1 photo
The Australian Wine

The Australian Wine

4.4 from 882 reviews · View Statistics
See the Best Wine & Liquor Shops in 2021 as rated by Australians on ProductReview.com.au.
Listing monitored by The Australian Wine

Reviews

  • Product Quality
    3.9 (200)
  • Return Claim MadeYes (5) · No (218)
  • Customer Service
    3.9 (166)
  • Shipping
    3.7 (165)
Previous
Next
  • Verified

Darn good wine at a darn good price

published

The Australian Wine provides a great service with good wine consultants and consistently good wines at good prices. They keep wines in good stock and have a wide variety of new treats to discover.

Product Quality
5/5
Customer Service
5/5
The Australian Wine
Alex D.The Australian Wine
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with The Australian Wine

  • Verified

Give them a try

published

Very satisfied with the products and the service is professional. Will continue to purchase from this company. My choices are not in the expensive range.give

Product Quality
4/5
Customer Service
4/5
Incentivised Review No
The Australian Wine
Alex D.The Australian Wine
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with The Australian Wine

  • Verified

Quality and Pricing

published

In each order that I place , per case , I generally receive 8 bottles that are reasonably priced, two ( like the Irvine's Eden Valley Red which a few of my friends and I tasted and found , in our opinion, to be awful) at least are usually are sub standard and only two to be of very good value.
Generally your pricing does not meet, in my opinion, the quality like other outlets such as Dan Murphys

Product Quality
3/5
Customer Service
4/5
The Australian Wine
Alex D.The Australian Wine
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with The Australian Wine

Peter Wingfield
Peter WingfieldMid North Coast, NSW
  • Verified

Great value for money

published

We’re tried the Zonte’s Footstep Malbec Lamghorne Creek , really enjoyed the wine with paste . If the remaining bottles drink to level of enjoyment we’re definitely going to keep buying on advice from The Australian wine recommendations

Product Quality
4/5
Customer Service
4/5
The Australian Wine
Alex D.The Australian Wine
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with The Australian Wine

Wine & Liquor Shops

Find out how The Australian Wine compares to other Wine & Liquor Shops

Know better, choose better.

Compare all
  • Verified

Poor first experience

published

First ever order was three bottles short of a dozen. When I phoned to enquire, I was told it wasn’t common practice for the warehouse to count the bottles before sealing the box. Just wow.

Incentivised Review No
The Australian Wine
Alex D.The Australian Wine
Geoff
Geoff

Thanks for responding. Do you mind me asking what your quality control measures are ? Even the courier who carried the box to my door mentioned it seemed light and very loosely packed, as the bottles were audibly clunking around.

The Australian Wine
Alex D.The Australian Wine
  • Verified

love buying my wines from The Australian Wines

published

great wines provided to me, good service and very professional staff they really help you with all your needs,
based on my previous purchases with The Australian Wines over number of years i don't think i would go elsewhere.

Product Quality
5/5
Customer Service
5/5
The Australian Wine
Alex D.The Australian Wine
Tony Prestinenzi
Tony Prestinenzi

It’s a pleasure cannot talk more highly for your wonderful service and quality of wine

Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with The Australian Wine

  • Verified

Perfect advise

published

There was a good selection of different wines and some of them we have not tasted. Can comment upon consumption of the same.

Customer Service
5/5
Shipping
4/5
The Australian Wine
Alex D.The Australian Wine
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with The Australian Wine

Gary M.
Gary M.South East Queensland, QLD
  • Verified

Enjoyable Red Wines with savory Biscuit Cheese and dip before Dinner

published

I try and buy quality Reds with age say 4/5 years and drink over a Six month period.I have been taking Your selections but this time I selected my choice from Your website. Taylor's are my favorite and the Coonawarra region do produce good reds. I also like some of the Margaret River Reds, We have visited both and also the Hunter but only a few good ones their.

Product Quality
4/5
Customer Service
4/5
The Australian Wine
Alex D.The Australian Wine
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with The Australian Wine

  • Verified

Far from perfect

published

AusWine was out of stock of one of key wines. No refund offered. I’d recommend against paying unless they confirm availability of wine offered.

