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The Australian Wine (page 3 of 39)
Reviewer Photos & Videos
Al GybergSydney, NSW
- Verified customer
A great service offering some otherwise hard to come across wines.
The information about individual wines is helpful and the service is terrific. I like that I can sample wines from different locations and the pricing is attractive.
Review collected in partnership with The Australian Wine
Jane HargreavesGreater Melbourne (Metropolitan), VIC
- Verified customer
I can buy very nice reds which weren't picked ÿesterday" at a reasonable price.
Helpful staff, prompt service and good quality wines at reasonable prices. I won't buy wines from O/S with the exception sometimes of "Bubbles" Think we should support our local businesses.
Review collected in partnership with The Australian Wine
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Ben HjartarsonCentral Queensland, QLD
- Verified customer
Quality wine
Have ordered 4 boxes of wine so far and yet to have a bottle I haven’t enjoyed. My only source of wine from now on.
1 comment
Review collected in partnership with The Australian Wine
Find out how The Australian Wine compares to other Wine & Liquor Shops
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- Verified customer
Happy customer
Value for money; great service; am yet to drink a bad drop. Particularly like the opportunity to buy excellent wines at very reasonable prices and to support Australian winemakers.
1 comment
Alex D.The Australian Wine
Hi Fiona,
Thank you for your 5 star review and positive feedback.
Im happy to hear that you have been enjoying our services and value of wines....
Review collected in partnership with The Australian Wine
- Verified customer
drowning in wine promotion
I know my wine and prefer pedigreed wines not "exclusive bottlings". Excellent range , quality and value if you look, including international wine. Too many promos.
1 comment
Alex D.The Australian Wine
Hi Richard,
Thank you for your review.
Im happy to hear that you are liking our range, quality and value....
Review collected in partnership with The Australian Wine
- Verified customer
Didn't receive advertised product.
No promised two bottles of Taylor's Shiraz or wine glasses. Black Duck Durif very sour. Not our expectations of an Aus big red. Extremely disappointed.
1 comment
Alex D.The Australian Wine
Hi Pete.
Thank you for your review.
We do have the option to filter which type of email promotions you like to receive....
Review collected in partnership with The Australian Wine
HapukuFar North Queensland, QLD
- 3 reviews
Will probably opt for other sources in future
Yes - marketing too aggressive for my liking. Prices and delivery fine. Mixes about 50:50 with respect to my tastes - perhaps another marketing ploy - mixing the good with the not so good (certainly not bad) or perhaps just not enough feedback from me. However, it is the aggressive marketing that gives me bias towards the negative judgement.
1 comment
Alex D.The Australian Wine
Hi Hapuku.
Thank you for your review.
Im sorry if you find our marketing too aggressive....
- Verified customer
Love the wine
Very happy with the service and products. We found Australian wine to be proficient in getting our order out and the shipping was the time frame we were advised
1 comment
Alex D.The Australian Wine
Hi Reba.
Thank you for your 5 star review and positive feedback.
Im happy to hear that you have been enjoying our wines and services....
Review collected in partnership with The Australian Wine
Other Wine & Liquor Shops
Mike PiesseHobart, TAS
- 2 reviews
- Verified customer
Just Another Online Wine Supplier
Certainly active promoters of their services, to the point of overkill? Range is good and prices reasonable, especially if you shop per promotions, however as a longtime member of another established wine 'club' I find the selling techniques employed are a little too enthusiastic for my needs
1 comment
Alex D.The Australian Wine
Hi Mike.
Thank you for your review.
We do have the option to filter which type of email promotions you like to receive....
Review collected in partnership with The Australian Wine
Find out how The Australian Wine compares to other Wine & Liquor Shops
Know better, choose better.
SuzieFar North Queensland, QLD
- Verified customer
Why haven't I joined before?
The wines from The Australian Wine are always wonderful and much better than anything you can get at a normal bottle shop, and so much more reasonable in price. I am discovering more each day about enjoying wine and food.
