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Great wines with great service
Been buying my red wines from this Aussie company for sometime now, so it's time to drop a review onto their review page.
The staff on the other end of the phone are very understanding, cooperative, friendly and enjoy a laugh. The prices are very reasonable and delivery is rather quick. (If Aust Post is awake). Thank you to all and well recommendable.
Great selection and easy to order
The multi packs are a great way to try new wine and it was easy to order. Looking forward to my next order!
Quick delivery, good wine which we are enjoying and will last a few weeks and hope to share with neighbors and family
Review collected in partnership with The Australian Wine
The reviewer stated that an incentive was offered for this review
Order to delivery.
Taking into consideration of difficulties re COVID it was well organised from order to delivery. The delivery was made to local PO as requested. Thank you
The Wine that arrived
We decided we liked this drop. Looked for it online and found it with the Australian Wine group. Ordered it online during COVID-19 lockdown and it arrived in five days
Easy, personalised and some interesting finds
I’d have to say the only down side to ordering through the Australian Wine is that I drink more! I love the mystery boxes as much as my old favourites and have recently discovered the personalised service. Kind of a touch of luxury without the price tag! I also love how friendly and non pushy sales staff are. Really am very happy with everything - service, choice, delivery and price.
Good wine at times
The price on some wines is more expensive than same wine on other online stores. One example Johnny Q caravan
Great wines, Great service. I have never been disappointed with any wines received.
I have never been disappointed with any wines received - as a fact - i cancelled my other wine clubs due to the quality of wines i was receiving from The Australian Wine.
A nice birthday present
My purchase was in response to a birthday gift voucher which was very welcome. The wines we have tasted so far have been excellent.
Arrived on time. Excellent.
No issues. Good price, great wine. Left exactly where I asked. The wine is delicious. Exactly what I am looking.
We have enjoyed all bottles of wine we have received. They are much better than those from other companies, thank you.
An interesting mix.
Wine was delivered very quickly and what I have sampled so far has been excellent and I look forward to tasting the remaining bottles.
Have always enjoyed the wines provided.
Great value and I enjoy the bonus offers and free delivery with two cases. If I had more storage room I would order more.
Have not opened a bottle that I didn't like yet - to the contrary, have enjoyed every drop immensely. The team selecting the wines do a far better job of it than I ever have - thanks!
Nice selection of reds
I did enjoy the red selection of wine & would not hesitate to order again!! Great service
Delivery was prompt Thank you
Questions & Answers
Hello, can someone from The Australian Wine please explain how my order has been sent to the wrong address 3 (THREE) times and I have still not received any tracking number to track my delivery. Could someone from Australian Wines please explain how it takes a month and numerous phone calls and online chats to receive a case of NOTHING?? Can someone from The Australian Wines please explain how there is no accountability or management intervention when a customer repeatedly has to chase up an order placed and paid for weeks earlier. No communication, no intervention and no idea how to treat customers - that must be the mission statement from this poorly managed company. Here's a philosophy you might need to adopt going forward with your poorly structured business - "If you don't look after your customers, someone else will".
Im an terribly sorry that you haven't yet received your wines.
I agree that this is unacceptable.
I have sent you a message to assist you further with your inquiry.
The Australian Wine
Hi there, we ordered the 14 wines with two glasses and have not received our order. It was well over a week ago and when on the website it says we have no current orders. I’d appreciate a prompt response considering we paid $120 for not much. Thanks.
I totally agree with you. It happened to us as well. My husband called twice and couldn't get a clear answer.
Hello Amanda and Felp.
Thank you for your review.
Im sorry that you both haven't yet received your wines.
I will send you both a message separately to resolve this for you.
The Australian Wine
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See their website for basics
Get an answer from our members and The Australian Wine representatives
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