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The Australian Wine

The Australian Wine (page 3 of 39)

4.4 from 767 reviews · View Statistics

Reviews

  • Product Quality
    4.5 (447)
  • Return Claim MadeYes (9) · No (469)
  • Customer Service
    4.5 (334)
  • Shipping
    4.4 (341)
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Al Gyberg

Al GybergSydney, NSW

  • Verified customer

A great service offering some otherwise hard to come across wines.

published

The information about individual wines is helpful and the service is terrific. I like that I can sample wines from different locations and the pricing is attractive.

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Review collected in partnership with The Australian Wine

Jane Hargreaves

Jane HargreavesGreater Melbourne (Metropolitan), VIC

  • Verified customer

I can buy very nice reds which weren't picked ÿesterday" at a reasonable price.

published

Helpful staff, prompt service and good quality wines at reasonable prices. I won't buy wines from O/S with the exception sometimes of "Bubbles" Think we should support our local businesses.

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Review collected in partnership with The Australian Wine

Ben Hjartarson

Ben HjartarsonCentral Queensland, QLD

  • Verified customer

Quality wine

published

Have ordered 4 boxes of wine so far and yet to have a bottle I haven’t enjoyed. My only source of wine from now on.

1 comment
The Australian Wine
Alex D.The Australian Wine
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Review collected in partnership with The Australian Wine

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  • Verified customer

Happy customer

published

Value for money; great service; am yet to drink a bad drop. Particularly like the opportunity to buy excellent wines at very reasonable prices and to support Australian winemakers.

1 comment
The Australian Wine
Alex D.The Australian Wine
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  • Verified customer

drowning in wine promotion

published

I know my wine and prefer pedigreed wines not "exclusive bottlings". Excellent range , quality and value if you look, including international wine. Too many promos.

1 comment
The Australian Wine
Alex D.The Australian Wine
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  • Verified customer

Didn't receive advertised product.

published

No promised two bottles of Taylor's Shiraz or wine glasses. Black Duck Durif very sour. Not our expectations of an Aus big red. Extremely disappointed.

1 comment
The Australian Wine
Alex D.The Australian Wine
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Review collected in partnership with The Australian Wine

Hapuku

HapukuFar North Queensland, QLD

  • 3 reviews

Will probably opt for other sources in future

published

Yes - marketing too aggressive for my liking. Prices and delivery fine. Mixes about 50:50 with respect to my tastes - perhaps another marketing ploy - mixing the good with the not so good (certainly not bad) or perhaps just not enough feedback from me. However, it is the aggressive marketing that gives me bias towards the negative judgement.

1 comment
The Australian Wine
Alex D.The Australian Wine
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  • Verified customer

Love the wine

published

Very happy with the service and products. We found Australian wine to be proficient in getting our order out and the shipping was the time frame we were advised

1 comment
The Australian Wine
Alex D.The Australian Wine
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Review collected in partnership with The Australian Wine

Mike Piesse

Mike PiesseHobart, TAS

  • 2 reviews
  • Verified customer

Just Another Online Wine Supplier

published

Certainly active promoters of their services, to the point of overkill? Range is good and prices reasonable, especially if you shop per promotions, however as a longtime member of another established wine 'club' I find the selling techniques employed are a little too enthusiastic for my needs

1 comment
The Australian Wine
Alex D.The Australian Wine
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Suzie

SuzieFar North Queensland, QLD

  • Verified customer

Why haven't I joined before?

published

The wines from The Australian Wine are always wonderful and much better than anything you can get at a normal bottle shop, and so much more reasonable in price. I am discovering more each day about enjoying wine and food.

1 comment
The Australian Wine
Alex D.The Australian Wine

Hello. Thank you for your positive review. We really appreciate that you are enjoying our wine and our competitive prices.
We hope to hear from you soon.
The Australian Wine

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Review collected in partnership with The Australian Wine

Gavin Bryant

Gavin BryantSydney Surrounds, NSW

  • 3 reviews
  • Verified customer

A varied quality selection at an affordable price

published

Well worth the time it takes to arrive - majority of wines have a good cellaring time - the wine is of a high standard and the price very attractve

1 comment
The Australian Wine
Alex D.The Australian Wine

Hello. Thank you for your positive review. We are happy to hear that you found our wines to be of high standard. We hope that you are enjoying every drop of our wines.
The Australian Wine

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Review collected in partnership with The Australian Wine

Robert Leon Muller

Robert Leon MullerSydney, NSW

  • 2 reviews

Australian wines

published

Good wines at a reasonable price. Only concern was the long time to deliver. It took approx 10 or more days to deliver the wines.