Product Quality
1/5
Customer Service
1/5
The Australian Wine
Alex D.The Australian Wine
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with The Australian Wine

Wine & Liquor Shops

Find out how The Australian Wine compares to other Wine & Liquor Shops

Know better, choose better.

Compare all
Andy  Thieme
Andy ThiemePilbara, WA
  • 2 reviews
  • Verified

I’m Happy.

published

The wine arrived on time in good condition to Far North Qld. I’m saving a good amount of money as this wine isn’t even available at my local bottle-o

Incentivised Review No
The Australian Wine
Alex D.The Australian Wine
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with The Australian Wine

Toni Kaliszewski
Toni KaliszewskiMetropolitan Adelaide, SA
  • 2 reviews
  • Verified

A good wine for the price. However it is a very light shiraz

published

Lovely colour but it is an example of Victorian style shiraz on that it is quite light almost a heavy pinot noir

Product Quality
4/5
Customer Service
3/5
The Australian Wine
Alex D.The Australian Wine
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with The Australian Wine

  • Verified

I still dont have my delivery, it is sitting at the delivery company depot, has been there for a week.

published

I have contacted customer service and nothing other than an automated response has been received. Such poor performance on the first delivery.

Product Quality
1/5
Customer Service
1/5
The Australian Wine
Alex D.The Australian Wine
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with The Australian Wine

Wine & Liquor Shops

Find out how The Australian Wine compares to other Wine & Liquor Shops

Know better, choose better.

Compare all
  • Verified

Good wine - good delivery

published

I'm enjoying the wine as it includes wineries I have not tried previously and it was delivered in quick time.

Product Quality
4/5
Customer Service
4/5
The Australian Wine
Alex D.The Australian Wine
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with The Australian Wine

  • Verified

Not that impressed

published

Bought a mixed case of 4 different wines
They said one of the wines was no longer available and substituted for one with much lower value and didn't give me a choice whether I still wanted the order.

Product Quality
3/5
Customer Service
2/5
The Australian Wine
Alex D.The Australian Wine
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with The Australian Wine

Mohan V.
Mohan V.Perth, WA
  • Verified

Not great

published

I have not received my wines as it has not been shipped. Order placed 21st July.
Might review if i receive

Customer Service
2/5
Shipping
1/5
The Australian Wine
Alex D.The Australian Wine
Mohan V.
Mohan V.
The Australian Wine
Alex D.The Australian Wine
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with The Australian Wine

Page 1 of 10

Questions & Answers

Lou C.
Lou C.asked

Hello, can someone from The Australian Wine please explain how my order has been sent to the wrong address 3 (THREE) times and I have still not received any tracking number to track my delivery. Could someone from Australian Wines please explain how it takes a month and numerous phone calls and online chats to receive a case of NOTHING?? Can someone from The Australian Wines please explain how there is no accountability or management intervention when a customer repeatedly has to chase up an order placed and paid for weeks earlier. No communication, no intervention and no idea how to treat customers - that must be the mission statement from this poorly managed company. Here's a philosophy you might need to adopt going forward with your poorly structured business - "If you don't look after your customers, someone else will".

1 answer
The Australian Wine
Alex D.The Australian Wine

Hi Lou,

Im an terribly sorry that you haven't yet received your wines.

I agree that this is unacceptable.

I have sent you a message to assist you further with your inquiry.

Warm Regards
The Australian Wine
Customer Service

Amanda O
Amanda Oasked

Hi there, we ordered the 14 wines with two glasses and have not received our order. It was well over a week ago and when on the website it says we have no current orders. I’d appreciate a prompt response considering we paid $120 for not much. Thanks.

2 answers
Felp
Felp

I totally agree with you. It happened to us as well. My husband called twice and couldn't get a clear answer.

The Australian Wine
Alex D.The Australian Wine

Hello Amanda and Felp.

Thank you for your review.

Im sorry that you both haven't yet received your wines.

I will send you both a message separately to resolve this for you.

Warm Regards

The Australian Wine
Customer Service

Corey K
Corey Kasked

Is there a contract that you enter to join the club?

1 answer
I.P. Daily
I.P. Daily

See their website for basics

See all The Australian Wine questions

Get an answer from our members and The Australian Wine representatives

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.