?
? !
1 photo
The Australian Wine

The Australian Wine

4.4 from 786 reviews · View Statistics

Reviews

  • Product Quality
    4.1 (158)
  • Return Claim MadeYes (3) · No (166)
  • Customer Service
    4.3 (122)
  • Shipping
    4.1 (119)
Previous
Next
Andrew Nunn

Andrew NunnSouth East Queensland, QLD

Solid Performer

published

I still go back to the Australian wine for the odd deal and exclusive brands such as Red Head Studio.

Product Quality
Customer Service
See all answers
Similar opinion? Write a review on ProductReview.com.au!
Mark

MarkSouth West, QLD

  • Verified

Excent service with prompt delivery

published

Easy ordering process, good prices and range and combined with an effective delivery process. If only the delivery driver hadn't needed to work on the local show holiday.

Customer Service
Shipping
See all answers
1 comment
The Australian Wine
Alex D.The Australian Wine
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with The Australian Wine

CraigL

CraigLNorth Queensland, QLD

  • Verified

Great choice of wines. Excellent service.

published

The wine's are good quality and there's a wide selection. Only one disappointing case after manyyears of purchasing. Great value.

Product Quality
Customer Service
See all answers
1 comment
The Australian Wine
Alex D.The Australian Wine
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with The Australian Wine

Wine & Liquor Shops

Find out how The Australian Wine compares to other Wine & Liquor Shops

Know better, choose better.

Compare all
  • Verified

reasonably happy with my orders

published

need to be careful when selecting wine brands, many not so good brands offered, mixes of lots can be average

Customer Service
Incentivised ReviewNo
1 comment
The Australian Wine
Alex D.The Australian Wine
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with The Australian Wine

  • Verified

Well done

published

Interesting wine from the smaller producers. Quality is good, pricing reasonable, and never had a bad one. Ordering procedures and delivery is excellent

Product Quality
Customer Service
See all answers
1 comment
The Australian Wine
Alex D.The Australian Wine
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with The Australian Wine

  • Verified

Would prefer better quality Shiraz next time. The cab Merilot great. Don't mind paying for good wine.

published

Have only tasted the cheaper wine so far. The old saying is so true:- You get what you pay for.

Product Quality
Customer Service
See all answers
1 comment
The Australian Wine
Alex D.The Australian Wine
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with The Australian Wine

  • Verified

Good wine overall & good pricing

published

Apart from one wine that is from the Geelong region, the wines tasted are good quality.Pricing is offered at below retail

Product Quality
Customer Service
See all answers
1 comment
The Australian Wine
Alex D.The Australian Wine

Hi Jeff,
Thank you for your review. I am glad to hear that you have been enjoying the quality and value of our wines, I hope that you continue to purchase through us in future. Look forward to hearing from you again.
Kind regards,
The Australian Wine

Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with The Australian Wine

  • Verified

Under promise. Over deliver.

published

Member since inception. Faultless delivery. All wines are of excellent quality and very good value. Some still taking pride of place in my cellar.

Product Quality
Customer Service
See all answers
1 comment
The Australian Wine
Alex D.The Australian Wine
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with The Australian Wine

Barry

BarrySouth East Queensland, QLD

  • 2 reviews
  • 3 likes
  • Verified

Wine at right price

published

Reasonable quality at the right price delivered to your door . There a couple of wines that are always available at what I consider a below market price - the dark corner being one.

Product Quality
Customer Service
See all answers
1 comment
The Australian Wine
Alex D.The Australian Wine

Dear Barry,
Thank you for your review. I am glad to hear that you have been enjoying the quality and value of our wines, I have no doubt that you will continue to do so in future.
Kind regards,
The Australian Wine

Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with The Australian Wine

Wine & Liquor Shops

Find out how The Australian Wine compares to other Wine & Liquor Shops

Know better, choose better.

Compare all
JK

JKNewcastle

  • 2 reviews
  • Verified

Great wines at a sensible price

published

Good quality wines from a variety of vineyards. Always good value and sometimes from obscure (to me) wineries, but nonetheless great drinking.

Product Quality
Customer Service
See all answers
1 comment
The Australian Wine
Alex D.The Australian Wine
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with The Australian Wine

  • Verified

Very very nice

published

I have had more than one delivery and never been disappointed. Great selection and great service. I like it a lot

Product Quality
Customer Service
See all answers
1 comment
The Australian Wine
Alex D.The Australian Wine
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with The Australian Wine

Swee

Swee

  • 3 reviews
  • 3 likes
  • Verified

2 excellent wines

published

Taylors and Kilikanoon, we are truely spoilt in Australia. No wonder La Franc is always looking over their collective shoulders.