1 comment
The Australian Wine
Alex D.The Australian Wine
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  • Verified customer

So easy - great wines and surprisingly low prices

published

The Australian Wine curates the wine for me. When I buy wine I am confident that that I won't get any duds. And the prices are a lot lower than I'd pay in a bottle shop for the same quality.

1 comment
The Australian Wine
Alex D.The Australian Wine
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Review collected in partnership with The Australian Wine

Mrcurly W.

Mrcurly W.

  • 3 reviews
  • 9 likes
  • Verified customer

Excellent selection of wines - however be careful.

published
1 comment
The Australian Wine
Alex D.The Australian Wine
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Anna

AnnaWide Bay-Burnett, QLD

  • Verified customer

Such a wonderful surprise. You can taste the subtle extra quality in every bottle.

published

We r red wine drinkers, cellaring250 bottles. Austwine quarantees vintages & quality. Well chosen selections. Excellent price & deals for genuine quality wine

1 comment
The Australian Wine
Alex D.The Australian Wine
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  • Verified customer

Never arrived and worse customer service

published

I purchased an advent calendar and it did not arrive in time for 1 December. I have emailed since 23 November asking where it is with no response — I just wanted someone to explain to me what the hold up was and why the tracking number didn’t work. They shouldn’t have sold advent calendars if they could not deliver by December ... Christmas present ruined. Still no response and no wine.

1 comment
The Australian Wine
Alex D.The Australian Wine
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Rich

RichSouth East Queensland, QLD

  • 3 reviews
  • 1 like
  • Verified customer

A great deal of wine.

published

Ordering process was simple, product arrived with a few days, and the wine, well it's nearly all gone, so tick, tick.

1 comment
The Australian Wine
Alex D.The Australian Wine
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Review collected in partnership with The Australian Wine

Jennifer

Jennifer

  • 2 reviews
  • Verified customer

Wine Selections

published

Nearly all of the reds you offer are Shiraz.Why? How about some Cabernet blends.Also, Australian wines are overpriced. In Italy and France top shelf wines can be purchased for a much fairer price.

1 comment
The Australian Wine
Alex D.The Australian Wine
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Review collected in partnership with The Australian Wine

  • Verified customer

Still worthwhile

published

Generally good wines, and value.
Price increases (sometimes via reduction in bonus bottles), and in postage to SA
Increased frequency of calls from consultants, though not insistent.
Call re Xmas special offers(which I accepted), followed ib a few days by email that regular order would consist of a Xmas cadalog offer (which for me was not long after last order received). I assume others were also surprised by this, and good that phone call included easy cancellation option.

1 comment
The Australian Wine
Alex D.The Australian Wine
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Review collected in partnership with The Australian Wine

Philip C

Philip CGreater Melbourne (Inner), VIC

  • 3 reviews
  • Verified customer

Wine untitled

published

I enjoy wines that I would not have the knowledge to try. All wines good value for money and enjoyed

1 comment
The Australian Wine
Alex D.The Australian Wine
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Review collected in partnership with The Australian Wine

Page 3 of 39
See all The Australian Wine reviews

Questions & Answers

Lou C.

Lou C.asked

Hello, can someone from The Australian Wine please explain how my order has been sent to the wrong address 3 (THREE) times and I have still not received any tracking number to track my delivery. Could someone from Australian Wines please explain how it takes a month and numerous phone calls and online chats to receive a case of NOTHING?? Can someone from The Australian Wines please explain how there is no accountability or management intervention when a customer repeatedly has to chase up an order placed and paid for weeks earlier. No communication, no intervention and no idea how to treat customers - that must be the mission statement from this poorly managed company. Here's a philosophy you might need to adopt going forward with your poorly structured business - "If you don't look after your customers, someone else will".

1 answer
The Australian Wine
Alex D.The Australian Wine

Hi Lou,

Im an terribly sorry that you haven't yet received your wines.

I agree that this is unacceptable.

I have sent you a message to assist you further with your inquiry.

Warm Regards
The Australian Wine
Customer Service

Amanda O

Amanda Oasked

Hi there, we ordered the 14 wines with two glasses and have not received our order. It was well over a week ago and when on the website it says we have no current orders. I’d appreciate a prompt response considering we paid $120 for not much. Thanks.

2 answers
Felp
Felp

I totally agree with you. It happened to us as well. My husband called twice and couldn't get a clear answer.

The Australian Wine
Alex D.The Australian Wine

Hello Amanda and Felp.

Thank you for your review.

Im sorry that you both haven't yet received your wines.

I will send you both a message separately to resolve this for you.

Warm Regards

The Australian Wine
Customer Service

Corey K

Corey Kasked

Is there a contract that you enter to join the club?

1 answer
I.P. Daily
I.P. Daily

See their website for basics

See all The Australian Wine questions

Get an answer from our members and The Australian Wine representatives

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