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The Australian Wine

The Australian Wine

4.4 from 807 reviews · View Statistics

Reviews

  • Product Quality
    4.7 (436)
  • Return Claim MadeYes (8) · No (446)
  • Customer Service
    4.8 (330)
  • Shipping
    4.6 (338)
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a GREAT WINE CLUB

published

I have been a member of the Australian wine for a long time and as yet have always enjoyed my wine either red or white, and the regular specials are a great buy .Delivery is quick and easy.

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Review collected in partnership with The Australian Wine

Carol anne Shea
Carol anne SheaSouth East Queensland, QLD
  • 3 reviews
  • Verified

The BEST selection of wine. Never disappointed.

published

Great service, reliable and prompt delivery. Great choices of classy, choice tasting wines and top labels for very reasonable prices. Love the free wines and glasses too. Recommended for sure.

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Forty Years of Pleasure

published

I discovered The Australian Dozen b.ck in the early 1980's. It has always been a joy to see the annual selection; and of course, to taste the result. Service and quality are always top notch. And the wines have become an indispensable part of my dining and entertainment pleasure.

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Incentivised ReviewNo
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Review collected in partnership with The Australian Wine

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Alex C
Alex CSydney, NSW
  • 2 reviews
  • Verified

Very professional

published

Always get very focused advice on what is required, Staff is knowledgeable.
Also when an order is based on "forward rewind" basis the information is not lost

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Normal high standard and quality

published

I am yet to fault any of the wines I purchase through The Australian Wine group and will continue to avail myself of their quality wines.

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1 comment
The Australian Wine
Alex D.The Australian Wine
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Greg Gillard
Greg GillardHunter Region, NSW
  • Verified

Great wine - you don’t have to think! Just order!!

published

All quality wines from the little producers that make excellent drops from all of the red wine varieties.
A real winner - definitely a no brainer.

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1 comment
The Australian Wine
Alex D.The Australian Wine
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The Australian Wine Company

published

The Australian Wine Company has provided me with fine quality and affordable wine for the last 4-5 years. I find their products to be of exceptional value and you usually get what you pay for no more and no less. It’s an easy process and the wine is delivered to your door or local post office usually within 5-7 business days.

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1 comment
The Australian Wine
Alex D.The Australian Wine
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Convenient delivered to your door. Quality is excellent and variety and choice

published

Convenient delivered to your door. Quality is excellent and varieties and label choice are of a high standard. Of all the online providers Australian is by far the best. I also like the one annual payment for delivery.

Product Quality
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1 comment
The Australian Wine
Alex D.The Australian Wine
margot
margot
  • 2 reviews
  • Verified

Beautiful examples of Australian Reds

published

Almost every bottle from orders over last two years, have been excellent. Probably only two were not what we expected. Very helpful staff. Delivery information accurate.

Product Quality
Customer Service
1 comment
The Australian Wine
Alex D.The Australian Wine

Hi Margot,
Thank you for your review. We are very glad to hear that you have been enjoying our wines for quite some time now, I hope that you continue purchasing through us for a long time to come!
Kind regards,
The Australian Wine

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The reviewer stated that an incentive was offered for this review

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Joy
JoyMetropolitan Adelaide, SA
  • 4 reviews
  • Verified

Love this wine

published

Enjoy sharing this wine with friends and family and they all comment what a great range of wine we have in this package. Some interested in purchasing some for themselves.

Product Quality
Customer Service
1 comment
The Australian Wine
Alex D.The Australian Wine

Hi Joy,
Thank you for your review. I am very glad to hear that you have been enjoying our wines alongside your friends and family, we hope you continue to do so for a long time to come!
Kind regards,
The Australian Wine

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Value for money.

published

Often dotted with gems at a very reasonable price. Courteous, friendly and knowledgeable staff ready to go through the selecting process with patience.

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1 comment
The Australian Wine
Alex D.The Australian Wine
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Review collected in partnership with The Australian Wine

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A good reliable service.

published

A good service with excellent value wines. Reliable delivery and good follow-up.
Have been able to get mixtures to suit my preferences.

Product Quality
Customer Service
1 comment
The Australian Wine
Alex D.The Australian Wine

Hi Robert,
Thank you for your review. I am very glad to hear that you have been enjoying our selections of wine and service also. We hope that you continue to love purchasing through us.
Kind regards,
The Australian Wine

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Excellent Package

published

The 24 bottle package was very good value. It included some very good, with some good. The very good wines are the enticement for the purchase. Added some other bottles to fill up the two boxes, at a very attractive price. Very happy.

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1 comment
The Australian Wine
Alex D.The Australian Wine
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Ian D
Ian DPerth, WA
  • 2 reviews
  • Verified

Great wines at a great price

published

Easy to order and all the people you order from are very polite. They provide you with offers but don't do a hard sell

Product Quality
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1 comment
The Australian Wine
Alex D.The Australian Wine
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Trouble free quality

published

Range is generally strong, both local and international
Quality is always good
Good value for sure
Order and delivery easy
Why would you traipse around Dans?

Product Quality
Customer Service
1 comment
The Australian Wine
Alex D.The Australian Wine

Hi Simon,
Thank you for your review. We are very glad to hear that you have been enjoying our selection and quality of wines, I have no doubt that you will continue to do so! We hope to hear from you again soon.
Kind regards,
The Australian Wine

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Page 1 of 48
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Questions & Answers

Lou C.
Lou C.asked

Hello, can someone from The Australian Wine please explain how my order has been sent to the wrong address 3 (THREE) times and I have still not received any tracking number to track my delivery. Could someone from Australian Wines please explain how it takes a month and numerous phone calls and online chats to receive a case of NOTHING?? Can someone from The Australian Wines please explain how there is no accountability or management intervention when a customer repeatedly has to chase up an order placed and paid for weeks earlier. No communication, no intervention and no idea how to treat customers - that must be the mission statement from this poorly managed company. Here's a philosophy you might need to adopt going forward with your poorly structured business - "If you don't look after your customers, someone else will".

1 answer
The Australian Wine
Alex D.The Australian Wine

Hi Lou,

Im an terribly sorry that you haven't yet received your wines.

I agree that this is unacceptable.

I have sent you a message to assist you further with your inquiry.

Warm Regards
The Australian Wine
Customer Service

Amanda O
Amanda Oasked

Hi there, we ordered the 14 wines with two glasses and have not received our order. It was well over a week ago and when on the website it says we have no current orders. I’d appreciate a prompt response considering we paid $120 for not much. Thanks.

2 answers
Felp
Felp

I totally agree with you. It happened to us as well. My husband called twice and couldn't get a clear answer.

The Australian Wine
Alex D.The Australian Wine

Hello Amanda and Felp.

Thank you for your review.

Im sorry that you both haven't yet received your wines.

I will send you both a message separately to resolve this for you.

Warm Regards

The Australian Wine
Customer Service

Corey K
Corey Kasked

Is there a contract that you enter to join the club?

1 answer
I.P. Daily
I.P. Daily

See their website for basics

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Get an answer from our members and The Australian Wine representatives

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