pick a "winner" - Australian Wines does it all for you with packaged offers to select from...again at great prices. Well done Australian Wines!

Product Quality
Customer Service
Shipping
Incentivised ReviewNo
Return Claim MadeNo
1 comment
The Australian Wine
Alex D.The Australian Wine
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with The Australian Wine

  • Verified customer

Perfect wines

published

Reliable and courteous deliveries. Varied and excellent selection Thoroughly enjoy wines and opportunity to try new wines and as well as supporting new producers and especially small wineries.

Product Quality
Customer Service
Shipping
Incentivised ReviewNo
Return Claim MadeNo
1 comment
The Australian Wine
Alex D.The Australian Wine
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with The Australian Wine

Andrew Dale

Andrew DaleSydney, NSW

  • 2 reviews
  • Verified customer

I can buy what I want, when I want

published

The Australian Wine Club gives me the choice of wines from all over the world, which suits my quaffing style perfectly. There is one big minus - too much good wine tempting me to savour. A great way to keep my cellar topped up.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
1 comment
The Australian Wine
Alex D.The Australian Wine
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with The Australian Wine

  • Verified customer

Very very nice

published

I have had more than one delivery and never been disappointed. Great selection and great service. I like it a lot

Product Quality
Customer Service
Shipping
Incentivised ReviewNo
Return Claim MadeNo
1 comment
The Australian Wine
Alex D.The Australian Wine
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with The Australian Wine

Swee

Swee

  • 3 reviews
  • 3 likes
  • Verified customer

2 excellent wines

published

Taylors and Kilikanoon, we are truely spoilt in Australia. No wonder La Franc is always looking over their collective shoulders.

Product Quality
Customer Service
Shipping
Incentivised ReviewNo
Return Claim MadeNo
1 comment
The Australian Wine
Alex D.The Australian Wine
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with The Australian Wine

Tommo

TommoMetropolitan Adelaide, SA

  • 2 reviews
  • Verified customer

Very Happy

published

Prompt response and delivery. The wines I have tried have been very good thus far. I have since ordered another carton.

Product Quality
Customer Service
Shipping
Incentivised ReviewNo
Return Claim MadeNo
1 comment
The Australian Wine
Alex D.The Australian Wine
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with The Australian Wine

Wine & Liquor Shops

Find out how The Australian Wine compares to other Wine & Liquor Shops

Know better, choose better.

Compare all
janis

janisMid North Coast, NSW

  • Verified customer

Love All Your Wines

published

Great range lovely staff who take orders only ring for 1 case end up with 4 great offers !! Kilikanoon is our favourite .The joys of life are good wine and dining !!

Product Quality
Customer Service
Shipping
Incentivised ReviewNo
Return Claim MadeNo
1 comment
The Australian Wine
Alex D.The Australian Wine
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with The Australian Wine

  • Verified customer

Generally selections are better than other wine clubs

published

I might be odd but I find NZ and WA have similar character.(not my taste)
I like it when the mix is from a particular area , say of Sth Aust. ,Hunter Valley,SE Aust etc
I liked the Trimboli mix
regards
Ron

Product Quality
Customer Service
Shipping
Incentivised ReviewNo
Return Claim MadeNo
1 comment
The Australian Wine
Alex D.The Australian Wine
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with The Australian Wine

  • Verified customer

Wine selection and offers

published

Wine selections are plentiful but awareness could be taken care of when you are selling to individuals who are buying for personal consumption. To many offers and doubling up of email and paper offers This not only appears to be wasteful (paper) but unnecessary.

Product Quality
Customer Service
Shipping
Incentivised ReviewNo
Return Claim MadeNo
1 comment
The Australian Wine
Alex D.The Australian Wine
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with The Australian Wine

Mary Howell

Mary HowellSydney, NSW

  • 2 reviews
  • Verified customer

A very refreshing drop !

published

What a lovely surprise ! We are enjoying a selection of very delicious wines and having fun sharing with friends. Thank you for your prompt delivery!

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
1 comment
The Australian Wine
Alex D.The Australian Wine
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with The Australian Wine

  • Verified customer

Great wines, great customer service, repeat customer

published

First order was a special offer - no choices. But was excellent. Now I select through a consultant (Cam) - very happy.

Product Quality
Customer Service
Shipping
Incentivised ReviewNo
Return Claim MadeNo
1 comment
The Australian Wine
Alex D.The Australian Wine
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with The Australian Wine

Page 1 of 24
See all The Australian Wine reviews

Questions & Answers

Lou C.

Lou C.asked

Hello, can someone from The Australian Wine please explain how my order has been sent to the wrong address 3 (THREE) times and I have still not received any tracking number to track my delivery. Could someone from Australian Wines please explain how it takes a month and numerous phone calls and online chats to receive a case of NOTHING?? Can someone from The Australian Wines please explain how there is no accountability or management intervention when a customer repeatedly has to chase up an order placed and paid for weeks earlier. No communication, no intervention and no idea how to treat customers - that must be the mission statement from this poorly managed company. Here's a philosophy you might need to adopt going forward with your poorly structured business - "If you don't look after your customers, someone else will".

1 answer
The Australian Wine
Alex D.The Australian Wine

Hi Lou,

Im an terribly sorry that you haven't yet received your wines.

I agree that this is unacceptable.

I have sent you a message to assist you further with your inquiry.

Warm Regards
The Australian Wine
Customer Service

Amanda O

Amanda Oasked

Hi there, we ordered the 14 wines with two glasses and have not received our order. It was well over a week ago and when on the website it says we have no current orders. I’d appreciate a prompt response considering we paid $120 for not much. Thanks.

2 answers
Felp
Felp

I totally agree with you. It happened to us as well. My husband called twice and couldn't get a clear answer.

The Australian Wine
Alex D.The Australian Wine

Hello Amanda and Felp.

Thank you for your review.

Im sorry that you both haven't yet received your wines.

I will send you both a message separately to resolve this for you.

Warm Regards

The Australian Wine
Customer Service

Corey K

Corey Kasked

Is there a contract that you enter to join the club?

1 answer
I.P. Daily
I.P. Daily

See their website for basics

See all The Australian Wine questions

Get an answer from our members and The Australian Wine representatives

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.