1 comment
Alex D.The Australian Wine
Hello. Thank you for your positive review. We really appreciate that you are enjoying our wine and our competitive prices.
We hope to hear from you soon.
The Australian Wine
Review collected in partnership with The Australian Wine
Gavin BryantSydney Surrounds, NSW
- 3 reviews
- Verified customer
A varied quality selection at an affordable price
Well worth the time it takes to arrive - majority of wines have a good cellaring time - the wine is of a high standard and the price very attractve
1 comment
Alex D.The Australian Wine
Hello. Thank you for your positive review. We are happy to hear that you found our wines to be of high standard. We hope that you are enjoying every drop of our wines.
The Australian Wine
Review collected in partnership with The Australian Wine
Robert Leon MullerSydney, NSW
- 2 reviews
Australian wines
Good wines at a reasonable price. Only concern was the long time to deliver. It took approx 10 or more days to deliver the wines.
1 comment
Alex D.The Australian Wine
Dear Robert,
Thank you for your kind review. We are happy to hear you have been enjoying our wines and hope you continue to do so for a long time to come. We apologise for the delivery delays over Ch...
- Verified customer
So easy - great wines and surprisingly low prices
The Australian Wine curates the wine for me. When I buy wine I am confident that that I won't get any duds. And the prices are a lot lower than I'd pay in a bottle shop for the same quality.
1 comment
Alex D.The Australian Wine
Dear Kerry,
Thank you so much for your kind review. We are happy to hear you have been enjoying our wines and hope you continue to do so for a long time to come.
We look forward to hearing from you again soon. ...
Review collected in partnership with The Australian Wine
Mrcurly W.
- 3 reviews
- 9 likes
- Verified customer
Excellent selection of wines - however be careful.
Australian wines would achieve a 5 star review barring one issue - marketing.
If you are like us, you would not be 'opting in' for promotional information, beyond perhaps an email flagging a sale.
We value our privacy, and take a dim view of companies calling my mobile number, on so many occasions my partner will no longer pick up her phone - and no message is left, though I do note the calling number is AU Wine.
The other issue (..and yes I have buckled by doing one), is the continual pressing for assessments, which appears to be the norm...
1 comment
Alex D.The Australian Wine
Dear MrCurly W,
Thank you for your review. We are happy to hear you are enjoying our wines and hope you continue to do so for a long time to come. We have sent you a private message regarding the mar...
Review collected in partnership with The Australian Wine
Other Wine & Liquor Shops
AnnaWide Bay-Burnett, QLD
- Verified customer
Such a wonderful surprise. You can taste the subtle extra quality in every bottle.
We r red wine drinkers, cellaring250 bottles. Austwine quarantees vintages & quality. Well chosen selections. Excellent price & deals for genuine quality wine
1 comment
Alex D.The Australian Wine
Dear Anna,
Thank you for your lovely review. We are so happy to hear your have been enjoying our wines and hope you continue to do so for a long time to come.
We look forward to hearing from you again very soon. ...
Review collected in partnership with The Australian Wine
Find out how The Australian Wine compares to other Wine & Liquor Shops
Know better, choose better.
Worst experience Sydney, NSW
- Verified customer
Never arrived and worse customer service
I purchased an advent calendar and it did not arrive in time for 1 December. I have emailed since 23 November asking where it is with no response — I just wanted someone to explain to me what the hold up was and why the tracking number didn’t work. They shouldn’t have sold advent calendars if they could not deliver by December ... Christmas present ruined. Still no response and no wine.
1 comment
Alex D.The Australian Wine
Thank you for your review. We are sorry to hear you did not receive your advent calendar or a response to your email. We aim to respond to all emails within 24-48 hours. We have sent you a private mes...
Read moresage so we may resolve this for you. Many Thanks The Australian WineRichSouth East Queensland, QLD
- 3 reviews
- 1 like
- Verified customer
A great deal of wine.