Product Quality
Customer Service
See all answers
1 comment
The Australian Wine
Alex D.The Australian Wine
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with The Australian Wine

  • Verified

Generally selections are better than other wine clubs

published

I might be odd but I find NZ and WA have similar character.(not my taste)
I like it when the mix is from a particular area , say of Sth Aust. ,Hunter Valley,SE Aust etc
I liked the Trimboli mix
regards
Ron

Product Quality
Customer Service
See all answers
1 comment
The Australian Wine
Alex D.The Australian Wine
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with The Australian Wine

  • Verified

Wine selection and offers

published

Wine selections are plentiful but awareness could be taken care of when you are selling to individuals who are buying for personal consumption. To many offers and doubling up of email and paper offers This not only appears to be wasteful (paper) but unnecessary.

Product Quality
Customer Service
See all answers
1 comment
The Australian Wine
Alex D.The Australian Wine
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with The Australian Wine

  • Verified

good value

published

Wines are decent commercial wines at good price with bonus wine or glasses would be better if I could pick them though as I prefer certain varieties like shiraz and grenache

Product Quality
Shipping
See all answers
1 comment
The Australian Wine
Alex D.The Australian Wine
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with The Australian Wine

Wine & Liquor Shops

Find out how The Australian Wine compares to other Wine & Liquor Shops

Know better, choose better.

Compare all
  • Verified

Almost perfect when you gamble lol

published

always 80% good . The other 20% are nice present when giving a gift. Love a mixed dozen and share with friends always

Product Quality
Shipping
See all answers
1 comment
The Australian Wine
Alex D.The Australian Wine
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with The Australian Wine

  • Verified

Mostly good

published

I have generally found the wines to be of good quality and service Ok. However, I have recently had occasion to regret recommending The Australian Wine to a friend. He recently bought some wine which he found unsatisfactory and emailed asking for a refund / replacement as is offered in advertising. However, after having sent 3 emails he has not received a single acknowledgement. VERY POOR - seems to indicate that the advertised replacement policy is just a sham.

Product Quality
Customer Service
See all answers
1 comment
The Australian Wine
Alex D.The Australian Wine
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with The Australian Wine

  • Verified

Convenience as use Post Office

published

My wife and I just want wines under $12.00 in drinkable whites and reds so there you go as word count needed for busy folks!

Incentivised ReviewNo
1 comment
The Australian Wine
Alex D.The Australian Wine
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with The Australian Wine

  • Verified

Very convenient

published

The Australian Wine offers great deals and very good quality affordable wines. The extra bottles and wine glass inclusions also make the deals very attractive. Prompt delivery is also a bonus.

Product Quality
Shipping
See all answers
1 comment
The Australian Wine
Alex D.The Australian Wine
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with The Australian Wine

Liz

LizSydney, NSW

  • 5 reviews
  • Verified

Good Selection of Wines

published

I like Australian wine for the broad selection of wines on offer and the sometimes good deals/offers. However some of the best offers are for mixed cases ( eg the current $70 voucher ) where the selection can be very mixed. My preference is to order straight sixes, then dozens of a wine I have previously tried.

Product Quality
Customer Service
See all answers
1 comment
The Australian Wine
Alex D.The Australian Wine
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with The Australian Wine

Page 1 of 15
See all The Australian Wine reviews

Questions & Answers

Lou C.

Lou C.asked

Hello, can someone from The Australian Wine please explain how my order has been sent to the wrong address 3 (THREE) times and I have still not received any tracking number to track my delivery. Could someone from Australian Wines please explain how it takes a month and numerous phone calls and online chats to receive a case of NOTHING?? Can someone from The Australian Wines please explain how there is no accountability or management intervention when a customer repeatedly has to chase up an order placed and paid for weeks earlier. No communication, no intervention and no idea how to treat customers - that must be the mission statement from this poorly managed company. Here's a philosophy you might need to adopt going forward with your poorly structured business - "If you don't look after your customers, someone else will".

1 answer
The Australian Wine
Alex D.The Australian Wine

Hi Lou,

Im an terribly sorry that you haven't yet received your wines.

I agree that this is unacceptable.

I have sent you a message to assist you further with your inquiry.

Warm Regards
The Australian Wine
Customer Service

Amanda O

Amanda Oasked

Hi there, we ordered the 14 wines with two glasses and have not received our order. It was well over a week ago and when on the website it says we have no current orders. I’d appreciate a prompt response considering we paid $120 for not much. Thanks.

2 answers
Felp
Felp

I totally agree with you. It happened to us as well. My husband called twice and couldn't get a clear answer.

The Australian Wine
Alex D.The Australian Wine

Hello Amanda and Felp.

Thank you for your review.

Im sorry that you both haven't yet received your wines.

I will send you both a message separately to resolve this for you.

Warm Regards

The Australian Wine
Customer Service

Corey K

Corey Kasked

Is there a contract that you enter to join the club?

1 answer
I.P. Daily
I.P. Daily

See their website for basics

See all The Australian Wine questions

Get an answer from our members and The Australian Wine representatives

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.