Ordering process was simple, product arrived with a few days, and the wine, well it's nearly all gone, so tick, tick.
1 comment
Alex D.The Australian Wine
Dear Rich,
Thank you for your kind review. We are so happy to hear you have been enjoying our wines and hope you continue to do so for a long time to come.
We look forward to hearing from you again soon. ...
Review collected in partnership with The Australian Wine
Jennifer
- 2 reviews
- Verified customer
Wine Selections
Nearly all of the reds you offer are Shiraz.Why? How about some Cabernet blends.Also, Australian wines are overpriced. In Italy and France top shelf wines can be purchased for a much fairer price.
1 comment
Alex D.The Australian Wine
Dear Jennifer,
Thank you for your review. We are sorry to hear you have not been happy with the selections. We have many wines in our cellars from all over Australia and pride ourselves on the value ...
Review collected in partnership with The Australian Wine
- Verified customer
Still worthwhile
Generally good wines, and value.
Price increases (sometimes via reduction in bonus bottles), and in postage to SA
Increased frequency of calls from consultants, though not insistent.
Call re Xmas special offers(which I accepted), followed ib a few days by email that regular order would consist of a Xmas cadalog offer (which for me was not long after last order received). I assume others were also surprised by this, and good that phone call included easy cancellation option.
1 comment
Alex D.The Australian Wine
Dear Stephen,
Thank you for your review. We are happy to hear you are enjoying our wines and hope you continue to do so for a long time to come.
Regarding the price increases and postage costs we ha...
Review collected in partnership with The Australian Wine
Philip CGreater Melbourne (Inner), VIC
- 3 reviews
- Verified customer
Wine untitled
I enjoy wines that I would not have the knowledge to try. All wines good value for money and enjoyed
1 comment
Alex D.The Australian Wine
Dear Philip,
Thank you for your kind review. We are so happy to hear you have been enjoying our wines and hope you continue to do so for a long time to come.
We look forward to hearing from you again very soon. ...
Review collected in partnership with The Australian Wine
Questions & Answers
Lou C.asked
Hello, can someone from The Australian Wine please explain how my order has been sent to the wrong address 3 (THREE) times and I have still not received any tracking number to track my delivery. Could someone from Australian Wines please explain how it takes a month and numerous phone calls and online chats to receive a case of NOTHING?? Can someone from The Australian Wines please explain how there is no accountability or management intervention when a customer repeatedly has to chase up an order placed and paid for weeks earlier. No communication, no intervention and no idea how to treat customers - that must be the mission statement from this poorly managed company. Here's a philosophy you might need to adopt going forward with your poorly structured business - "If you don't look after your customers, someone else will".
1 answer
Alex D.The Australian Wine
Hi Lou,
Im an terribly sorry that you haven't yet received your wines.
I agree that this is unacceptable.
I have sent you a message to assist you further with your inquiry.
Warm Regards
The Australian Wine
Customer Service
Amanda Oasked
Hi there, we ordered the 14 wines with two glasses and have not received our order. It was well over a week ago and when on the website it says we have no current orders. I’d appreciate a prompt response considering we paid $120 for not much. Thanks.
2 answers
I totally agree with you. It happened to us as well. My husband called twice and couldn't get a clear answer.
Alex D.The Australian Wine
Hello Amanda and Felp.
Thank you for your review.
Im sorry that you both haven't yet received your wines.
I will send you both a message separately to resolve this for you.
Warm Regards
The Australian Wine
Customer Service
Corey Kasked
Is there a contract that you enter to join the club?
Details
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Alex D.The Australian Wine
Hi Ben,
Read moreWe appreciate the time and feedback and hope to hear from you again in the future Kind Regards, The Australian Wine Customer ServiceThank you for your 5 star review and positive feedback.
Im happy to hear that you have been enjoying our wines so far....